We continually strive to provide our patients with excellent medical and surgical care and remain committed to focus on both the needs of the pets and our clients. Our goal is to treat every patient and client with honesty, professionalism and compassion. In an effort to provide quality care to our patients while minimizing the risk of transferring disease person-to-person, we are continuing to operate as a "curbside" service. We ask that all owners remain outside the building in their cars while we bring the pet into the building for examination and services.
Follow us
Services
The Animal Hospital of Kentwood is a well-established, full-service, small animal veterinary hospital providing comprehensive medical, surgical and dental care. We provide a broad spectrum of diagnostic procedures through in-house testing and the use of external laboratories. We also work closely with local practices when special diagnostic procedures are required. The facility includes a well-stocked pharmacy, in-hospital surgery suite, in-house x-ray capability and a closely supervised hospitalization area.
Diagnostic and Therapeutic Services: Our hospital is equipped to provide diagnostic and therapeutic services to care for your pets' complete health care needs. Surgical Services: Our surgical suite provides for the performance of a wide variety of surgical procedures, including spays, neuters, declaws, mass removals, abdominal and exploratory surgeries, eye surgery, cruciate repair, thyroid removal, as well as many others.
We operate on an appointment based schedule. We try to reserve time each day for potential emergency/urgent cases. If an emergency or urgent case presents itself, it will always receive top priority followed by patients with previously scheduled appointments. Walk-in patients will be seen as time allows.
Reviews (22)
Muheeb Alsaidi
Jun 13, 2022
Kaequan Parker
May 16, 2022
A. K.
Apr 12, 2022
Dan Dannenberg
Apr 06, 2022
I rode with someone to take there dog in for a check up, had to do a phone service set up in the parking lot and then walked her dog in. But it was still very good and wonderful! We just sat outside in the parking lot and watched the birds fly around and i got out and just walked around a little bit. But otherwise this place is great the staff are friendly and helpful and like best friends. They do great work!
Heidi Loomis
Feb 16, 2022
Emily Wallin-Kale
Oct 16, 2021
The staff were flexible and about to get schedule my cat for a consult and tumor removal. The consult and exam were thorough, and the surgery was well done. Chester has recovered well. We returned in a week for a suture removal and that went well as well. Friendly and empathetic staff. Very knowledgeable doctors. Thank you for caring for my Chester.
Rafael Marmol
Sep 27, 2021
Alyx England
Sep 25, 2021
Made an appointment and had to reschedule. They scheduled me for the same time but the actual appointment wasn't for that time and now I have to re-reschedule and my rabbits won't get the care they need. *EDIT* Finally got an appointment and they were really good with my pets and their needs. I was surprised with how clean it was too.
Johnna Hetrick
Jul 30, 2021
I can't say enough good things about this vet! They are helpful, kind and caring. They will make sure your pet can receive an appointment as soon as possible and give them the best care. When we had to put our oldest cat down, they not only were compassionate but also send a card & plant to our home. Daniel, who usually answers the phone, is not only an amazing employee but an all around great, respectful and dependable person. Prices are decent as well. Thank you!
Brian Flippin
Jul 15, 2021
Regina Busman
Jun 27, 2021
Cindy Minnema
Jun 22, 2021
Paul Hannah
May 11, 2021
Sydney Alvarez
May 05, 2021
All the staff are so kind, and I am very thankful they were able to see my pet as a new patient because no one else could for several weeks. I appreciate that they take the time to explain everything and that they have taken great care of my cat. They even sent an adorable welcome card in the mail :
Anna Cantu
Apr 19, 2021
I will come back to post a review after my pup gets seen on May 13. 4 days from today. However I just wanted to post about my experience with female who answered the phone. I did get set up with an appointment and did her best to try and answer questions. I wasn't disrespected but she didn't make me feel welcomed.
Jamie Tickle
Apr 17, 2021
Angie McPherson
Nov 17, 2020
I have been going to this clinic for approximately 8 years since I adopted my first dog. I continued seeing them with my second dog as well even though we had moved to the NE side of the city. They used to be great. Recently the customer service from this vet has been poor to put it politely. Like most vets, we were not allowed to go in with our animals due to COVID.
We were 15 minutes early for an appointment. They took our dog in upon our arrival. After 45 minutes of no communication we called and were told the previous appointment was taking longer than anticipated so we would have to continue to wait. In total the appointment was two hours, and my dog was alone in the clinic for at least an hour. We were given a $10 customer inconvenience credit.
During a follow up visit, I was running 13 minutes late. I called them to let them know. Initially I was told this was ok, but 5 minutes later they called back to say they would not see me and I would have to reschedule. At that point I was 7 minutes away, and they still refused. My husband called back a few minutes later to see if he could talk to them.
They put him on hold immediately, and he hung up after 10 minutes of waiting. After 8 years, I am dropping this vet. Clearly they have a double standard of how they value their own time over the customers time. The nature of the follow up appointment was to test a potentially cancerous mass. It is highly unacceptable to leave an owner waiting like this. Our pets are our kids, and we need to ensure they are cared for properly. We have already made appointments to start a relationship with a new vet.
We were 15 minutes early for an appointment. They took our dog in upon our arrival. After 45 minutes of no communication we called and were told the previous appointment was taking longer than anticipated so we would have to continue to wait. In total the appointment was two hours, and my dog was alone in the clinic for at least an hour. We were given a $10 customer inconvenience credit.
During a follow up visit, I was running 13 minutes late. I called them to let them know. Initially I was told this was ok, but 5 minutes later they called back to say they would not see me and I would have to reschedule. At that point I was 7 minutes away, and they still refused. My husband called back a few minutes later to see if he could talk to them.
They put him on hold immediately, and he hung up after 10 minutes of waiting. After 8 years, I am dropping this vet. Clearly they have a double standard of how they value their own time over the customers time. The nature of the follow up appointment was to test a potentially cancerous mass. It is highly unacceptable to leave an owner waiting like this. Our pets are our kids, and we need to ensure they are cared for properly. We have already made appointments to start a relationship with a new vet.
Shirley Dutcher
Apr 12, 2020
Austin Zeno
Feb 11, 2020
Wendy L. Bauchan
Jan 21, 2020
Dennis Robinson
Oct 09, 2019
Very friendly staff, amazing to the pets as well as the humans! We took our pitbull in as he was not doing well, after spending sometime in here they did refer us to the animal hospital. While here you watch for the vet cat, she seems to love attention and to be played with! Great place to take your pets!
Dennis Rehfeldt
Aug 21, 2019
