Canyon Animal Clinic

We had to put our old beloved dog down, and CanyonVet were extremely compassionate the entire process. It was very private and everything was on our own time, so we could take the time we needed to say goodbye.

These people were great. Had a very young abandoned pup and they took care of us the same day I called. Very friendly and great with my pup.

They're hyper concerned with your pet's feelings to the point that not every service you ask to have done will be completed in a visit if they deem the animal is stressed. Plan for more than one visit; for some of us, that means take more time off from work to get your pet seen or try another vet.

Really saved us in a tough situation. We are traveling and had a sick dog. We made many calls to local vets and no one could see us. Finally another vet suggested we call Canyon. We called and they immediately cared. Got us an appointment the same afternoon. We took our little dog in and they saw her right away. After an exam and blood test the news was not good. Tumor on her liver etc.

She was near the end. We had an answer as to why she was slowing down. Sadly she passed the next day. I returned to Canyon for her to be cremated. I wish i had a happier ending but if it wasn't for Canyon, we would never have an answer as to why she went. Thank you for caring about traveller's in trouble.

We have never had anything but excellent care for our pets. The entire team is very professional, and incredibly caring! I highly recommend them.

Dr. Farris and Elise are very thorough and professional. We were told by both of them that we were receiving a sample of Revolution for our cat since it was our first visit. When we were leaving Elise handed us a 3-pack of Revolution and told us that was our sample. Now the reason for the 2-star review-the "sample" was not discussed when checking out and being charged for it, perhaps because it was at closing time.

The receipt was emailed to me so I checked it when we were headed home and saw that we were charged almost $85 for the "sample" of Revolution! I went to the clinic the next business day to discuss the invoice and ask for a refund for the "sample" and was first told that I would have to wait until Monday to have a manager address the issue. I told the representative politely that I either get my refund immediately or I would dispute the credit card charge.

She went and got someone else to address the refund and take care of it immediately. I was only refunded for one vial and not the entire 3-pack. It was then explained that a sample is typically one vial. That was never communicated by Elise or Dr. Farris and if we were going to be charged $28 a vial for the other two vials in the 3-pack that should have been explained.

Do not leave without a full explanation of charges so that you aren't supposed like we were. Technically we should be getting a full refund since a 3-pack was handed to us as a "sample." Not sure if I'll return to this clinic if this is how they do business. Very disappointing.

I moved to this area 22 years ago and have used Canyon Vet for nearly all of that time. I have formed good relationships over the years with the office staff and all of the vets. These are very nice people who take care of the animals wonderfully and also their owners. I have appreciated their kindness many times when I had a difficult decision to make over one of my cats. Would recommend.

We had a little chihuahua with a breathing issue that started the night before. The next morning he seemed fine, but in the afternoon the problem cropped up again. Since this place was less than 5 min from my house I decided to walk in with our dog without a appointment at 4pm (they close at 6). They had no customers in the waiting area when I walked in.

Very nice lady initially saw me.blond lady.and the quickly transferred me to a dark hair lady. I can totally understand how a short notice app is not feasible.but this persons bedside manner was beyond miserable. Lectured me that I should have called in the am. Didn't show any inclination to find out what is troubling our dog.and all the while.a pasted cranky face.

This woman was: 1) The owner 2) The owners wife 3) A actual vet there 4) or the worst "hire" imaginable for receptionist. I want to stress that the initial blond lady was super nice. But based on the second one. I will never go here again. In times of need when your pet is in distress.compassion and empathy should be requirements for employment.even if this woman was 1-3 on my list.

This was our first visit to CanyonVet. We were very impressed with the cleanliness, the very thorough exam of our two dogs (one which has a permanent injury to deal with) and the level of care and detail taken by Dr. Farrell and the tech. We are very happy we made the switch!

I am so appreciative to Dr Lauren Casaras, our vet tech Jade, the front office staff Stephanie and Hannah today ( I'm sorry I don't know all of the staff by name yet)I have 7 pups and just moved to the area. They have gone out of their way to help me and understand the special needs of some of the pups making the transition to a new vet clinic as easily as possible.