Veterinary Hospital - Nancy Johnson

I've been taking my cats here for about 10 years, I can't imagine taking them anywhere else. The staff is so friendly and helpful, the doctors are amazing. just 100% amazing service every time.

I have a super high anxiety cat so it's always nerve wracking to get him out of the house. The staff handled him so well and were so sweet to him! He was even in a good mood when we got back home! (he usually hides for a while after outings)

This review is a bit different, because I didn't actually take my pet here! A few days back, our cat became noticeably sick and clearly needed to see a vet soon. I called half a dozen clinics in the area, all of whom were overbooked. That's not their fault, just seems to be a common issue right now and everyone's presumably doing their best. A few suggested I could call back the next day, and all of them recommended the same two emergency clinics.

When I called The Veterinary Hospital, they, too, were overbooked. However, the person who I talked to was able to direct me to a couple of other options that I hadn't known about who may have had a bit more flexibility for immediate care. We were able to get our cat in to one of them (Countryside Animal Clinic) as a dropoff - and she very soon after went into surgery for pyometra!

I'm not sure she'd have made it if we'd had to wait another day or two. She's back at home and still getting over it, but is otherwise well. and is still with us! So, this is more just a note of thanks for spending literally two extra minutes on the phone with me to make sure we could get the help we needed! That's the kind of care that really distinguishes a clinic from the others.

If I could give 0 stars I would. This place is terrible and will nickel and dime you for everything. I've spent over 1,000 on treatments that could have been prevented if they would have listened to me from the beginning. The tech laughed in my face when I told them I thought my puppy had a UTI. Turns out she did and went 3 weeks untreated because they didn't listen to me. I then had to pay $700 in vet bills to try and get the UTI gone that led to an almost kidney infection. The office staff is very rude and not helpful at all.

Being rather new to the area, our little dog was in for a visit some months ago, then recently she started to experience unexpected health problems. After several visits to The Veterinary Hospital, it was determined that her situation would not improve; unfortunately we had to make the decision to ease her discomfort and increasing critical situation.

The staff was professional, yet sensitive, and helped us by answering the many questions we had as far as options available to us. When one is faced with such issues, you don't always absorb the information and comprehend it as well as you could. I'm sure I asked similar questions more than once, and they were patient with explanations so we could be sure we were thinking clearly and making the right choices. Should we have another pet in the future, we would not hesitate to return for their excellent care and staff. Thank you.

I love our Veterinarians Office and Our Vet she and her staff did a phenomenal job. Thankyou for your work and professional support.

Took my pup Finnegan in for a teeth clean and extraction with Dr. Yamada. She did an amazing job! Addressed all my concerns and really made me feel at ease knowing my best friend was in good hands. Everyone on the team was so sweet and amazing, I really felt so welcomed there. We will 100% be returning for any future health needs!

I have nothing but amazing things to say about the staff and facility. They have always been on top of anything my pet needs and have handled her crazy husky energy so well! If you're looking for a local vet definitely go here : they always go above and beyond

Their Saturday hours are a HUGE help! They are allowing humans to come in with their pets after parking lot check in. Everyone is so kind and caring.

Took my dog here for years and brought my cats as well. Great care and the staff are all friendly and knowledgeable. I moved to Arizona and they were very far to send over all my pets records.

I am a new client, I was calling to make an appointment for my dog to get his rabies shot. They were very accommodating and tried to get me the quickest possible appointment. The lady on the phone that is very friendly and knowledgeable.

The good news is my dog and my cat are still alive. It took them over 24 hours to get back to me after I called them twice about my dog having intense breathing problems. Oh, somehow my message about him suffering slipped through the cracks, Missy. I've had to wait for hours in their hot parking lot without any indication of how long they would be.

Once it was over 3 hours - just waiting in the car. I feel like my pets (and myself) are just numbers. Not patient numbers, but $$ numbers. They have lost all their customer service abilities through the pandemic. I'm looking for a new place that might seem to really care ( about something other than their bottom line.) Maybe I can find a front office staff that can acknowledge me with a smile and my name, instead of as an inconvient aspect of their busy work day. Next.

We have been taking our pets there for 30 years. They are trustworthy reliable friendly professional and everything he could ever want in the Veterinary Clinic.

Everyone there is so friendly and helpful. They did surgery on my older lab who had a ruptured spleen when another emergency vet basically said there was no point. 3 years ago now and he is doing well! Glad they were willing to try and save him! Thank you Dr. Johnson.

I am SO impressed by this animal hospital. Everyone I spoke to on the phone and in person were so incredibly kind and caring and really took their time with me and my pet. They went above and beyond and were so personable and friendly. They also checked in with me over the phone while my little kitten was coming out of surgery and answered all my questions and gave me an update.

