Hidden Fences By DFW Petsafe

It was our first time at this salon, and we have quite the nervous pup on our hands. The staff was friendly and very patient when it came to getting our pup comfortable. The groomer did a great job and even wrapped up my baby in a cute little bandana at the end!

Definitely had a great first experience. Amanda and the entire staff on hand were extremely knowledgeable, courteous and professional! Our dog Henry is a real handful and they were all so sweet and patient with him. Added bonus.not too expensive compared to other local spots!

This place has really gone downhill. We have been bringing our animals here for years, but since the new ownership took over it's just not the same. Horrible communication, no return calls. Changing membership rules without informing guests. We won't be coming back. I know we aren't the only ones who haven't been happy because the front desk staff has mentioned similar issues with other families.

This establishment, the environment, the employees, they ask questions and listen to the concerns that you have and they cater to them. You can feel the positive energy walking in knowing that your loved family member is in amazingly great hands. My pocket schnauzer is 9 yrs old and blind they cater to making her comfy and not stressed and gave her breaks as needed. Love the entire loving caring facility. Namaste

Picked up a friend's dog from boarding here and he was happy happy. The place was clean, organized, and staff was friendly.

Can't say enough about them.they have legit animal people there. One of the lady's that works there has these 3 random rescue dogs of hers at the dog park in Hurst. After seeing her & her dogs so many times I just naturally told myself "man, that girl knows what she's doing" I walked in to drop off our dog & she's an employee there! Couldn't be more pleased with the service for a week. Won't ever go anywhere else

The staff at PawHootz really care for the dogs. I love their training, playful enrichments and play days. Having grooming onsite is a huge bonus.

Everyone is super friendly and they really do care about your pets. I dropped off my little one for the first time as an "Eval" so she could be evaluated to be sure this would be a good fit for her. I watched those live webcams they provide like a hawk (protective daddy here). The majority of their cameras are for the outside with one on the inside for what looks like the big, indoor play area.

They do need one more camera for the front side pen. I do wish there where cameras in the other indoor areas where my dog was as I could only see her when she was outside. What I did see was attentive team members loving on dogs the entire time! They would put a dog in time out that appeared to be getting too rowdy, and followed up with dogs that appeared to be shy to encourage them to have fun. It was refreshing to see. Even got me thinking about a career change because who wouldn't want to play with dogs all day and get paid? Great place, fair price!

Critical: Reliability Appointment was cancelled last minute due my groomer on the day of set grooming. They have a small staff and had no one else available to groom my dog till another two week out after I already had to wait a month for my initial appointment. Wold not recommend

Our lab loves coming to PawHootz maybe more than she loves us. 100% recommend for daycare.

Bumi had such an amazing time at PawHootz! According to his report, he had so much fun and made some new friends! As soon as we got in the car, he fell fast asleep! This just proves that PawHootz provides a ton of fun with their learning activities and group play! I will definitely be bringing Bumi back for doggie day camp!

Took my dog here a couple years ago and she was forgotten outside and had a heatstroke which led to years of health complications and epilepsy. My parents took their current dog here this past weekend because their other boarding place was full. They picked up their dog today with a red lip and red irritated butthole. These people are completely incompetent and I DO NOT recommend leaving your pets with them even for a moment.

Arizona is awesome! When she moved to Pawhootz, we followed her! Our Oliver loves her and she does a great job keeping him handsome!

Reddington had his first visit yesterday. I was very happy with all the people working there. Everyone was positive and made him feel welcome. I especially loved his report card I received with the details of his day and what he needs to feel better about his visits. We look forward to coming back soon!

I took my rescue pup here to board for 4 nights. He has some anxiety so I was worried about how he might behave. When I picked him up, the staff reported he did great and was very sweet. They genuinely seemed to love him and he was very happy. I will be taking him back.

My small dogs (pug mixes) are always well taken care of and are calm and happy when picked up. the staff are professional and very caring of my furbabies.

