Pet Resort At Greensprings

We took our Luca boy here for 5 days while we went on vacation and the couple times I called to check on him they were very nice and told me that he was having a blast. Next time we go out of town and can't take him we will be going here! Super nice facility in a safe location, too!

We were visiting Colonial Williamsburg. We decided to board our dog Jazi so that we could make the most out of our visit. Hotels, while they advertise as dog friendly often charge more than boarding and have strict requirements. Having such a wonderful place to leave her made out trip most enjoyable. We were both happy and the price was more reasonable than what the hotel would have charged me. The Resort is in a beautiful country setting, impeccably clean and very friendly. I highly recommend!

My 1 year old dog was well cared for during her week-long stay. Every time I called for an update, they were very responsive and answered my questions & concerns.

Very impressed! After trying 4 different places to have my Shih Tzu groomed I think I've finally found the one! It didn't take 8 hours, she didn't come out bleeding, very fairly priced and the staff was nice and helpful. Highly recommend. Thank you so much!

This Kennel had a Kennel Cough epidemic. I have given this place a 5 star in the past. However new staffing and bad employee attitude has taken over this kennel. I have an older dog. The one employee who walks him has pressured and hinted to me in the past that I should euthanize my beloved dog. The other employee with the short and purple hair wrote me an email stating that I should immediately pick up my dog because he had loss of Bladder control.

The vet checked him out and cleared him of any issues. These worthless lazy employees develop lies and drama as an excuse to not take care of your animal. He is in good condition but his lack of care here by certain employees has given him diarrhea. Food comes back unfed at times and meds are not given. Any denials here won't work. I know who these worthless, Lazy employees are. I really liked this place until I was starting to get pressure to euthanize my beloved fur child.

This is the first time we have returned from a vacation and our dog (Bruno) has not been so upset and stressed that we have to cope with his diarrhea and anxiety for weeks. Although he was happy to see us, he was not as disturbed by our absence as he has been in the past. Thank you for taking good care of our guy.

I am trying to not come from a place of anger while writing this. My husband and I left our two dogs in the care of this pet resort from July 2nd to July 6th. Upon drop off we were not informed of an upper respiratory infection that had caused them to close their daycare services and weren't informed until the day after when I called because one of my dogs was sick.

When we picked up our dogs on the 6th the first thing we were greeted with was a giant infected sore on our German Shepherds face. The woman who brought them out to us then proceeded to ask if it was there when we dropped off and when we told her no she nonchalantly said oh well she must have rubbed her face on something. Irritated we left, our entire drive home our dogs were heavily panting and as soon as they got in our home the proceed to drink two bowls of water.

About an hour after getting them home our lab was hacking and spitting up mucus, we immediately were scared and got a hold of our vet. The next day we were informed it was kennel cough from our vet and that we were the 12th case to come from this resort within the week and that they had informed the kennel of the outbreak before we checked our dogs in.

The next day our German Shepherd also began to show signs of kennel cough. I am sitting here writing this review with two sick dogs that I have been up with for the last 4 nights. The resort told us nothing until we called and informed them our dogs were sick and started asking questions. They never called us though having all of our information to tell us our German Shepherd was injured in some way and didn't notice that it had become infected.

The pictures I'm sharing are the day we brought her home and it was already scabbed. They ask us for our vets information and make us sign something stating if something is to happen to our animals that they reserve the right to take them to the vet and we are to cover the bill. Instead of informing and honestly noticing at all this turned into infection and two more cases of kennel cough. I am livid. I will never bring my dogs back. I urge anyone that had their animals there during the time period we had our dogs there to get your animals checked out.

This is by far the best pet boarding service we have ever gone to! The people were so friendly and accommodating. We were so impressed with their boarding service that we have started using them for their grooming services as well. Thank you Pet Resort at Greensprings for the top notch service at a reasonable price!

We live in Colorado and had to find a place to board our dogs while we were staying in the Williamsburg area. Setting everything up long distance is never fun, especially when you are going into it sight unseen, but the staff at Pet Resort at Greensprings helped us through the whole process of getting the appropriate records and notes to them. The staff was great and our dogs came back to us bathed and happy after a week. Very nice, clean facilities. Recommend highly.

I can't say enough good about Pet Resort At Greensprings and their staff. You have to earn our trust before we will let you care for our pups and they have definitely earned our trust. They cared for our four pups and the grand-kitty during our 10 day vacation. We received updates, including texts and a picture, while the crew was there. These updates were not the generic "they're doing good" updates but detailed updates about our crew, correctly identifying their personalities and quirks. I gave the Pet Resort 5 stars and I would give them 10 if I could.