At Spencer Kennel we provide the absolute best care for your pet with a staff that knows every guests name, personality and happiness requirements. Bring your recently adopted Pet to us for boarding and receive ONE free night of Boarding! It is our way of saying thank you for helping with the homeless pet population. As our Thank you for your Service, we offer 10% Active and 5% Retired Military discounts on your boarding services.
Reviews (26)
Tina Pershing
Jun 19, 2022
Megan Fuentes
Jun 16, 2022
We absolutely love everyone here. They are always so good to us and our dog(s), sometimes when I pick my dog up she acts like she doesn't want to leave. It's great knowing when we have to leave her that she's with people who really do seem to love her. When our boxer got old and fragile they would keep her on the quiet side of the kennel, away from the other dogs so she would have some quiet while she was there. She passed away last Nov and the team at Spencer sent us a card and it was so appreciated. Can't say enough amazing things about everyone here highly recommend them!
Lashawna Harn
May 09, 2022
Ef
Mar 19, 2022
Dawn Thompson
Nov 30, 2021
Denise Hoyt
Sep 06, 2021
Wendy Patterson
Aug 14, 2021
Emily Eldredge
Jun 19, 2021
Mitzi Cashion
Feb 12, 2021
I have been bringing all of my fur babies to Spencer Kennel for years. I never worry about their health or safety when I leave them, because I know they will be lovingly and expertly cared for. Michelle and her staff take such great care of the facility and the animals they are entrusted with. They go above and beyond to ensure you and your fur babe(s) have an excellent experience each and every time.
Timothy Stephenson
Jan 08, 2021
The ladies at Spencer Kennel are absolutely amazing! Both of my dogs love going there. They start going crazy as soon as I pull into the parking lot and can't wait to get inside to visit with the staff! It's such an awesome feeling to know how good my pets are being treated when I have to go out of town. We love this place and can't recommend it highly enough!
Craig V.
Nov 02, 2020
Spencer Kennel is absolutely the best boarding kennel we have ever used in 50+ years. Michelle and her wonder staff are the most compassionate people when it comes to caring for our fur babies. They treat both our pets and the owners with ultimate respect. In these COVID times, they always wear their masks and ensure the safety of customers and staff. Thankyou!
Kristina R.
Feb 28, 2020
Clayton H.
May 21, 2018
We've used multiple kennels in the past, changing either due to our work patterns or because the kennel wasn't a good fit. I can safely say that Spencer Kennel is the best one we have ever used. Our dogs were very well cared for (including one with diabetes that required 2x daily insulin injections) and looked great when we picked them up today. We'll be back in the future. The 2 things I liked the most were - Incredibly good customer service - A true love for the animals
Hedy H.
May 07, 2018
Donna B.
Oct 05, 2017
10/5/2017 I must say, I have not had a lot of contact with this Kennel but the little I have has been EXCELLENT. Last night a rather large dog wandered into our yard. Tired, older, dirty and hungry. The only tag was Spencer Kennel's tag. NO OWNER TAG! Very irresponsible in my opinion. I called Spencer Kennel and within 10 minutes someone picked her up.
They did not know who she belonged to at that time, or if she was micro chipped but they very kindly came for her since she had on one of their tags and they did not want anything to happen to her even though they were not boarding her. They located the owner as this has happened before and they were reunited. I thought it was really really decent of this Kennel to worry about a dog they were not even boarding and to come and get her!
It would be great if the owner could get a tag for this sweet girl but I sure like how Spencer Kennel is looking out for animals in the Ofallon/Shiloh area. Really they went above and beyond. Donna M. Bauer, Shiloh, IL.
They did not know who she belonged to at that time, or if she was micro chipped but they very kindly came for her since she had on one of their tags and they did not want anything to happen to her even though they were not boarding her. They located the owner as this has happened before and they were reunited. I thought it was really really decent of this Kennel to worry about a dog they were not even boarding and to come and get her!
It would be great if the owner could get a tag for this sweet girl but I sure like how Spencer Kennel is looking out for animals in the Ofallon/Shiloh area. Really they went above and beyond. Donna M. Bauer, Shiloh, IL.
Joseph C.
Dec 08, 2016
Christine M.
Dec 02, 2016
I don't normally have my dogs groomed, but considering that this has been a particularly hectic two months and my dogs had gotten filthy, I thought it was time for a change. Spencer Kennel did a fantastic job with my two dogs! They are cleaner than they have been in years! They were so friendly, and welcoming, and were great with my two dogs.
