Lucky Dog Retreat

My granddaughter works there she seems to love the job no complaints so I'd think all good picked her up tonight there were multiple people picking up dogs so I'd guess good place

The friendly service is consistent! The online reservation service is so easy! My dog is tired and well cared for here!

We Love Lucky Dog Retreat! Coco our cavapoo has the best time here! I love that I can watch her on the webcam! When I tell you she has a blast, I mean she has a blast! She is asleep b4 we even pull out of the parking lot! We also did Robins training class! Robin is so knowledgeable and you can tell she loves dogs! The whole staff is so friendly! So glad we found such a great place so close to home!

Bella loves going there for a play day. She gets bathed and her nails done for just a little bit extra.

Super place. All the staff is there because they love animals. Had my incorrigible dog's nails trimmed at the clinic and took a quick tour of the premises. Very clean facility and all the pets were being well cared for and loved.

We almost became their customer. We visited this place a few days ago to schedule an "evaluation" of our dog for boarding. We registered online the night before as instructed and brought the dog to this place of business this afternoon. The woman who "helped" us was rather unhelpful and tried her best to be as unhelpful and unwelcoming possible. She asked ysmultiple times if we registered, then we were told if the vaccination records were downloaded (that was not instructed to us in person or online), and when we said no, she basically turned us away before even offering to reschedule this "evaluation." It was clear to me that she had no idea why we were even here.

It was also very clear to us that this woman, whoever she is, was not interested in doing business with us. So we are taking this business elsewhere. Even one star is too many star for this business.

Friendly and professional staff who took really good care of my Sammy (minuture schnauzer). I highly recommend Lucky dog retreat! Sadly Sammy has since crossed over the rainbow Bridge (8-2-2021)

Love boarding our dog here. The fact that you can watch him play and interact with other dogs is always so comforting. They also managed to clip my dog toe nails, which he hate, so for that they need a shoutout!

My name is Scott Parker, BTW. I have a young female dog, Bailey, who is FULL of energy (read: a bit hyper) but sweet as can be and a pretty serious watchdog. Although I take Bailey to the Broad Ripple dog park to play for hours (not kidding) at a minimum of 4 days per week (sometimes 7!), some days I have to work at home and cannot do that (e.g., no time whatsoever and/or it might be raining outside).

Lucky Dog Daycare is truly WONDERFUL! They have a large indoor play area where numerous dogs can run and jump and play with each other nonstop. Their prices are extremely reasonable, and their staff are very personable and caring. Also, you can actually watch your dog play via their indoor camera which monitors the dogs' play area and is linked to their website! How cool is that! Love these folks! HIGHLY RECOMMEND them!

This was by far one of the most traumatic dog rescue places I have been. Cannot speak for their doggy daycare services and or their training abilities. I know I spoke with the owner multiple occasions regarding a dog named Sonny that had been returned at least four times by different families. I tried to speak with the owner about this dog and staff and they were the rudest, people I have ever dealt with in my entire life.

I felt tempted to call channel 6 news as his dog has had a very tough life without much help from them apparently. He keeps ending up back here, I assure you I have friends that have rescued from them as well and their policies are unreasonable and again the staff and owner are the rudest! Never answer their phones and if you do get a person on the phone good luck getting any questions answered. Will never rescue a dog from this organization

This business is not built for boarding. It's fine if you're wanting to drop your dogs off for the day and pick them up in the afternoon. I would not recommend boarding with them. We have two dogs that stayed there for 8 days while we were out of town and when we picked them up, one had kennel cough and the other had giardia. The one with giardia had just been tested weeks prior with negative results, so it clearly was picked up at Lucky dog.

I called and asked the owners if they noticed any of the symptoms for either dog, the answer was no (my wife and I knew within 10 minutes of picking up the pups that they had issues). The owners then proceeded to let me know that in the winter with melting snow it's difficult to control the spread of giardia. I didn't like that answer considering all of the dogs are supposedly screened for it prior to being accepted.

She then suggested it could be from them eating poop in our backyard. I found that hard to believe considering our dogs tested negative just 1 week prior to our dropping them off. I would also note that one of our dogs had been there several times prior to this, and she came back with kennel cough almost every time. This visit was her first run-in with Giardia.

The owners handling of the complaint after I handed them $400 for the service was upsetting. $600 later in veterinary bills the dogs are better, and we'll be taking them to First Friend in Noblesville from here on out for boarding.

Did the two-hour trial run, and my dog passed. Decided to do a 1/2 day of daycare. It was very smelly that day - strong urine smell! Did not have time to watch the webcams through the trial so decided to watch on the 1/2 day. The room he was in had approximately 15 other dogs. The only time staff would go in and out was to clean up messes. I was expecting a little more interaction w/ the dogs when they were in the room, but the dogs were ignored. Saw on a webcam for the other room that there were typically two staff members in there at all times.

Some of the other dogs seemed to be having fun, but the ones that weren't playing w/ each other were standing around the whole time. I've decided not to take him back. He can stand around at home for free. I would suggest watching the webcams during the trial!

