The Snazzy Pet Bed and Biscuit is proud to say that they have been featured in the Portland Press Herald, Journal Tribune and News Center 6! The Snazzy Pet Bed and Biscuit has a reputation for individual care and service. You'll be delighted with the atmosphere, agenda of activities and day spa. Owners Paul and Monique Robitaille, have over eighteen years of combined boarding and grooming experience.
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Reviews (12)
Stephanie Faiella
May 10, 2022
We used Snazzy Pet to board our three pups while on our honeymoon. They were excellent! We got nightly "Pawgress Reports" that included how they were doing and pictures! They got to play outside everyday and were loved and snuggled by the staff as we would at home. Every staff member was so kind and seemed to truly care for our babies as we do. Would recommend to all!
Summer Schoff
May 08, 2022
Hannah Nicholson
Feb 08, 2022
Kara Thompson
Aug 21, 2021
I brought my dogs for 10 days because of an emergency situation. When I picked them up my friend immediately noticed one was limping. She had had an injury in the past but was fully recovered. The next morning she was in a ton of pain and crying. It appeared she blew her knee out again, although I'm Not sure how. I was never told anything happened or she had been limping.
Obviously something happened there. It would have been nice to get a heads up. Not telling someone their pet was hurt is just bad business. Edit: Thank you for the response. A slight limp didn't alarm me at the time. It was what followed in the days after. I know they had fun and you took great care of them, i don't dispute that. I just would have liked a heads up. Thank you
Obviously something happened there. It would have been nice to get a heads up. Not telling someone their pet was hurt is just bad business. Edit: Thank you for the response. A slight limp didn't alarm me at the time. It was what followed in the days after. I know they had fun and you took great care of them, i don't dispute that. I just would have liked a heads up. Thank you
Janet M.
Aug 01, 2021
Alan Lovejoy
Jun 21, 2021
New owners at Snazzy Pet, but they seem to have the same caring attitude towards our furry friends. Pickup and drop-off went smoothly and they were very accommodating when our flight was delayed and we need to change our pickup time. When I pulled up the guests were quiet, only launching into a series of barking greetings when they went back to get our pup. We will have our pup stay with them again in the future.
Daniel Large
May 30, 2021
Lied to my face and unprofessional In preparation for an upcoming trip we were looking for a new place and tried a half day of day care last week. I was excited about a new place with good reviews and Lindsey was initially quick in communication response and accommodating. Drop off and the first part of pick up were uneventful as they checked me out and said the dog had had a good time and made friends with a good 'report card'. However, on the way to the car I noticed blood on the inside and outside of his ear.
With an 8 yo dog we have had out fair share of cuts and scrapes but I did go inside again to ask if anything was witnessed as the ears are very sensitive. The attendant feigned complete ignorance at first and said she had no idea what could have happened. As I talked it over and explained that it must have been from another dog to be both inside and outside the ear (compared to a scratch) she suddenly said that she DID remember that another dog had been too aggressive and had to be sent home.
I was upset that this was not noteworthy in the report and had been so difficult to remember and asked to speak to the manager. When Lindsey did come out, my first time meeting her, she was very dismissive of 'rough play' and scratched the scab off of my dog's ear in examining it. I responded that this was clearly not play if the other dog was sent home.
She continued to minimize my concern of the incident and their communication. I asked for at least the tip on the total bill I had left to be refunded which is still not the case 4 days later. This was the worst experience I have had with somewhat I trusted with my dog. I am incredibly disappointed in their overall approach to communication and care of animals.
With an 8 yo dog we have had out fair share of cuts and scrapes but I did go inside again to ask if anything was witnessed as the ears are very sensitive. The attendant feigned complete ignorance at first and said she had no idea what could have happened. As I talked it over and explained that it must have been from another dog to be both inside and outside the ear (compared to a scratch) she suddenly said that she DID remember that another dog had been too aggressive and had to be sent home.
I was upset that this was not noteworthy in the report and had been so difficult to remember and asked to speak to the manager. When Lindsey did come out, my first time meeting her, she was very dismissive of 'rough play' and scratched the scab off of my dog's ear in examining it. I responded that this was clearly not play if the other dog was sent home.
She continued to minimize my concern of the incident and their communication. I asked for at least the tip on the total bill I had left to be refunded which is still not the case 4 days later. This was the worst experience I have had with somewhat I trusted with my dog. I am incredibly disappointed in their overall approach to communication and care of animals.
Sherri M.
May 19, 2021
Andrea Lee
Mar 15, 2021
I was hesitant to board my 12 year old pug for a few days due to her age and comfort just being at home, but I was really pleased with her stay at Snazzy Pet. I liked that they posted daily pictures so I could see her playing around other dogs, and the report card upon pickup was a cute, appreciated touch. I also felt the boarding cost was very reasonable. Will use Snazzy Pet again.
Deborah Randall
Apr 11, 2020
Diana Locke
Dec 08, 2019
The Snazzy Pet is the only place we board our dogs. Paul and Monique really love the pets that stay there. I can tell by the way my dogs run into the immaculately clean facility. It doesn't look, feel or smell like a boarding facility It looks, feels and smells like a spa retreat. Also, my dogs always leave clean
John O.
Oct 14, 2015
Left my Labradoodle for the weekend while we explored the area, while staying at the Red Apple Campground - based on their strong recommendation. I went a few days earlier to take care of the paperwork and get a feel for the place. Everything went smoothly and the vibe was right. The disappointment was that they don't live up to their marketing and offer grooming on a consistent basis. The place is run by a nice husband and wife at a facility that joins their home and based on their personal schedule they will or won't groom. We missed out.