Most of all I felt safe dropping my kitten off with them. They had great options for the surgical care as well. I feel like she healed super quickly because i added the "Cold laser" option. The pharmacy they partner with is really close as well and make it convenient if you have a prescription to take home. Will definitely be making this my vet!

Great veterinarians, and helpful staff. Quiet and calm environment. And my babies are happy to go there.

My Wife and I absolutely appreciate these guys! They are so fantastic with our dogs, make special arrangements and comfortable conditions to make them at ease. Amazing staff, our dog is a handful and they are patient and super cool about it.

Have been coming here since I was a child with my dad. Nancy has always taken great care of our animals and is a treat to be around. Only critique I have is that whatever client management system they use seems to be hard to operate, because each time I come in our account keeps getting merged with my dad's old one. No big deal, but it is annoying getting medical records and recommendations based on a dog that isn't yours. Other than that, excellent veterinary hospital, honest prices and great service :

If you want to spend outrageous amounts if money on sub par care, this is the place. I came for my free visit. Kitten had weepy eyes. Got antibiotic. Didn't work, called up and they gave another. Mind you, at the time of visit I ASKED if it was possible that it was kitty clamidia, and she said no way. (Confirmed by another vet) Antibiotics didn't work and they recommended a culture.

Now I'm $200 into this and ask if a tech can take a sample for the $140 test? No. I will have to pay for a $90 visit. On this goes until I've spent $450. No answer. Then my husband rushes our other cat in, he's having trouble breathing. They do an xray, ask if they can put him down and charge $550. And they NEVER ASK him if he wants to say goodbye before they do it. HORRIBLE. IF I COULD GIVE ZERO STARS I WOULD.

All they care about is your money, not you or your pet. In fact, they'd prefer to get their lab fees every month than refill a prescription. Oh, dont bother trying to save money getting your prescriptions filled online. This doctor refused to approve a prescription for life-saving thyroid medicine for my cat because I took it to another pharmacy.

The doctor wanted $38 for the same exact medicine that I could get from another pharmacy for $19. They also are trying to extort $249 a month out of me to run a monthly blood test before they will approve another month of medication. The doctor also gives you a song and dance about how its too costly to send out for just a thyroid test or just a kidney test so they must bundle it and run a full $249 panel EACH MONTH. Then, after I agree to the higher priced bundle, I find out they have the lab on their premises, so the 'bundle' of tests is complete BULL! What a disgusting person, this doctor is.

We established with this Veterinary Clinic when we got our boxer two years ago. Since then, they have cared for our two dogs with skill and compassion. We have been impressed with each doctor we have met. This is a clinic that understands the pet owner as well as the pets and we have always appreciated the help we have recieved from them. My Yorkie is just recovering from being spayed and came through with no trouble.

Because of her age and size, I was very worried about her surgery but the doctor took extra time with me to show me why this was an important thing to do for the health of my pet. Im grateful we have found this clinic.

We LOVE this place! Dr. Nancy Johnson is absolutely amazing. She is kind, thoughtful, and so professional. I feel comfortable with both of my boys under her care. She is such a great Vet. The front desk ladies are also amazing. I always have to bring in both my dogs even if just one is being seen because they love them so much! I can't recommend this place enough. My family has been coming here with our animals since I was young and when I got older and got two of my own, I knew where I had to take them to get the best possible care.

Note that most of the positive reviews are in the distant past. The receptionists at The Veterinary Hospital take rudeness to a new level. The waiting times are obscene for any of the vets - we tried most of them. You will wait, on average, 30 minutes at least for your scheduled appt. And worst of all? The vets we have seen in the past six months seem only to care about getting you to buy goods and services that your furbaby does not really need.

They seem to care about $$$$, not your animal anymore. Just come sit in the waiting room and just listen to how the reception staff talks to people on the phone and in person - awful. Find a better place to take your family member. They do not care about animals or people at this place anymore.

I do see some of the negative reviews but I must say my experience has been WONDERFUL! We have 2 young cats & catching them for vet appointments ain't always so easy. I've been SUPER ACCOMMODATED with time slots & have received AWESOME care from Dr. Albactin (I'm probably spelling the name incorrectly). The gals at the front desk are GODDESSES!

We also have an older cat I'm looking forward to bringing in for shots. I was genuinely shocked to see the negative reviews after my highly positive encounters. Hopefully those were just isolated instances, as I am LOVING this place!

I brought my pets here for 8 plus years. No more. This last experience was too much for me to handle. My dog Heidi was diagnosed by them with end stage kidney failure. We were told the bad news in the public waiting area. Then we were sold very expensive food and sent on our way. I set up B vitamin shots for Heidi. The reminder call had our other dogs name.

I told the staff to please correct the name. They said they would. The day came just 10 days after the diagnosis that I knew it was time to have our sweet girl put to sleep. I called her vet and was told they were too busy to make a house call. 2 hrs later a staff member called to let me know the special order dog food was in. I told her we were having Heidi put to sleep and no longer needed the food.