Love these people. I've moved downtown, and they remain one of my very top choices in the city despite the drive to get to their location. Absolutely fantastic service + care, and, unlike several other places in Indy, they take great care not to overload the facility with dog guests. I love that you can view the dogs via their webcam, and I have nothing but glowing things to say about everyone involved with this place. The owner also runs a very successful dog rescue. You won't find a more caring person to hand over your dog to for a few nights.

I am a dog mom to my little pug and wanted a safe place for him to play. He goes to Lucky Dog once a week and he loves it! They play outside and you can even watch your pet on the webcam. The staff is very friendly! They even take pics of your pups having fun. I highly recommend!

Great staff, like the cameras so you can watch. Our dog loves going here to stay or play. They also have a rescue and adoption events. Also puppy play time. Dog is Always tired when he comes home.

If you know anything about me, you know that my giant Great Dane is my child. In most situations he comes first. And when our long time standard location for daycare and boarding closed unexpectedly in January 2017, we were on the hunt for a new facility. After countless hours of searching, I decided to try Lucky Dog. Best. Decision. Ever. I've used them countless day for daycare and several times for boarding.

They just care so much about animals, and it shows. If there is any issue at all, they call to tell me (when boarding). They don't have any caged/fenced areas and dogs are free from 7am-7pm, expect for an afternoon food break. And of course they have a webcam so you can watch your furry children all day! Because of their awesomeness, they tend to book kinda far in advance, especially on holidays (think Christmas - yes they are open).

So book ahead online. Pro tip - make your reservations and cancel them 24 hours in advance if you don't need it. If you need a place for doggy daycare or boarding, this is your spot!

Better late than never.my dog JellyBean became part of the Lucky Dog family a couple of years ago. I can truly say that they adore and pamper my little JellyBean. He has Megaesophagus and they helped follow his protocol. He loves to go and play all day where he is spoiled and pampered like a little King. The staff is amazing and Jennifer the manager is JellyBean's best girlfriend.

He absolutely adores her! Also, we adopted a dog for my mom named Tori and she is the best. My mom and Tori are the perfect match. There are a lot of daycares that would not even consider JellyBean since he is special needs, but Lucky Dog is perfect for him!

Bad experience. My son adopted a dog but it didn't work out. He took Dog to vet just to have it checked out and vet told him the dog was dangerous. She couldn't even complete the exam. The dog also snapped and growled at my youngest son at one point when he was trying to play with it. He took the dog back and staff was not very friendly about it.

They refunded the money but their attitude was horrible. They questioned him why he took dog to the vet (really?) and then said 3 days wasn't long enough.if that's that's the case they need to make the return policy longer than 3 days! I was floored they had no respect for the advice of a veterinarian. My son was heartbroken he had to take her back and then their cold-hearted reaction was ridiculous. If you adopt a dog from this place and you return it, be prepared for the guilt trip they lay on you.

Pretty decent for the cost. I liked the idea of my dog being able to play while I was away rather than being crated. I like the webcam so I can check in on him. He was there for 3 days. The first day he was in the big room and seemed to be loving it. The second and third day they had him in the small room with fewer dogs. He just kept pacing back an forth pawing at the door to try to get out.

I love Lucky Dog! Making reservations online is so easy, and the staff is accommodating for loyal customers. My dog is always so excited to go in, and comes out completely exhausted. They have a live webcam for piece of mind, and always keep a few humans in the play area to ensure all the dogs are getting along. The prices are fair, and it's super convenient that they offer baths/brush-outs/nail trims during your dog's stay. I recommend Lucky Dog to all my fellow dog lovers!

Love Love Love this place - staff is so nice, knows me and my dog by name, and he loves going here. Great for boarding and daycare as they love the pets and let them play almost all day - only time they are in a kennel is during lunch = nap time.

I stopped by for a tour a couple days before my pup's first daycare visit. We waited for a moment and began to look around the area where items (leashes, shirts, etc) are for sale. The owner's office is there, too, where suddenly two very vicious dogs tried to jump out at my pup from behind a small child's gate. There was no apology, the owner didn't even stand up to speak to us.

My poor pup was frightened from the dogs growling, barking, showing their teeth. Bad first impression. Things got worse as the bad smell lingered though our tour. The back room where dogs are crated (daycare = crate time? weird) was not clean. As we continued back, there was poop on the floor and more smelly, unclean areas. We left shortly after - I will never subject my dog to the not-so-lucky "retreat."

I dont have a review about how my dog was treated because it never got that far. The woman who worked there was on her phone for our whole conversation (which only lasted 20 seconds). When I said to her "if you are too busy i can go somewhere else" she replied "ok" and turned around and went back to whatever it was she was doing. Never once did she attempt to hang up the phone, never once did she act like she cared at all. If there was an option for zero stars, I would have chosen that!

My dog gets very excited when he leaves with me in the mornings because he knows this means he gets to go to lucky dog. The staff knew him by name after just a few weeks of daycare and are very accommodating! Its also very fun to watch him on their webcams during the day and he always comes home exhausted. I would highly recommend trying this place out.

Owned by wonderful people who truly love dogs, this place is clean and bright. Seems like heaven for dogs. All of the employees are very friendly and know a lot about dog behavior. A great place to leave your dog for the day!