Soda & Pet Food City

I walked in today to the Agawam store to get my normal dog supplies (I'm usually there once a week) and walked out with a new gas grill. The employees of Smithland are extremely polite and helpful. We were interested in a grill and the cashier had us speak with the manager, Joe, who was super friendly, knowledgeable and helpful and helped us to our car to load the grill. Also, I am a landscaper and a lover of gardening and I love the fact that Smithland offers the best of both worlds in which I love. I love all of the supplies and decorative products!

Great garden center here! I even found Berry-Tone, not to mention, raw kibble for my dog.

Great customer service experience! This past Sunday on our way home from picking up our new family dog we stopped into your Agawam, Ma location. My Wife stayed in the car as my daughters & I went inside. It has been a while since we had a dog in the house so we were overwhelmed with having to restock the house with all the essentials to make our new friend comfortable and feel at home.

As I stared dumbfounded at the end of one of the aisles Joe approached me and offered his help. he must have seen the confusion in my eyes as I was trying to read labels to figure out which was the best food for our new puppy. Joe was very personable and helpful. he listened to my daughters and I tell him all about our new little guy and even walked us around to help pick out everything we needed.

He made what could have been an extremely long wait for my wife and puppy into a seamless and easy shopping experience for my whole family. This was the first time we have shopped in this location but definitely not the last. We will be back again soon. We promised to bring in our little guy to thank Joe in person next time. Great customer service experience, Thank you Brian Mullen

Went to get my dogs washed they give you towels and they have shampoo and conditioner but I brought my own shampoo. The place was pretty cleaned and its alot easier for me to wash my 2 dogs. The people that work there are very nice and helpful

The staff has an awful attitude scream at the customers, tells them to leave and don't come back. totally unprofessional i will not be back in this store, it is worth the drive to westfield where they are professional and treat you like a human being and are totally professional

Great local shop! We have 2 dogs, 2 cats and a Leopard Gecko so I feel like we're here all the time! The employees are always very friendly and knowledgeable.

Big location, plenty of parking. Large assortment of foods and supplies for pets. I like they carry live food for pets.

We went in yesterday in a frazzle because my shepherd was skunked. The gentleman who helped us was awesome! He directed us to the best products to buy for the situation. My dog is a difficult one around others so he set us up in the private bath. Between the soaps they provided and the chemicals he suggested you can't even tell my dog took a direct hit from the skunk.

We made a mess in that room with my dog making it all wet trying to escape. We offered to clean it but they said no problem we will take care of it. I am very impressed by everyone we interacted with. Thanks Dave's!

The employees we're super friendly when we had to bring the dog in for a bath; he got sprayed by a skunk and doesnt like other dogs which makes it hard. Not only did they provide a private bathing room, they gave us four diff washes which worked amazing. Thanks for great customer service!

Went for the first time today just to look around, and I got some sweet potato fries treats for my hamster. He loves them, and this is the first time I've seen these treats anywhere. Great selection and very fair prices for small rodent toys, chews, and treats and I thought the atmosphere was nice as well.