Riverdog Canine Coaching

Our yellow lab Freddie LOVES coming here! When he comes home he's so tuckered out from playing, it's awesome : thanks for taking care of our pup!

I love this spot to wash and groom my dog myself. It's located on the frontage road behind the strip businesses off 1-90-near the Buick? Dealership- Clean space with all the tools needed for a happy and clean K-9. I speak as a guardian to a Chow Chow with an extremely heavy double coat. He requires care and coiffuring on a regular basis. The elevated tubs and adjustable pro grooming table are important to maintain a healthy back, 'phew' All shampoos, conditioners, eye and ear wash, brushes towels and blower are provided for your use as well.

They even have an apron Tom prevent you from becoming soaked, lol The staff is friendly and helpful even though they are busy helping other clients, the customer service is rated at 10 or of 10. I was told no reservations were needed: was able to walk in. Course if the room is occupied, you could consider Formula Brewing next door &'in front of Jax Dog for a beer and a slice of pizza while you relax and wait. The prices is charged per hour and I found more than reasonable despite taking almost 2 hours. Plenty of parking I'll keep coming back. Thanks Jax

We had very good experiences with Jax until a few weeks ago, when our dog came out of daycare unable to walk straight and seeming completely disoriented. We were told this had been going on since 2:30, but no one called us, and I did not find out until 5:45 when I picked him up, which was too late to take him to our regular vet and required me to take him to the emergency room.

The vet concluded that he had ingested something toxic while at daycare. When brought to the attention of Jax, they completely shut us down, told us that nothing could possibly have happened, and refused our request for reimbursement. There was absolutely no empathy or accountability, and they only appeared eager to shield themselves from liability. A very disappointing end to what had been a good relationship. Please use care if considering them as a daycare option.

This is a review of the training camp. I had an anxious, 11 month old Aussie that I took there for training because he came from an abusive home when I adopted him. They assessed his behavior, knew his entire background and promised me they could help. Long story short. shortly after he finished the program he became increasingly aggressive and ended biting on several occasions.

When I got a proper behaviorist involved, we requested the full notes from the trainers there and uncovered that he was abused with the "e-collar training" at this facility that caused him major additional trauma and caused this anxiety and aggression to escalate. I was never told about any of this while he was training with Riverdog. They told me he was doing great.

Most of the abuse came from a specific trainer at Riverdog. Please do not take any dog with traumatic history to this facility. They do not have the proper techniques to manage this type of case. Furthermore, I am devastated by the fact that I was lied to by these people. Steer clear of Riverdog and find a place that uses positive reinforcement training methods for your developing dog.

We took our sweet, yet stubborn 7 month old puppy to the 3-week training camp. I looked for places all over Seattle and the east side trying to find a place that would teach my dog in a sustainable and effective way, using positive techniques we approved of. I cannot expressed how great this team was. They took the time to get to know our puppy, her likes, and dislikes, and really catered training to her and our needs.

Everything from asking the commands we use at home so they can make sure to reinforce them in the classroom, to teaching us new ones, as well as learning to adapt to what works best for our who dog is a picky eater. Aka she won't train with cheese, but meatballs do the trick. Our puppy loved going to camp. And we loved the results. She now knows how to greet people without jumping, waits when instructed, and listens to us when called.

I highly recommend! Great staff! They answered all of our questions. And you can tell that they really care about the dogs! They even provide follow up refresher trainings throughout the doggos lifetime!

Great place to keep your pup safe and entertained. Our Percy loves it there and the staff love him. They're really friendly and do a great job looking after him if he has to stay for a few nights. We wouldn't have him go anywhere else.

We moved here from out of state a couple of months ago and have checked out several boarding places for our dog Johnny. We only want him to stay at a place that requires a trial day so we know that there aren't any aggressive dogs at the boarding place. Johnny has stayed at a boarding facility many times as we like to travel. He's always done extremely well and is loved on by the staff due to his sweet nature.

He had trial days at the Jax in Redmond and passed with flying colors as well as another boarding facility (we want to have backups in case we aren't able to get in to a place). When Johnny had his trial day at Riverdog we were told he didn't get approved and that he'd have to have another trial day as well as 3 daycares. I asked what went wrong and was told that he hung out mostly with the counselor and when someone opened a door he would tend to want to leave.

