PAWS Salon is a professional all breed dog and cat grooming salon since 1991, with indoor daycare. Our groomer and owner, Tracy Patzmann is hands on at our full time, 24hr a day doggie daycare and grooming service in Scottsdale, Arizona. PAWS Salon allows customers to leave their pets in a trusted environment where large and small dogs run and sleep together in harmony.
Hourly, Daily, Weekly and Monthly rates available. Our doggie daycare facility is a 500 square foot space where your pets can socialize and play.
Hourly, Daily, Weekly and Monthly rates available. Our doggie daycare facility is a 500 square foot space where your pets can socialize and play.
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PAWS Salon is a professional all breed dog and cat grooming salon since 1991, with indoor daycare located in Old Town Scottsdale, Arizona. At PAWS, your pet is our pet. Tracy started working at the age of 12, and has been focused on customer service based businesses from the very beginning. She started as a babysitter for the neighbors and surrounding neighborhood, then progressed to jobs in customer service.
If you are looking for grooming or doggie daycare service for your pet in Scottsdale then you have come to the right place! PAWS Salon is a second home for your pets. We care about our clients' pets as if they are our own, because we know all about the special bond between pet and owner. All Breed Dog and Cat grooming available.
Reviews (27)
Tahya Aung Khin
Jun 07, 2022
Julie G.
Oct 26, 2021
Tracy groomed my daughters goldendoodle. The puppy was matted so she had to cut her very short to remove matted hair in a number of areas which we understood and were fine with. We asked for poodle/clean paws and she cut the dogs paws so short that they are raw in several areas and between her toes. The puppy is super uncomfortable and will not stop chewing on her feet. We have to go to the vet to make sure she doesn't get an infection. Not happy and will not return.
Betty J.
May 08, 2021
Decided to take my dog to a different groomer for the first time in his life. Did not go well. His front chest is patchy & bald as well as some other areas. When calling the salon, I was told that she used the same length clippers throughout his body & that my dog just has uneven hair growth. While I believe what she said, I believe that even with his uneven hair growth that this situation could have been avoided.
He has never received such a bad haircut before. Hair grows back but i'm pretty sad. Also upon reviewing his nail trim, I think they could've done a better job with that as well.
He has never received such a bad haircut before. Hair grows back but i'm pretty sad. Also upon reviewing his nail trim, I think they could've done a better job with that as well.
Chelsea Anderson
Mar 05, 2021
Had such a great experience. Brought my new kitty in to get her mattes out, hoping to cut as little as possible and get her all freshened up. The girl working there (I'm terrible with names) was kind and comfortable to talk with, and most importantly she did a fantastic job! My kitty looked majestic, smelled fantastic, and was completely tangle free when she was done! Definitely going back for our future grooming needs
Lauren M.
Feb 03, 2021
Susan Hesse
Jun 03, 2020
Mary Watson
May 10, 2020
Lauren Wagehoft
Apr 14, 2020
We miss Paws Salon and Traci! We have been seeing her for over five years! We adopted my guy in 2014 and have brought him here ever since. She is kind and listens to her clients. My shaggy guy can't wait to see her again! 10/10 would recommend! Photo #1 is my guy post grooming. Photo #2 is him needing a haircut now
Jane Holliday
Dec 17, 2019
Abe C.
Dec 15, 2019
Ashley
Dec 04, 2019
I'm unsure if she was having an off day or not but when I called she didn't seem very welcoming and she seemed annoyed I even called. She also hung up on me. Edit: It was not poor connection and I have been into your salon before which is why I called about a specific service. However it seemed you did not seem interested in any of my questions and I was hung up on, or it would've told me the connection was lost.
Annette B.
May 15, 2019
1pm appointment for a cat grooming. Arrived 12:50pm to find the door locked, no one there, and a sign on the door saying "will return at 1:30pm". They have my phone number if there was an emergency; no call. (I tried calling them, of course -- went to voice mail.) I took off work for an hour in the middle of the day (it's 100 degrees out there) for nothing. Took the cat home and got back to work. Never again. Unprofessional.
Emily Pratt
May 07, 2019
Nicole
Apr 08, 2019
Tracy puts Samson under a spell every time he sees her. He sits there calmly staring out the window while he gets his quarterly bikini trim because Tracy is magical with animals. To see my normally bitchy 19lb Maine Coon cat surrender himself to Tracy is just splendid, so we are customers for life. Thank you Tracy!
Mary A. N.
Apr 02, 2019
Nicole P.
Mar 17, 2019
Took my kitty here for the first time since I've moved to Scottsdale, and the service was fine. Average price, average grooming services, but she still sat in a cage all day waiting for her appointment. Won't be back. I read all the reviews and was slightly apprehensive to bring her here due to the dogs being allowed out, but when I explained my situation upon making my appointment, that I wanted the latest time in the day so as to stress her out as little as possible, as she was 24-years old, a certain day was recommended that was the least busy.
I wish I understood why groomers feel it's OK to have cats sit there all day long while they groom the dogs, but it seems to be a common practice for many places. If you know you're not getting around to the cats until after lunch time because you groom the dogs first, don't have us drop the cat off until later. (You wouldn't make someone come in for a 3 PM doctors appointment at 9 AM, right?) The few places I've found that do my appointment right away and call when they're done are in the East Valley, far from me, was just hoping for somewhere closer. Probably a great place for dogs.
I wish I understood why groomers feel it's OK to have cats sit there all day long while they groom the dogs, but it seems to be a common practice for many places. If you know you're not getting around to the cats until after lunch time because you groom the dogs first, don't have us drop the cat off until later. (You wouldn't make someone come in for a 3 PM doctors appointment at 9 AM, right?) The few places I've found that do my appointment right away and call when they're done are in the East Valley, far from me, was just hoping for somewhere closer. Probably a great place for dogs.