A few days later we got a sympathy card for our very much alive 5yr old husky. We called and complained that they needed to fix their records. Then on what would have been Heidi's 14th birthday we got a "Happy birthday Heidi!" Ecard. They couldn't even be bothered to remember her name.

Very happy with all the staff! My cat Boo was vomiting, not eating or going to the bathroom for almost 2 days. We took her to the 24 emergency vet that kept her overnight. The next morning they called and told me to come get Boo and she's in worse shape. They called The Vet Hospital who was able to get her in first thing. I hadn't established a vet here since moving from Seattle last Spring so I was really nervous about her getting good care.

To my surprise and satisfaction Dr. Nancy Johnson to the rescue. She did surgery right away on Boo to see if what the X-rays showed as possible string needed to be removed. Turns out she had a swollen lymph node. Boo came home that night and from all the sedation at both hospitals, she was still vomiting but worse. My panic level was insanely high!

I called the next morning and they said to bring her in. Dr. Nancy advised she's nauseous and gave her a shot which worked miracles. The best part is she gave me her cell in case I was concerned about Boo and her recovery while they were closed. Instant relief for a panicked fur mama! The entire staff is friendly and caring, I couldn't be more happy with Boos new doctor. She called and followed up to check on my Boo as well. I'd recommend them to anyone.

I have a small dog with special needs. I was looking for a clinic that was top of the line. Fixed up with the latest equipment and the staff to be current on their knowledge of veterinary care. I got that all that and more! After one visit I promptly turned all my animals over to their care. Have not regretted or questioned myself for doing this. Dr. Johnson is FABULOUS!

As is Dr. Paquette! Really all the drs are great. I've seen them all. They truly care about your pets. They've fit me in emergency situations, they've given me hope and strength when the other vets just wanted to kill my dog because it had issues. They said my dog wouldnt make it a year. That just shows how horrible the rest were. My dog is over 2 years old and I have no reason to think he won't have a long life. Dr. Johnson and Paqette do everything in their power to keep him as healthy as possible so that he can continue to bless me with his love. Best vet clinic ever!

When we moved here (from Michigan), we had to find a new vet. I called them and they seemed really nice on the phone, and they're right down the street from us. So, I set up appointments for my elderly dog and his two kitty sidekicks. They had no problem with us bringing ALL of them in at the same time. Everyone there is so friendly and gentle with the animals.

I would recommend this vet to anyone. My only gripe (and it's barely relevant) is that they are always out of my dog's flea meds. But they do such an awesome job, not having meds on-hand doesn't justify a lower rating.

We are new in town and were referred to The Veterinary Hospital by a friend. Our kitten was sick and I was really worried. I called and they made the earliest appointment possible. They even called to have me come in earlier when they had an appointment cancellation. We had Nancy Johnson, DMV. She was wonderful, as were the rest of the staff that we saw that day. Also, as an added bonus, they have fresh cookies and a stocked Keurig for a treat for the parents while waiting! Great experience!

I took my husband's and my 8-week old puppy in here today to begin her standard puppy vaccination series. I chose this hospital as it is very close to home and convenient after I read reviews online. I'm very happy with the quality of the hospital and the employees and vets. Liz Gray helped us and she was super kind and knowledgeable. She was very patient and answered all of our questions we had been wanting to ask her.

They even threw in a free toenail trim for our puppy and a sample of some flea and heartworm medication. We ended up purchasing one of their puppy packages since I want to make this our vet home.

We have been taking Spike here for 15 years. Everyone is very kind and he has had wonderful care.

We originally came to this office because our dog's regular vet was out if town. Our dog seemed to have hurt his back leg and needed it check out. We were seen immediately, didn't have a wait for our appointment time, and had all of our questions/concerns addressed. We decided to stay with them after this appointment. Our dog just had his teeth cleaned and was microchipped by them.

They called to let us know he'd done well after the procedure and went over his "go home" instructions when we picked him up. The front desk staff is very nice and helpful. The vet techs are very knowledgable and informative. The vets are thorough and have a great "bedside manner".

I've been very pleased with care and service at tvh. my 20 yo teacup poodle, nicole, was put to sleep there in jan 2009, my pomeranian, max, has been a patient there since adoption in jan 2010. the drs. and staff are very friendly and professional. we like going there because we are among animal loving, caring people. putting nicole down was traumatic for me; i was grateful to be with friendly professionals. thank you.

So far so good. They took a completely different approach to dealing with our dog's re-occurring problems and their staff is incredibly friendly. After having such a good vet in Denver I was worried we wouldn't find a place that was as affordable with the same sort of mentality for treating the pet versus making a ton of money off of you. The vet is quite a drive for us, but worth it.