We send all new puppy owners home with a puppy care pack that comes with a training guide and free package of dewormer. We carry the following: Royal Canin, Eagle Pack, pet carriers, collars, leashes, puppy clothes, and more! We aim to ensure each puppy is cheerful, healthy, and well socialized before going to his forever home. All phone calls will be answered/returned during these hours.
Reviews (1)
Jen
Aug 27, 2010
I purchased a chihuahua from them and the first night we brought the dog home it was vomiting and not eating well. I called the store to let them know i was concerned and they said the dog must just be car sick. The next day the dog collapsed so i brought him to the vet right away. They wanted to keep him over night to run tests but he died that night.
The next day the vet notified me that the dog was diseased with parasites and provided me with a letter that clearly stated that was the cause of death. I brought all the paper work into the pet shop to get my money back and was only given a lot of attitude. After all the money i spent trying to save the dogs life and all the heartbreak my family went through, they couldn't even apologize.
I was told the owner would look over the paperwork and get back to me but she never did. Now everytime I call I just get hung up on. She doesn't even have the decency to speak with me to resolve this. I'm now going to be taking legal action and do everything in my power to make sure they don't profit from neglecting a helpless puppy. Please don't make the same mistake i did and buy a dog from Elite Puppies.
The next day the vet notified me that the dog was diseased with parasites and provided me with a letter that clearly stated that was the cause of death. I brought all the paper work into the pet shop to get my money back and was only given a lot of attitude. After all the money i spent trying to save the dogs life and all the heartbreak my family went through, they couldn't even apologize.
I was told the owner would look over the paperwork and get back to me but she never did. Now everytime I call I just get hung up on. She doesn't even have the decency to speak with me to resolve this. I'm now going to be taking legal action and do everything in my power to make sure they don't profit from neglecting a helpless puppy. Please don't make the same mistake i did and buy a dog from Elite Puppies.
