Our company belief that pets are family members and our love for Sanford motivated us to open an animal hospital where best quality affordable health care would be available to everyone. Graduating from the nations top schools, our doctors provide the best and most up to date medical knowledge.
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Reviews (9)
Timothy Lemons
Jun 23, 2022
Rosario Hernandez
Mar 21, 2022
Michael Creador
Feb 19, 2022
Lynn Chamberlin
Sep 18, 2021
Smitty Wess
Mar 21, 2021
Aj Collins
Dec 21, 2020
Came to Willow Creek on recommendation of a colleague. The first time the doctor was great. Every experience since has been negative. Heather hung up on me once to go to lunch. I immediately called back thinking it was a dropped called to be told: "We are really busy and she is just stressed and had to get food." I'm repeatedly put on hold mid-sentence.
The tone and actions of support staff is that they don't want to be bothered. Cats are a chore but dogs are welcomed. Once I was just under 10 minutes late and couldn't get my cat seen. AFTER driving over and hour and 15 minutes! That is super stressful for a sick kitty. Then had to drive her back another hour and 15 minutes. Every time I have come I've had to wait at least 10 minutes to be seen and this was an emergent issue. End of the day, I'm not putting my cat through this. Animals deserve better!
The tone and actions of support staff is that they don't want to be bothered. Cats are a chore but dogs are welcomed. Once I was just under 10 minutes late and couldn't get my cat seen. AFTER driving over and hour and 15 minutes! That is super stressful for a sick kitty. Then had to drive her back another hour and 15 minutes. Every time I have come I've had to wait at least 10 minutes to be seen and this was an emergent issue. End of the day, I'm not putting my cat through this. Animals deserve better!
Sara Coley
Dec 07, 2020
My cat had an ear injury in January and within 5 minutes her ear had ballooned up. I called every vet, and this was the only one willing to see me without being an established customer. I had a same day appointment, and the next day they surgically repaired her ear. This past week my dog Walter was injured by a vehicle. His back ankle was broken. They saw and treated him right away. The staff are so friendly and personable. And the Dr. is so nice. This is my go to vet from now on.
Lisa Linsenmeier
Nov 15, 2019
Dr. Schaller has been our family vet for years and she is the best of the best. She's treated everything from routine visits, dental care including tooth extractions, to diabetes and cancer with my cats. Throughout it all she and her staff have provided exceptional care and compassion to my fur babies. She is knowledgeable, friendly and professional.
I appreciate that she explains the conditions in a way I can understand and goes over all levels of treatment options. She is supportive of the choice I make without judgement. She's the only vet I've ever visited that will recommend products and then say to buy them off Amazon because that's the best deal. I am truly thankful to have a vet like Dr. Schaller and her staff to care for my furry family members.
I appreciate that she explains the conditions in a way I can understand and goes over all levels of treatment options. She is supportive of the choice I make without judgement. She's the only vet I've ever visited that will recommend products and then say to buy them off Amazon because that's the best deal. I am truly thankful to have a vet like Dr. Schaller and her staff to care for my furry family members.
Tina Swaim
Nov 04, 2018