Kitty Concierge offers unique, affordable services to pet owners. These services can be offered while you are busy at work or while you are on vacation. Noelle Brewer makes daily visits to your home, allowing your animals to remain in their own familiar environment. Whether you're at work or at play, please give Kitty Concierge a call.
Reviews (8)
On The Run Cleaners Llc
Feb 04, 2021
Lori
May 10, 2020
Nancy Hines
Feb 16, 2019
Lobelia T.
Dec 02, 2018
How strange that my review vanished. So instead of two stars, I'm giving one this time. Balance. Visiting out of state family, I flew across state lines. Therefore, my phone service stopped working. I didn't remember that this happens, so it didn't occur to me. After a few days of not hearing from the cat sitter, I thought no news was good news but wondered if I should text her instead of waiting.
She called my brother and yelled at me on the phone, accusing me of ignoring her alleged messages--messages I wasn't receiving. She was condescending, accusatory, and arrogant. I was utterly flustered and had no idea what she was talking about. Right after I hung up, someone suggested I completely turn off my phone, so I did, and when I turned it back on, I suddenly received many text messages, including hers.
But that doesn't excuse her behavior. There are much better ways to communicate than insulting and accusing your customers. Also, my cats had gained a lot of weight while I was gone. Holiday season or not, I prefer cat sitters who spend some time playing with my sociable cats rather than dashing in and out.
She called my brother and yelled at me on the phone, accusing me of ignoring her alleged messages--messages I wasn't receiving. She was condescending, accusatory, and arrogant. I was utterly flustered and had no idea what she was talking about. Right after I hung up, someone suggested I completely turn off my phone, so I did, and when I turned it back on, I suddenly received many text messages, including hers.
But that doesn't excuse her behavior. There are much better ways to communicate than insulting and accusing your customers. Also, my cats had gained a lot of weight while I was gone. Holiday season or not, I prefer cat sitters who spend some time playing with my sociable cats rather than dashing in and out.
Diana S.
May 27, 2016
Noelle is a wonderful pet sitter. When we were away, sugar ants got into one of our kitties bowls. She called us right away to make us aware of the issue. She cleaned up the ants and put the cat food bowl in the middle of a pie pan filled with water to deter the ants from getting to the food. It worked and kept the ants away from the food. She also updated us on our kitties and how they were doing on a daily basis. I would highly recommend her.
Erin H.
Apr 19, 2016
Ashley C.
Apr 09, 2014
I called to set up for someone to stop by place for a couple days to feed my kitties. The person I spoke to wanted to set up a time before to get the key and check out my place, I asked if noon was alright so I wouldn't be missing work and would meet them during my lunch, they asked for sooner and we agreed on 10am. I took the morning off work to meet with them.
Bottom line: Complete no-show, no phone call or anything, and I am now missing precious hours from work before my vacation. If they can't be trusted to meet with clients with times that they insist on, how can they be trusted to remember to visit my animals?
Bottom line: Complete no-show, no phone call or anything, and I am now missing precious hours from work before my vacation. If they can't be trusted to meet with clients with times that they insist on, how can they be trusted to remember to visit my animals?
Rod C.
Dec 24, 2012