I had told the staff when I dropped him off that he has a little separation anxiety but loves other dogs/pp. I asked if I could watch Johnny's behavior either through a window or on a monitor and was told that they didn't have that option in the room he was in. The woman at the front desk was just not friendly about it at all. It definitely felt like they were just wanting me to keep paying for days disguised as their being worried about him being able to handle boarding (which he's done at least a few dozen times in his life).

Other problems I had was that when I arrived with Johnny to drop off they didn't offer to show me around (it was our first time there), they weren't particularly friendly/welcoming, and they were difficult to deal with regarding the paperwork (they misread his vaccination records, required I send fecal test results although it showed he had a fecal test, etc.). We'll be taking Johnny to the Redmond location where they are very friendly, love Johnny, and are a delight to see.

Not a member here, but would sometimes bring my dog in for a self wash. Around $15, and they provide all equipment. Their room also have some heavy duty blow dryer that blows out any remaining loose fur after showering. A must have for constantly shedding dogs!

We love Jax! We've taken our dog Barry here for daycare several times and he just did his first overnight and he LOVED it. He was hesitant the first few times we took him for daycare but he warmed up and now wants to go back. The staff is always very courteous and the animals are obviously well cared for. Best part: I just found out they post pictures to their Facebook page and I found this great picture from a few months back!

We took our pup Cooper here for puppy play time and it is such a fun time! We pay $10 for each 30 minute session (mondays and Fridays) and our pup gets really good socialization. It is a better alternative than taking him to the dog park and hoping he has a good experience.

I brought my puppy to Puppy Play Time on July 3rd and was startled to see that even tho they claim to adhere to CDC guidelines to reduce the risk of contracting Covid-19 while in their building this was not the case at all. It was so crowded that it was impossible to keep a safe 6 feet away from other people and there was zero fresh air in the closed room.

They told me later they do not limit the number of participants in the session. Everyone gets in that wants in. This includes whole families of 5 which doesn't make sense if a business is serious about social distancing nor is it necessary for the puppy play time. While masks were worn, staff didn't seem to care if they were actually covering both the mouth and nose of the dog owners.

I felt very unsafe and uncomfortable and will not be back. I know others who feel the same way. I recommend they limit the number of people in the space and post a sign asking people to cover their nose and mouth with their mask. The social distancing problem could easily be solved and no revenue lost if only one person was allowed in per puppy. Please consider this safety measure. I would very much like to return. Thank you.

More and more as our society evolves, we see dogs as our children, valued members of our family. As this continues, we find it harder and harder to find a place to leave our dogs where we can trust they will be cared for. Jax is exactly that kind of place. When I drop my Border Collie / Aussie Mix off for daycare, I know that the friendly, knowledgeable and experienced staff at Jax Dog Drop will treat him with the same compassion, love and respect that I do and come to expect for my "child".

They give me a detailed report of what took place, and let me know about any potential issues that may have transpired during his stay. There is an application process, involving a free personality test to see if your dog will fit well with the group that is there. If your dog doesn't get accepted, it doesn't mean they are a bad dog, not every environment is the right fit for every dog.

All dogs must also have up to date vaccination and proof of neutering and spaying, so you know that your dog is absolutely safe while they are at Jax. They also have a gift shop stocked with quality toys and treats, as well as a dog wash and nail trimmers. There are monthly packages available too! I just want to take a moment to thank everyone at Jax Dog Drop from the bottom of my heart for caring for what is most precious to me in life, my wonderful boy Smokey.

If you are on the fence about giving Jax a shot, these are folks you can really trust to take excellent care of your dog, but don't take my word for it - see for yourself, and you will see from the first day you are there that Jax really is the premier Doggie Daycare in the region. Welcome to the family!

I don't have a good place to bathe my pupper at home. She gets really upset when I leave her at the groomer and doesn't do well in cages. This was a wonderful alternative! I was able to walk in and bathe her myself. They supplied everything needed at a very reasonable price. Thank you for having this service available.

We love Jax for daycare and short weekends away. Staff is incredibly friendly and remembers us and our dog everytime we come! Even went to one of their other locations for a weekend away and the Bellevue location shared how much they loved our dog when transferring the paperwork. Great experience!

