Reisterstown Boarding Kennel

Do not go to this place for grooming or boarding! They are notorious for kennel cough and do not inform anyone about it. We are at the pet er because our dog is so sick coughing and throwing up, was groomed here a week ago. DO NOT GO HERE!

They do a great job in caring for your pet(s). It makes going on vacation easier knowing that pets will be well cared for.

We paid for top service, but are disappointed in what we received. My dog was boarding from March 2-16. We called to arrange grooming, but no one answered the phone or returned a call from our message. There was no evidence of call attempts on our call logs. We were told there was a staffing shortage when we arrived. Our dog smelled so bad we had to bath her immediately upon arriving home.

Instead of returning my husbands t shirt which had her name written across the back we received a strangers shirt. I doubt the scent of a stranger would have offered her much comfort while we were away. A weeks worth of bagged kibble was also returned which means she never received her evening meals. We will no longer be using this or any boarding kennel.

I love this place and so does my dog, Jazzey! I have told my friends and family with dogs as well! I have a place to Jazzey can get a bath and not develope an ear infection!

Dogs had a great time and the photos of them on social media helped let us know that. Recommend getting the washed before pick up if wet out side.

We boarded our dog, a 1.5-year-old pit mix, at Reisterstown for the first time not long ago. It was the first time he was away from us since we rescued him. He came back seeming happy, healthy and exhausted! The staff were courteous over phone and email, and were able to provide detailed notes when I asked how our dog was doing partway through his week away.

I also appreciated that they were SUPER up front with their customers about changing operations -- because they had some cases of kennel cough, they put a pause on group play. I'm sure there are some places that either wouldn't put that pause or wouldn't call and let folks know ahead of time, but Reisterstown did both, and I can't tell you how appreciated it was. We will almost certainly use them again in the future when we travel.

I left a prior review praising RBK for their great care and caring attitude. They have a first rate facility and wonderful staff. We have boarded our two bulldogs with them many times and never worried that they were in good hands. The owner is a veterinarian and the staff and operation are very professionally managed. Recently, one of our dogs died and we received a hand-written card from the staff with very detailed rememberances and heartfelt sympathy. Does anything say anything more about how much they care about the dogs they care for? This is the place you should board your pets!

People usually comment only when the experience about a service is bad. But I like to emphasize when a service is good and in this case the service was excellent. I looked in several places for a space to take care of my dog for 10 days. And I am very happy to say that I received good recommendations and also read all the reviews here. I traveled and for the first time my dog needed to be away from me.

But she found shelter and care here. Every day my emails answered me, when I called too. I saw my dog's photos on Instagram and it calmed my heart. She came back beaming. And I recommend the dog bath service. I paid for it and it came back very well. We really appreciate the care for her. I RECOMMEND! And I feel confident about leaving my dog again under the care of such good people. And I especially thank Laura and the office staff. Thanks.

My dogs absolutely LOVE this place! The girls that work here are great at remembering your name and your dogs, even when they aren't regulars. I love that they keep the grounds up and have a ton of activities for the dogs to do. I don't feel like they are in the cage most of the day! They come out to the car not wanting to leave every time! Oh and they always take photos and post them so I can see them playing. I just wish they were closer to my house and they definitely need to be open longer hours 7-6 would be perfect for people that work.

RBK is an awesome place! My golden retriever Jameson (13 months) comes here almost 2 x a week and enjoys his day playing with his new friends. Jameson spent his first overnight stay and enjoyed it! High 5 PAW!