While you work or play Critter Sitters offers a safe, happy alternative to traditional boarding. We provide loving, competent care for your pets while you are away. We are licensed, bonded, and fully insured. Critter Sitters provides your dogs, cats, birds and other pets the care they need while you are away. With us, you are assured reliable and responsible loving pet care.
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As pet owners, you face the dilemma of how to care for your pets when you are traveling away from home, working unusual hours or enduring lengthy illnesses. When those times arise, Critter Sitters is a phone call away, ready to provide assistance at (315) 430-PALS (7257). We offer onsite boarding here at the Critter Pad.
We had tried several boarders over the years and our two retrievers hated them. My husband and I weren't sure if they just didn't like being away from us or if the places themselves were not comfortable for our pets. Thankfully, some colleagues recommended Stephanie at Critter Sitters and we have been loyal customers ever since.
Stephanie Perotti established Critter Sitters 20 years ago. In the beginning we mainly did pet sitting visits, pooper scooping and pet taxi service. In order to generate business, we served a wide territory. In 2007 we moved the business to a 7 acre property to add more services including on-site boarding and day care.
Many dogs need more exercise than their owners have time to provide. Sending your dog to run with the pack not only meets those needs, but ensures happy healthy and exhausted pups. Many clients send their dogs 2-3 times a week to supplement their exercise routines at home. Many report Critter Sitters takes some of the stress out of travel, as they no longer worry about pet care.
Reviews (10)
Tiffany Gentry
Jun 26, 2021
Cassidy Phillips
Nov 02, 2020
I've never left a review in my life but I feel obligated to leave this one! We dropped my dog off to try his first day of day care and we asked if we should just do a half day since he was new. They assured me he would be fine for a full day but would call if there were any issues. Unfortunately when we picked him up our dog was in severe pain and couldn't walk.
All four feet were completely raw and bleeding. I called to ask them how this happened and they said it's completely normal and just put some ointment on it. After several hundred dollars at the vet and numerous trips, taking days off of work, our dog is still having issues 4 months later. I never contacted them about the vet bills because I blamed myself for not doing enough research about the place, but to make matters worse they called me a month later asking for me to pay for my session, when we had actually paid more than we needed so we didn't have to pay 'next time'. Luckily they were able to recall we paid already. There certainly won't be a next time, please think twice before sending your dog here.
All four feet were completely raw and bleeding. I called to ask them how this happened and they said it's completely normal and just put some ointment on it. After several hundred dollars at the vet and numerous trips, taking days off of work, our dog is still having issues 4 months later. I never contacted them about the vet bills because I blamed myself for not doing enough research about the place, but to make matters worse they called me a month later asking for me to pay for my session, when we had actually paid more than we needed so we didn't have to pay 'next time'. Luckily they were able to recall we paid already. There certainly won't be a next time, please think twice before sending your dog here.
Charlene Wolak
Apr 16, 2020
R. Jb
Feb 11, 2020
Dropped off my dog for boarding for 3 FULL days. Thank goodness I had a carpenter working at my house because I was out of town until late that night. Carpenter called and said the dog was home by 9 am on the last day when I would not be home til late evening. My dog hates riding in the car now due to the horrible overcrowded and unsafe critter transport.
Without my permission she tried to trim my dog's nails and my dog has very long nail beds. Noticed that she trimmed 2 nails to stubs and I know they must have bled like crazy so she stopped at just 2 nails. Staff told me that dog fights are increasingly common. Way too many dogs to be cared for safely. Just a few of many issues over several years. Never again. I love my Rover caretakers.
Without my permission she tried to trim my dog's nails and my dog has very long nail beds. Noticed that she trimmed 2 nails to stubs and I know they must have bled like crazy so she stopped at just 2 nails. Staff told me that dog fights are increasingly common. Way too many dogs to be cared for safely. Just a few of many issues over several years. Never again. I love my Rover caretakers.
Rob Lorraine
Nov 28, 2019
One of the few boarding facilities that actually understands dogs. They have acres for your dog to run around. Every time I picked up my dog she was happy and tired. The pack formations there quelled her fear of the water and she actually swims now. Couldn't recommend enough to anyone with a medium sized to big dog.
Brien Durkee
Oct 11, 2019
We have left our dogs at Critter Sitters on several occasions. Our dogs got BORDETELLA FROM STAYING HERE. WOULD NOT TRUST THE staff are horrible. The DOGS WERE NOT FED AND HAD NO WATER last time we went there. Your dog's are not taken care of at Critter Sitters. DO NOT PUT YOUR DOG AT RISK TO STAY THERE!
Renee Captor
Jun 17, 2019
Would you leave a family with just anyone? I leave my best friend there and do not worry about her when I am gone. We refer to Critter Sitters as "doggie paradise" as it is a vacation getaway made for dogs; they have swimming, multiple play areas, and group activities most of which seem to involve running. They will even pick up and drop off. My "couch potato" dog comes home happy (and then sleeps for 2 or three days.) Highly recommended for furry family members.
Marissa Curtis
Jun 09, 2019
My dogs weren't getting enough exercise. I work all day and get home I'm exhausted. They run around in the yard for awhile but that's it. I heard about Critter Sitters and thought it sounded amazing. I went for my interview. I have a golden and a hound. I can't believe that people spoke badly about the staff! They are caring, dog loving people. If you text, someone texts back almost immediately. Stephanie lives and loves dogs.
All the dogs behave and listen to her commands. Watch the videos that are posted almost daily. The facility is Amazing. Whatever your dog enjoys, it's there.a pond, a salt water pool, tables, benches, tires, tunnels, rocks, climbing strucutres AND 6 Acres of running room. The dogs are divided into "packs" to prevent overcrowding. It is fabulous. I absolutely love Critter Sitters and it's incredibly professional and trained staff! You will not regret taking your furry family members here.
All the dogs behave and listen to her commands. Watch the videos that are posted almost daily. The facility is Amazing. Whatever your dog enjoys, it's there.a pond, a salt water pool, tables, benches, tires, tunnels, rocks, climbing strucutres AND 6 Acres of running room. The dogs are divided into "packs" to prevent overcrowding. It is fabulous. I absolutely love Critter Sitters and it's incredibly professional and trained staff! You will not regret taking your furry family members here.
Rina Bernstein
May 24, 2018
Mike McDaniels
Jun 09, 2017
Stephanie and the staff are awesome. I was skeptical about putting our 6 month old Yellow Lab into a boarding facility because I've never used one before. After my Veterinarian recommended Critter Sitters we did our research and then contacted them to set up our interview. Our dog now goes there a few times a month to see his friends and gets so excited the minute he sees where he is. He comes home very tired and it's easy to see he's had a great time. I highly recommend Stephanie and Critter Sitters of CNY.
