Animal Den The Zionsville

Went to look at the roof for repair, and I thought the whole set up was a great way to take care of all the animals! Looks like a great spot to take your furry loved one. Great lay out.

Incredible spot that our pups LOVE! The drop off and delivery service is safe, reliable and an excellent option for busy pup parents!

Our senior Lhasa has stayed with them. She was very happy when we picked her up and her blanket had been washed! They followed feeding and medication instructions. Everyone knew her name! Will be back.

I am so glad to have found this place. My very energetic Lab was tired all evening and this morning! I can't WAIT to take him back! Beautiful facility and everyone is so sweet and just loved my boy. And I LOVE that I can purchase passes in advance to save cash.

We have taken our dogs to The Animal Den twice now. Both times we have been very pleased with the attention to our dogs. They were very attentive to our concerns.

Update: I haven't been there in a long time but I heard they stopped doing free nail trims. It was great while it lasted. I'm sure it was an unnecessary hassle for them and then COVID happened. Quincey, Rusty, and Sierra want to say, "THANK YOU for the nail trims!" Doggie Daddy wants to say, "Thanks for making them FREE!" You are very much appreciated.

Absolutely amazing service, timely, quality, extremely polite and caring. Everyone at The Animal Den took good care of my 2 month old kitten while it received the services I requested, I realized how amazing this place must feel for pets, with ten acres of land, a pet hotel, grooming too. This is everything needed all in one place the full experience for animals and to top it all they offer pickup and delivery services how much more convenient can it get! Definitely will return, thank you.

Jack and Riley loved their stay at The Animal Den! The staff and facility are top notch. The staff met and exceeded our dogs needs. They were all professional, personable and definitely had our dogs best interest at heart. The facility was clean and very well kept. Our dogs were bathed and ready for us when we picked them up. We won't take our pets anywhere else! They even love their Animal Den bandanas.

The Animal Den has been taking care of my dog whenever I need to go out of town for over 7 years now. She is always happy to see us and appears to have a great time when staying. They have a grooming service as well which they do a great job. If your pet is used to a quieter home they have Deluxe suites which put them in a smaller quieter area away from the main group of pet guests.

Awful absolutely terrible animal care and service. Dont bring your baby here. The owner could care less about how your animal is treated and does nothing to fix the issues that have happened in his facility.

We love this place! We struggled to find a good boarding place for our dog. From where we live this place is a little out of our way (20 mins away) but we liked it so much we were willing to make the drive. They treat each animal like their own and are very thorough with new animals/owners. We have boarded our dog for a long weekend and dropped him at doggy retreat to get in some play time.

You have to do an evaluation before your dog is allowed into the retreat but it's very simple. They ask a lot of questions then keep them for the day and watch how they are with the other animals. Couldn't recommend them more! The owner takes great pride in his business as well. My only complaint is that I wish they had half day rates for drop off and pick up days. So If you pick your dog up at 9 am you still pay for the full day. I know this is common but a half day rate would be nice to have the option.

The Animal Den prides themselves in that they value quality of pet care over everything else. On face value, this image holds up. Overall the facility is clean, and the MAJORITY of the staff treats the pets like their own. However, in the time I have worked there, I have grown all too aware of the selfishness and greed that allows this company to prosper, all thanks to owner Will's prioritization of money over quality of care.

Some of what goes on behind the scenes both makes me uncomfortable as an employee and sorry for our customers and their pets, because when it comes to an extra penny here or there, honesty and quality of care are sacrificed. This is especially the case during holidays/travel seasons, when the owner deliberately overbooks the facility, meaning more pets are in the facility than there are dens to hold them.

Your pet may be spending their stay in a small drying den meant for temporarily holding bath dogs, yet you will pick them up believing that your money was going towards your pet staying in one of the actual, full size dens with an indoor and outdoor area. Worse yet, if your dog is booked for the more expensive Deluxe Suites, it is very likely that they will not be in here at all, but that instead your pet spent their time in the standard kennel or one of the smaller drying dens I mentioned, never to be refunded or even notified. Deluxe suites only holds 4 dogs, but again Will overbooks to the extreme.