Haley K.
Mar 02, 2019
Brought my cat here for a sanitary shave, he came back with a bleeding paw and his whiskers were cut, which after calling and consulting with my vet are not supposed to happen especially after going in for a simple sanitary shave. I was also informed I was severely overcharged. My cat was traumatized and did not want get out of his carrier when he got home, and hide under the couch for a couple hours which is completely abnormal behavior for him. The groomer was apathetic and rude, will never be subjecting my cat to this place again.
David Normington
Nov 01, 2018
Dora Pinter
Apr 09, 2018
Jacqueline M.
Mar 27, 2018
Took my cat in for a bath and brush with Terry and she was so nice and did a great job on my Persian. Terry also got his tough tear stains out and made him look gorgeous. When I picked him up his coat was very soft and he smelled clean. I will be returning and would recommend paws salon. I loved that it is small and family owned you can tell she and her kids love animals.
Mary O.
Mar 27, 2017
Sarah N.
Sep 14, 2016
I have been going to Paws Salon for more than 10 years now. I've always had both little and big dogs. I've trusted Tracy with all my babies. She does a great job and seems to know the personalities of all her furry clientele. Of course, all doggie salons will have their fair share of barking, intimidating faces, and ruckus. But, in all my years of being a pet owner, I've never felt so secure, with a person who knows my dogs, and every dog in her facility. Plus my dogs always look and smell great--never a bad cut. Love this place and highly recommend it!
Maggie T.
Jun 15, 2016
I don't believe this is a place for smaller dogs. I have a pretty skittish dog and he is under 10 lbs. When we walked in, there were at least 5 big dogs barking right at the door that we could hear from across the street. It was even too loud for me, let alone a tiny pup. Although the haircut was okay (I ended up evening out some spots on him when I got him home), I think I'm going to look for another place that specializes in smaller dogs who don't have doggy daycare. He needs a much quieter and calmer spot to get groomed.
Tj H.
Nov 05, 2015
I found Tracy through the company, Real Animal Way, that I buy my dog food from. I adopted a dog, Cinnamon, from a rescue group and found out afterwards that she was full of Ticks. I called quite a few groomers to get pricing to have her clipped and dipped and the prices I kept getting quoted were just outrageous. I knew this wasn't going to be cheap but I wasn't prepared to take out a loan either.
I gave Tracy a call and she agreed to check out our new dog. I gave her the information on Cinnamon and she quoted me a "realistic" price plus, she could do it the next day. A few of the places I called didn't have opening for 3-4 days and there was no way this tick infested dog was hanging at our house for "days" while we waited for her appointment.
I dropped Cinnamon off and picked her up later in the day. Tracy did a great job and made sure she gave our dog the correct cut and didn't just shave the dog like a few of the other groomers were quoting me on. Tracy is a great groomer and charged a fair price for her services. I would recommend her. Great service, fair prices. 5 Star
I gave Tracy a call and she agreed to check out our new dog. I gave her the information on Cinnamon and she quoted me a "realistic" price plus, she could do it the next day. A few of the places I called didn't have opening for 3-4 days and there was no way this tick infested dog was hanging at our house for "days" while we waited for her appointment.
I dropped Cinnamon off and picked her up later in the day. Tracy did a great job and made sure she gave our dog the correct cut and didn't just shave the dog like a few of the other groomers were quoting me on. Tracy is a great groomer and charged a fair price for her services. I would recommend her. Great service, fair prices. 5 Star
Megan W.
Oct 02, 2014
Finding a Pet Groomer you trust is not easy especially when you have a Rescue pup that is shy and nervous! I found Paws Salon on Yelp since I wanted someone close to my work and right in old town. My dog Mia has been to Paws Salon 3 times now but each experience has been quick and easy and although she's terrified when we arrive, she is perfectly content and happy when I pick her up. Mia doesn't need major grooming since she is a Chihuahua mix so we just do a bath, ear cleaning and toe clipping but Tracy does a great great job! It's a small shop and kinda hidden off 5th avenue but you definitely won't regret leaving your little ones there for a few hours! They have pretty good hours since you can drop off as early as 7:30am!
Jerusha B.
Jun 17, 2014
I have been bringing my Persian cats to Tracy for grooming for years. She is patient and always does a good job, even though my older cat is horribly behaved (sorry about the scratches). Thank you Tracy for always taking such good care of my boys! It is difficult to keep Persians brushed and bathed, and mine will not cooperate. If you have the same problem, head for Paws Salon! A shave every 4 months is well worth the money and makes them happy!
Jessica K.
May 11, 2013
One of the few times Yelp steered me in the wrong direction. Not sure how my experience differed so much from everyone else's but. it did. I dropped my bichon off this morning for a groom and temperament evaluation. Picked him up a little bit ago and after getting home I see that three of his nails were trimmed so short that he had clearly been bleeding. Ouch.
Poor little guy! That is NOT what I expect from a professional groomer - that's what I expect when I do it myself - that's why I take him to the pros! They claim to have done an evaluation of his temperament but clearly had not - the dog they described was not how my dog acts around other dogs - unless, I guess, they did it after they hurt him while trimming his nails. We won't be back.
Poor little guy! That is NOT what I expect from a professional groomer - that's what I expect when I do it myself - that's why I take him to the pros! They claim to have done an evaluation of his temperament but clearly had not - the dog they described was not how my dog acts around other dogs - unless, I guess, they did it after they hurt him while trimming his nails. We won't be back.