You can always tell when someone genuinely cares about animals and I definitely got that feeling. Very reasonably priced, fantastic service, great communication. Will certainly use again!
You can always tell when someone genuinely cares about animals and I definitely got that feeling. Very reasonably priced, fantastic service, great communication. Will certainly use again!
Joshers A.
Jul 07, 2016
Zero stars. Wanted to adopt a cat and went in with my family. Here's what we got: We only do adoptions AND viewings for two hours a week on a certain day. You can't look or anything except for these two hours. What a joke. I guess they don't want many adoptions. As to the below response: Adoption hours are for two hours a week. The reason listed is because of low manning?
How can that possibly be for the benefits of the animals or customers. Very poor and conflicted reasoning. Dumpster with extreme pet feces smell by the front door. It might be a good idea to move it somewhere else, ya think? Maybe to the rear away from the FRONT door where ALL customers enter? It appears the manager/owner was more offended by my pointing out is the issues than having any interest in learning and changing them. Even less stars for this response.
How can that possibly be for the benefits of the animals or customers. Very poor and conflicted reasoning. Dumpster with extreme pet feces smell by the front door. It might be a good idea to move it somewhere else, ya think? Maybe to the rear away from the FRONT door where ALL customers enter? It appears the manager/owner was more offended by my pointing out is the issues than having any interest in learning and changing them. Even less stars for this response.
Rachel R.
Apr 10, 2016
Steven D.
Sep 15, 2015
We use Spencer Kennel for our furry family members when we need to go out of town. I was surprised that the second time we used them they remembered our pets names and temperament. They even recommended separate lodgings for our cats since our youngest was a little to aggressive for our laid back cat. And they noticed our laid back cat was not enjoying the living arrangements. We are very happy with Spencer Kennel and would recommend this caring local business to anyone who needs a kennel for their furry family members.
Megan S.
Mar 08, 2015
Let me start by saying I use to take my very important family member to a different groomer and had some very bad experiences. Brady is a shin tzu, so he has to be groomed or his hair will just grow till it matts up. After reading about many places and asking people about their personal experiences we ended up at Spencer's. What a great time my puppy had.
He becomes very nervous when not with our family and freaks out if put in a kennel. The staff took extra time with him and made sure he felt safe and happy. This means the world to me, Brady is a much older dog. We have added a new member to the family that cam from a rescue and have now also trusted Spencer's with him. I would recommend them to anyone with a pet that is a family member. They truly love animals and want the best for them.
He becomes very nervous when not with our family and freaks out if put in a kennel. The staff took extra time with him and made sure he felt safe and happy. This means the world to me, Brady is a much older dog. We have added a new member to the family that cam from a rescue and have now also trusted Spencer's with him. I would recommend them to anyone with a pet that is a family member. They truly love animals and want the best for them.
Linda K.
Jul 13, 2013
Thank you so much to the people at Spencer Kennel and Pet Rescue. They are awesome. It is so obvious how much the care for each and every animal there. They are so dedicated to their cause and thee welfare of the animals. Apparently my puppy and her brother were brought to tbem with worms, fleas and parvo (a parasite that usually kills puppies). They literally nursed them back to health. Their three siblings were taken to another shelter and none of them survived. If you're looking for a rescue pet, check with Spencer.
Kelly T.
Nov 28, 2012
Zac C.
Sep 02, 2012
The facility is clean and there are a lot of pets to adopt. However, I could not believe how rude I was treated by the woman at the front desk. When I mentioned that our dog was not neutered she came unglued and started yelling at my wife and I. I'll never go back. The only reason I didn't give it one star is because the other staff member was helpful and informative.
Jane G.
Aug 28, 2012
I have taken my 8 year old GSD to Spencer Kennel several times, and each experience was excellent. The staff at Spencer Kennel is friendly, the facility is very clean and their love for all animals is evident in everything they do. Additionally, I greatly respect the significant effort they put forth in the name of homeless, abused and neglected animals. As an animal lover, I feel giving them my business is the right thing to do.
Mel G.
May 02, 2012
I love Spencer Pet Rescue for the great work they do taking in homeless dogs and cats and finding them homes. I adopted my two dogs from Spencer. Spencer is very easy to work with, and adoption was a breeze. Of course, you need to submit an application and be chosen as a match to get your new pet. They post their available pets on PetFinder so you can look over the animals available for adoption before coming for a visit. I haven't used Spencer Kennel's boarding services yet, but I'll update if I do.