Aurora Pet Hospital

I know vets are pricey but $68 is a lot for less than 15 minutes work and did she really have to make us wait so long? Extra expenses conveniently mounted up. The assistant was nice.

Best place ever. They care about you and your pets and the girls in the office are just fantastic. I found them during end care for one of my dogs and they let me know where we were at every step and we're just as sad when they left is

Love the doctors and staff. Wouldn't take my pets anywhere else.

Dr Meisner and her staff are amazing. We have been taking our family pets (dogs and cats) here for years and they are always treated with kindness and caring.

Been here 5 times b4. Felt like a blonde at a car dealership, my dog has a growth on his face, been there 3 years or so, now its a problem. I only go to the vet for problems not check ups, they knew about the growth, tell me to come in, I said ok, he also needs a new rabies shot. Before I knew what hit me I had a $375 bill w/o touching his bleeding face.

I didnt have proof of getting his booster shots with me so I had to start from scratch as if my 8.5 year old dog was a puppy. They push/sell real hard but hesitate to tell you how much each "add on" is gonna be, I felt guilted into the shots and testing. Covid nonsense protocalls there, so I didnt have my gf to help remember what our dogs history is.

Life gets busy and hard to figure out when we can make another appointment for him to get the main concern fixed. I show up for the booster shots, they are for Dhlpp? and lyme disease, $81, not rabies, Im so lost, dont sell me stuff he doesnt legally need. They want to do another blood test $160 because I waited 2 weeks to plan his surgery and they are 3 to 4 weeks booked, so dumb.

The vets are amazing- sweet, professional, extremely knowledgeable. The front desk staff is rude at best. Short, accusatory, and unmoving. It's like being in an abusive relationship - you have to deal with the rude and aggrogant front desk staff that will leave you feeling irrated and unwanted to then seeing the sweet and positive vet staff. It's like you have to prove your loyalty by overcoming your anger before getting to see the professional. If I hadn't been coming here for the last 20+ years, I would NEVER come back.

Love them - super nice, on time. Always answer questions and you can tell they have a genuine care for my puppy.

Great pet hospital and staff. I have been taking my dog to the Aurora Pet Hospital since 2013. I am thoroughly impressed with the veterinarians (especially Dr. Meisner) and staff. They have always been receptive to any of my concerns and questions. My dog is very nervous and can be reactive under stress. They have worked with us and have made his visits positive.

He actually seems to enjoy going to the vet. I am grateful that I take my dog to them for his medical care. I strongly recommend Aurora Pet Hospital to other pet owners for their pet care.

I absolutely love APH, we take our dog here for all his shots and grooming. He isn't an easy dog and this isn't always an easy job so I commend them. As someone who works in the medical field, we should always be compassionate especially during covid. It is a hard thing to navigate around and everyone is doing their best. The front desk always does their best to find a day and time that works well with my schedule, the techs treat my dog as if he is one of their own and I cannot say enough good things about Dr. M- the best Vet there is!

I've always liked this office. Recently, the customer service and staff have been rude and unprofessional. I told 3 different people that I've recently been unhappy with the customer service and felt like I was being brushed off when I had an issue with my dog. Not one person aknowleged my comment. Not one staff member who I spoke with said anything like, "I'm sorry to hear that you're unhappy" or offered to have someone speak with me about it.

Three separate people completely ignored my concern. So unprofessional. It has really went downhill here lately. I have taken my pets here for over 10 years. Unfortunately, I can not put my trust in this office staff anymore.