My puppy recently finished up a round of puppy 101 class at Riverdog on Friday afternoons. Our pup LOVED puppy playtime where she got to play and socialize in a safe environment with other puppies. The instructors for puppy playtime were always very reasonable and watchful. The reason for only two stars is I was disappointed in the obedience class we were a part of, which was the bulk of our time and cost with Riverdog.

The teacher was not friendly and taught the same basic 3 things over and over again ('Sit, wait, okay!'). At the end each class she told us what we'd be learning during the next class.only to have us repeat the same training the next week. The teacher was always visibly annoyed with my puppy's jumping habit (which is why we're going to obedience school) and was always really rude and nit picky to me in front of the class when I would try and crub my puppy's behavior. 'It's probably a little late to tell her not to jump, don't you think?' She was not constructive at all and we ended up forgoing the last two sessions because we found it to be more stressful than productive. We're going to continue to train our puppy on our own as we're having way more success with YouTube than obedience class.

All in all, I think Riverdog does a good job. Their approach to training is all about positive reinforcement. Their website is easy to use. They have a good, clean, accessible location, especially for people living on the eastside. Unfortunately we just got stuck with a grouchy instructor for obedience class.

I dropped my dog of for her assessment and everything was great. She played, was happy, all positive reports from the staff. I booked her a full day for daycare. I am used to getting updates from my doggy daycare especially their first day, I got nothing. I picked her up and there was no positive remarks, she played with no dogs and had anxiety all day.

My dog goes to the dog park, has standing playdates with and without me, never a issue. I get dogs have some anxious behavior in a new place but she is insanely dog friendly and loves people. Why did no one call me to tell me my dog was not doing good? I would have come get her instead of her suffering all day.

Almost finished with obedience 101 class and I feel that my dog and are not only bonded as a team, me being the leader but I feel confident that we have a bright future ahead of us. I got him from a shelter and was concerned about some behaviors but since taking the course, he is now very obedient (following sit, down and wait commands) pretty consistently.

We also have learned how to greet other dogs when walking with our dog, how to switch our dog sides when another dog is close and how to work on re call "come". The instructor asks for feedback about what we want to work on every week and customizes the class, so it can be really helpful. She is direct, kind and good with all the dogs. She is also been available to talk before and after class for any other feedback needed.

I am still working on come, but it's much better than it has been. I looked over the other classes and am excited to continue taking classes there with him as he progresses. It does take work, you have to practice outside of class consistently. I have set aside time everyday to work on the "homework", and have noticed a HUGE difference.

So, after many years of hearing from people how wonderful River dog is for training, we waited 41/2 months, for a space to open, to train our new great Dane puppy. We enrolled him in the daycamp for two weeks. We picked him up every afternoon, and each day he grew more and more unruly. When we brought him in he was not a barker. This, was important to us, as we live in an apartment.

We told them this on numerous occasions, and asked them to please curb this new learned problem. However, this did not happen. As well, when we would pick him up in the afternoon he would jump all over us, and they did nothing to help. We spent $2500 on training, and he was in worse shape when he got out, then when he went in. We are now going to have to find another training facility to help us, clear all of the problem behaviors that he learned at River dog, as well as deal with the basic training problems.

I highly highly highly recommend, that you use a different facility. We saved for a long time to be able to afford a training facility like River dog, and in the end it was wasted money.

Best training classes ever! Clean spaces and responsible trainers. My puppy has been taking classes with Riverdog since he is 12 weeks old and has completed Puppy preschool, 101 and AKC STAR certificate. He is so good with trainer Lauren and would like to do everything she says. It did make a big difference and also help with his socialization. We'll continue taking off-leash and outdoor classes here.

Without a doubt, take your best friend to Riverdog. We have had both of our Rhodesian Ridgebacks attend various classes there, and there is not a week which goes by that we do not receive complements as to how well behaved they are. They will train you to be a great owner as well! Denise Stringfellow, CPDT-KA Riverdog Canine Coaching 425.427.5958 | www.riverdogk9.com

My dog has been going here for almost two years and he LOVES it! I can tell by the way he whines in the car until we arrive and then pulls on the leash all the way to the front door. He even knows the name Riverdogs. Every time I say it he perks up and starts barking and wagging his tail. So cute! The staff always greet him, enthusiastically, by name. There's lots of playtime and nap time, too.

