Illiana Boarding & Grooming

They are great with animals, but service is a bit slow. If you're the impatient type of are in a hurry, you may be frustrated with this

Was abit nervous of boarding but I took my Rex in for 10 days he came back clean and happy will Def book again

I called to get my dog (Cane Corso) a bath, but was told she was too busy to put my appointment in the system. So I came into the office (I live around the corner) and was told, I'm on break now (1:00pm) and I don't have anyone that can put your information in the system and that she would call me back at 3:00pm. The lady at the desk never called me.honestly, if you didn't want to take my dog, you could have just said that. No need to lie.now you have yet another BAD REVIEW!

I'm beyond upset. My niece took her baby Roxi there. Picked her up today and this is the result. This is disgusting and if Roxi stayed there any longer who knows what could've happened. I have before and after pics and the red patches were after she picked her up. Did she sleep on the concrete? Did she have a bed with padding? Did she eat? She lost weight!

We are gonna see what options we have to rectify this and make sure this doesnt happen to any other dogs. I have dogs myself and they are basically my children, they just happen to have four legs. Unacceptable and disgusted. You should be ashamed.

I took my dog here for a 4 day visit and she seemed to have been well taken care of. I would recommend this place for boarding your pet.

They were able to bathe my baby and make her even more gorgeous! She even allowed them to put a bandana on her! Very pleased with their service!

Critical: Professionalism, Value Was told if I pick my dog up after 1pm I would be charged an extra day. I was outside at 12:58pm and the doors are all locked. Somehow my dog now has abrasions all over her ear now. Idk what they're doing back there but I won't be back and I do not recommend you bring your pets here.

Our dog was AMAZING! He looked happy and healthy and they gave him a bath! (He's choosy with people) he ate his food and was so happy to see us. I love illiana! We will definitely use them again for all our doggy needs!

I took my dog to Iliana for grooming and not even 20 minutes later they called saying the groomer asked can I pick up my dog he won't allow him to do anything to him he's very panicky. Confused. I came to pick him up and they suggested a sedative and the groomer can try again at a later date. I don't know what they tried in 20 minutes but when I dropped him off he was fine.

My dog gets washed and his nails trimmed once a month with no problem at his vet, unfortunately they don't do grooming. He's even been groomed at Petco multiple times I just prefer finding a grooming home for him so I don't take him to 2 different places and I feel as though he was just denied service for no reason at all. Would not recommend bringing your dog here it would be a waste of time they refuse to do certain services my friend said they sent her dog home without trimming his nails because they were unable. Why pay for unfinished services? All dogs have different mannerisms and most groomers can work around them this groomer seems to not try at all.