I have seen him go as far as 9 dogs over holding capacity. The owner goes out of his way to cover this up and puts staff in the uncomfortable situation of deceiving customers. This ranges from "walk their dog around the outside of the building so it looks like they are coming from the direction of deluxe suites" and "move their dog out into a real den in case the owners ask to come back." Busy holidays are not the safest time for your pet to board, which is incidentally when most people need to board. Cleaning is often forgone and mistakes are made due to lack of staff, such as dens left dirty with old water because of how quickly dogs are being shuffled in and out. I strongly advise that you board your pet here with caution, and look into other options.

I have 3 Goldendoodles and we have been going to the Animal Den for several years now. Will and Mary Ellen are the most amazing people. Their staff is just as amazing. Very caring. We use the groomers also and they do a great job every time. Our puppy goes to the day time retreat and they all have spent the night several times while we are out of town. I can't say enough or how happy we are with them.

We rescued two small mixed dogs in November. When they were found as strays, Wayne and Garth, were very neglected and both were over grown and matted. Only being cleaned up once they were rescued, we needed groomers that would be patient and sensitive to their situation. My mother-in-law, who has lived with us for 2 years, takes her Shih Tzu, Tiny, to the Animal Den since she's been with us and they always do a great job.

Today we brought all three dogs for grooming. The trio look AMAZING! They were happy and and showed no signs of being stressed by their day. I couldn't be more grateful or impressed with the job done today for my fur babies. This Thank you to Maranda and the whole crew at Animal Den!

Trust is most important when considering the care and well-being of our 4-legged "kids"! So, we've been taking our 3 "kids" (2 dogs and 1 cat) to the Animal Den for more than 10 years because we have that trust in Will and his team! The kids have always been cared for as directed (with more individual specifics needed as they aged) and their lodging and the grounds have always been clean and safe.

The team gets to know the kids, so they're always happy to make the visits and stay at the Den when we're traveling/racing. It's great that we can also have them groomed there on their day of departure! And, they can also pick up and deliver, if needed, in a very safe vehicle. This is the only place we consider for our kids!

Went with Animal Den because our normal groomer, Zionsville Country Kennel, was booked. I'm sharing two photos, one of the desired outcome, what we told the groomer, and one of the actual outcome. I think the photos speak for themselves. If Zionsville Country Kennel is booked. schedule in advance next time.

The animal den is a fantastic option for boarding your pets while you are away! Their location is conveniently located off of 65 - so even though we live in between broadripple and downtown, it's pretty seamless for us to take our two goldendoodles here a few times a year! We love the friendly staff and the location is a great atmosphere for your active pets!

The outdoor options are great - a lovely real grass playground, an astroturf option is another fun one, a large field great for walks is perfect and the option to have cuddle and snack breaks is ideal too! Of course you'll pay for all of these - it's still nice to have all of these options when we're away! Also their grooming salon does a great job and we generally aim to have the girls either get a bath or a full groom while staying at the Animal Den.

I love how they try and time the groom to be right before they go home - so they are all fresh and clean when they leave! A great boarding option for when you have to be away! They also have a vehicle to transport your pets to and from your house if you so choose!

We recently boarded our elderly Shihtzu for a 4 day stay. Our trip ended a day early, so we picked up the dog earlier than anticipated. Upon picking up, the Owner said "Oh, he has some kind of discharge in his eye". Very casual. When they brought him out, his eye was completely bulged and ruptured. I'm not pointing fingers that this happened because he was at the kennel, as cornea ruptures do happen in dogs of this bread. HOWEVER, the fact that they didn't call me and preceded to groom him with his eye in this condition was completely idiotic.

The groomer said "he seemed to be in pain, and did not want me touching that area when I was grooming him. You think? He basically had a hole in his eye. Sadly, at his age. the repair options were not suitable for him. We had to say goodbye to him the next day. Made me sad to think that his last 4 days of life, were in pain at this facility.