The people were awesome. We dropped our grandpuppy off to await his trip to Italy. They were very professional, and eased our fears about his trip. My grandaughter will be waiting for him at the end of his journey. Thank you Ladies!

Best place to have our dog, Ringo, pampered. As soon as we drive in to their parking lot, Ringo gets so excited. When he gets home he is so full of energy and very playful. Everyone is so friendly and very professional.

Terrible dog daycare, do not trust this place with your pets - they broke my puppy's leg! I took my Great Dane here for his first ever day of "dog daycare" when he was 4 months old. About half way through the day I received a call from a vet I'd never heard of who told me they had him, he was seriously injured, and they needed consent to treat him (all while I could hear him crying in pain in the background).

It turned out his rear right leg was broken in 3 places, the vet called this type of break a spiral fracture and said it could only have been caused by significant weight being placed on the side of his leg and him twisting to attempt to get away from it. This pathetic excuse of a dog care facility didn't even have the courtesy to call me to let me know anything happened and that my dog was taken to a vet for treatment, they let me be blindsided by a vet who was under the impression I was aware of the situation.

They also refused to pay for the stainless steel plate and 7 screws that had to be put in my 4 month old puppy's leg and they refused to even tell me WHAT HAPPENED. Their story alternated from "he was running alone, tripped and when he got up he was limping" to "he was playing with a larger dog who fell on him while running." I had to hire a lawyer and file a lawsuit to get these people to pay me back for my dogs surgery. Also, when you drop your dog off they claim they have cameras and watch what goes on, but when my lawyer requested the footage suddenly the cameras "don't actually work". These people do not care about you or your precious pets. Please don't make the same mistake I did.

Great team takes great care of their furry guests. Super fun to watch my dog get excited when we tell him we're going. He lives them!

One of my dogs got banned from another daycare for being aggressive. I've never seen my dog be aggressive. My trainers have never seen her aggressive. I had them send over videos of her attacks and my trainer and the trainer on staff at PawHootz agreed that they were setting my dog up for failure by failing to institute certain things that PawHootz does.

We made the switch and my girls love being there and there have been zero Issues and zero Aggression. I love Wendi behind the desk, she is a doll and a pleasure to speak with. Grooming was awesome. My husky looked so good after her brush out. I have zero complaints. My dogs have found their new home and we won't be leaving anytime soon.

We sent our Boston here for training as a puppy without issues, so when we needed boarding, I didn't hesitate. We were leaving the country for a few days so I booked him here. I make his food, so I pre-baggied each serving (2 bags per day) & brought it with him at check-in. At the end of our vacation, our flight home was cancelled & we were forced to stay in Mexico another day.

I called to extend my dog's stay & the receptionist said "no problem!" I explained that I had only packed enough food for the originally planned days & she said they would supplement him for the extra day, perfect! EXCEPT, when my husband picked him up, he was given a baggy of our homemade food back. We should have been short 2 baggies as he is fed twice a day, so they just didn't feed my dog? Also, my pup who NEVER barks, came home constantly barking & he almost had no voice left.

My fear is that they didn't feed him, & that they left him kenneled & barking instead of putting him in daycare as arranged. It breaks my heart for him to have thought we abandoned him there. Needless to say, we will NOT be returning.

I cannot put into words how angry and heartbroken I am today. My adorable, sweet 9 year old Shyney shoes is so pending the night in the pound. After the self proclaimed manager lied to me on the phone. I was in a hurry to get to work today. This would have been the third doggy daycare visit this week. So I explained that Shayne was having anxiety and I didn't want him to stay home( as he's being chewing things, out of character).

They informed me that they aren't doing daycare today but have boarding available. I was quoted a price and heard that way. I wanted him to be safe and play until I was off Monday or Tuesday. So I could arrange a better situation forhim. Long story short when I arrived they informed me that I needed to pay for an entire week of boarding. "Because they've had people not pick up there pets".

I was ruining late for work already so I had to tie my baby up under the shade trees. He is now in doggy jail instead our safe in doggy daycare. I hate all of you so much it hurts.