At the end of the day, he's all played out and sleeps like a baby for two days. It's great for me, because he's normally so hyper. I also look forward to the evening report cards. They always write who he plays with and sometimes add a cute note about how he did that day. The friendly staff take great care of my little guy just like I would. I trust them completely!

One of my dogs loved the place (apparently by her report card) the other dog did not (again based on his report card.) SOME of the staff here appear to be helpful and care about dogs, however the crabby old lady working the front desk IS AWFUL. I was going to write the owner but I figured anyone who would hire a "person" like that to work the front desk and represent her company is probably not interested in my feedback. it amazes me this is one of the only dog daycare places in Issaquah and that they're so highly rated. not impressed and hope more people take the time to correct this apparently overrated doggy daycare.

I genuinely wanted some constructive feedback on my males dog's behavior and HELP to correct some of his aggressive nature. being told that my barely year old dog is "hopeless" and beyond help is really not helpful or fair to a dog with obvious anxieties. There's another reviewer who was given the same diagnosis for their dog as well. I had to request a tour (red flag) and found both my dogs kenneled when I picked them up (red flag) and it was very noisy due to the sheer number of dogs in care (red flag.) I know the owner responds periodically to negative reviews and that's nice and i'm sure she gets defensive about her business and blah blah protect my employees and other dogs blah blah, but to any future customers I would urge you to think carefully about using RiverDog. I would recommend Rover.com as well as any place BUT this business.

I sometimes have to work late and need some place for my dogs to go where they will be supervised and cared for. I searched around and came upon riverdog. I was worried at first as my dogs don't like daycare very much but after their first day they loved it. My dogs were given attention and were cared for. They were exhausted in a good way when I picked them up. I can tell they had a wonderful time. I was very impressed with riverdog and will be taking my dogs back very soon!

We started taking our GSP puppy Tucker here about a month ago. We bought a 12 day package for a little over $400 to set him up for the month and signed him up for puppy training classes. At first we though it was great after reading all the reviews online but time after time they've been highly disappointing. Fist off, they charged our credit card twice for the package.

On top of that, instead of deducting our package for the days he attends they routinely charge our credit card again! We signed him up for nail trimming for 2 weeks before it actually got done and their reason was "the day person should handle that". I don't really care who's responsible for getting it done, just that it gets done. Blaming other employees is never a good customer service tactic.

We schedule him for day camp and then get sent home with notes scolding us for not "making an appointment" when we have. When we call to get him scheduled the phone often rings and rings with no answer. Our dog is fully potty trained and everyday we pick him up the first thing he does is run to the grass to pee and poop immediately, leading me to believe he's not being let outside very often.

I know they crate him for "quiet time" during the day but his demeanor when we pick him up makes us wonder exactly how long "quiet time" lasts. We get daily report cards saying our puppy doesn't like to be handled which is 100% uncharacteristic of our dog and my vet will back me up on that. The puppy classes have been okay, he hasn't learned anything yet since so far all they've been teaching are things he already does. Overall this place is chaotic and unorganized and not what we had in mind for our dog. We will not be going back to Riverdog.

I took my puppy to puppy camp at Riverdog for more socialization and a bit of daycare. I love that they have a separate puppy daycare. The people were wonderful and my puppy had a great time there, but when I picked her up she reeked of pee. In fact the whole facility reeked of dog urine that afternoon. It did not smell in the morning. Needless to say I have some concerns about the place and potential things my puppy could pick up if the place is not being maintained and if my dog is not being well attended.

While I personally haven't had the pleasure of using the canine coaching services they offer this place would get 10 stars if I was able to give it to them on yelp! Riverdog is located down the street from a center for children diagnosed with Autism, including my 4 year old daughter. Yesterday during her pre-school class we were lucky enough to visit Riverdog and be introduced to several amazing service dogs of various sizes and breeds.

The kids (and parents) were able to pet each dog and in some cases brush the dogs. They even had a special area setup so the kids could play fetch with a retriever mix. How cool is that? Each one of these amazing animals was accompanied by their pet parent. These are people who unselfishly donate their own time and money to share the gift of happiness and love to others during what maybe a difficult time in their life or in our case a group of VERY excited Autistic preschoolers.

I want to thank Riverdog for hosting a fieldtrip that everyone (including us parents) loved and enjoyed. To the parents/handlers I want to thank you from the bottom of my heart for all the work you do. The world needs more people like you. THANK YOU ALL!