Word of warning-I took my 2yr old Frenchie for an eval visit for daycare. Upon arrival, the staff were very rushed and not very personable. However, the facility looked nice and this place had decent reviews. I was told I'd be called mid-day with updates. I ended up calling 4 hrs later to check on him. I was told that he passed his eval but was later around a larger dog that "caused a scuffle".

Imagine my fear. I rushed to pick him up. The staff were extremely nonchalant while I waited for him. I was told that he "had a few scratches to his ear" and was otherwise fine. I got him home only to find very obvious puncture wounds to his throat. We spent the rest of the day at the Emergency vet receiving treatment. I called the Animal Den on my way to inform them of what was going on-I was rushed off of the phone and never ONCE received a concerning word.

After sedation, having his entire neck shaved, puncture wounds irrigated and repaired, I am now at home with my baby boy who is on 4 prescription meds for the next 10 days. This is heart breaking. While I am fair enough to understand that things happen, I have a hard time grasping how if the dogs were monitored appropriately, no one saw any precipitation of this other dog's aggression, which could have avoided this trauma to my pet.

I don't leave this review out of malice. I leave it only to forewarn other pet owners. It is also meant to hopefully make management aware of this incident-as I was never able to speak to anyone in charge. It would also be prudent to be better staffed and encourage the staff to at least pretend that they were concerned about such a traumatic event developing while my beloved boy was in their care.

Just had our dogs nails clipped, great friendly service, clean facility

Very friendly staff. Accommodating and thorough; walked us through our dogs first day at daycare. Our very active Golden Doodle was exhausted after daycare! Success!

We needed a last-minute kennel for our dog, Over the Christmas holiday. Animal then prices were out rages! And in my opinion it was price gouging. Good thing there are so many other kennels around.

Based on the recommendation of a friend, I took my dog to The Animal Den for grooming & have nothing but good things to say about them! Beth was wonderful! She took the time to ask lots of questions & my dog immediately warmed up to her. They called when she was ready to be picked up and I was thrilled with the results. Its such a relief to have found a good groomer that I feel comfortable leaving my fur baby with : HIGHLY recommend!

I've been using the Animal Den for boarding services for years and can say that my dog actually gets excited about going there. They give her one on one time while she's there and she gets her own outdoor run. It makes me feel much less guilty about having to leave my dog.

I love this place! The staff is truly special and really cares about the animals. They are always willing to go above and beyond to make sure the animals are comfortable and the pet parents are at ease. Also, the facility is very clean and smells good! I have been taking my dogs there for years and they love it! I also highly recommend the daytime retreat. This was a lifesaver with my puppy! I can't say enough good things about this place and I feel blessed to have a place I can trust with my fur babies.

We bring our dogs here regularly for grooming. They are yorkipoos and have curly hair that is high maintenance. They are very friendly and our dogs love to visit. If you live in the zionsville/northwest carmel/ Whitestown area they are the most competitive grooming in the area.

My little Taylor loves going to daytime retreat at this place! The staff is amazing and they really go out of their way to make sure both myself and the pup are comfortable! We have tried other daycare places and Taylor has NEVER had a good experience.until we found The Animal Den! If you plan on going more than once, it's def. worth it to buy a package! It ends up cutting the cost a lot and it's 100% worth it.

This is the only place that we let our pups (pictured in my profile) stay. This is lterally there "hoe away from home". Will and staff are great. The place is super clean (none of that urine and bleach odor lingering which you often smell at pet boarding places). The reason for the 4/5 stars on this review is for our last visit and concerning the staff.

Long story short, they had asome trouble splitting our stay and grooming onto 2 seprate forms of payment and it became an issue for us. Other than that no complaints. Clean place. Lots of nice outdoor surroundings for your pups' walks. Great pet bakery Decent grroming Friendly staff

Took my dog there for a night of boarding. The staff was very friendly and professional. The facility is clean and warm. For standard boarding, dogs are put in cages that open to the outside so they have a space indoor and outdoors. My pup seemed happy when we picked her up. Will likely go here again. Four stars rather than five because it seemed a little pricey. One night, because it was more than 24 hours, cost us $56.