Alright so far. Started taking our new pup here to be able to get to socialize with other animals besides our others that live with us; and so he won't be bored and tear up the house while we're at work. Left him there until around 5:30 on his first visit. When we picked him up he was scared and locked in a cage. Not exactly what I expected to see when picking him up his 1st day.

I wanted to see him playing and enjoying himself. It just makes me wonder how long he had been locked in a cage. I could do that for free at home if that's what I wanted.

Would not recommend coming here.the management is clearly racist and when i took my dog there for his appointment the old lady with a cane that works there was being disrespectful to her receptionist and it made me feel extremely uncomfortable. I felt so sorry for the poor girl. This place needs to treat their employees and customers better. They gave my dog my wrong medication too!

Our dog Loves it! I am very picky and this is the only place I will leave my fur baby. Wonderful staff. All the dogs I've seen being dropped off are very happy to be there.

Cat BOarding Review! It's not easy choosing a place to board your cat when leaving town. The options come down to - which cage do you want to put your cat in. Due to safety concerns I elect to board my cat instead of leaving him at home. I had a cat pass away due to a blocked urinary tract once (I didn't board him) which is why I choose a boarding facility.

The staff here is very nice. I wouldn't say their boarding facilities are superior to any other cat boarding facility but the fact that they have a vet in their building and have convenient pick up hours keeps me coming back. I highly recommend this facility. My suggestion to management: I would suggest they build a play room to let the cats out of the cages at least once a day, if this is in place it should be communicated to the customer and advertised on the website.

Animal America provided great services to our 2 dogs: Butters and Trixie. We boarded them for a week, and I was very satisfied. They received walks, play time and cuddling time! Services are not cheap and add-ons can increase price substantially. They were upfront and will discuss in details what they will do for your dog. This is the second year that my dogs stayed with them during my summer vacation. The space is clean and FULLY staffed. I hate being away from my dogs but I know that I can count on Animal America when I need.

We love Animal America and so does our dog Shelbi! She gets great care and she is fresh and clean when we come back from a trip! And she is usually tired too! The staff is great and so are the facitilies.

So, you have to wonder when you see all 5 star reviews and only 1 or 2 bad reviews. We have been going to Animal America for over 15 years and are now on our third generation of animals having stayed there. You know the dogs are happy when they go nuts pulling into the driveway and occasionally turn the other way and head back to the kennel when you come to pick them up. (No, I am not such a monster that they would rather be at the kennel!) Their old kennel was good.

Their new kennel is a poodle palace (and goldendoodle too). People are friendly. Dogs are happy and healthy when we pick them up. As regards the staff - dog people are nuts. I'm talking about the owners like me - not the staff. So if you are dealing with nuts, high strung dogs, phones, etc yeah maybe things aren't always like the Ritz Carlton front desk.

We still go back two or three times a year and trust them with our four legged family members. Six different dogs over 15 years and three dog generations can't be wrong!

We love it at Animal America. We've taken our black lab since she was 3 months old and she adores the staff and loves to play. Great way to socialize your dog. We've done training and grooming as well which have both been great.

Horrible. Took my two dogs here for boarding and both returned to me absolutely INFESTED with fleas and ticks. Gross!

We have wonderful experiences with Animal America. We have used their trainer for our dogs while being kenneled. One of our dog frequently attends day camp. He loves interacting with the workers.

Have frequently used them for daycare and overnight stays since we rescued our Cairn Terrier 3 years ago. They're wonderful with dogs. Great large indoor play area for any weather. Dogs separated by size. Re staff rude on the phone, they can get overwhelmed when so many things are going on--dogs coming in, going out, phones ringing. Maybe only 1person at desk. Main thing, they're great with my dog-she can't wait to go in there. And, i never worry. That means everything to me.

We just moved to the area and started using Animal America. Our dog LOVES it! He's a Great Dane/Labix and needs a lot of room to run. He gets it at Animal America. Also, it was super cute: when we picked him up after his first day, they sent him home with a report card noting how well he played with others. This place is great for doggie daycare!