Cat Connection

Went to get my cat's nails clipped. I was in and out in about 10 minutes. I also received great advice on helping with my cat's hyper tendencies. We'll definitely be back.

Took my 18 year old cat, Sterling, in to be groomed for the first time ever. The Cat Connection were mindful of her age and treated her with care and dignity. My cat doesn't liked her belly to be brushed, and the groomer was able to shave her belly with no issues. She came home soft and happy and did not seem to be overly stressed! Thank you team for taking care of my baby!

I've had two good experiences getting my cat groomed here - the end result was fantastic. On the other hand, I had a particularly negative experience with a cashier recently. While dropping off my cat, I made sure to update our contact number from my wife's (who was on vacation) to my own. As the day progressed, I received no call from Cat Connection.

I received a message from my wife around 4:45 PM that our cat was ready. Confused, I left immediately. A few minutes later, right as I am in the parking lot in front of Cat Connection, I received a call in a very accusatory and sardonic tone of voice claiming "all kinds of numbers had been called" and "if I don't get there immediately I'm going to have to pay for boarding." Frustrated, I open my call log to reveal not a single call during the day.

When I walked in the store, no one was at the front. A few minutes later, a woman rushes into the room, makes no eye contact, and is muttering under her breath that "she will be with you shortly." After storming out, I waited with my arms crossed for a few minutes. That woman stormed back in, still muttering, and left again. Eventually, the boarder came in from the other room and was very sweet, and took care of the situation promptly.

I left a gratuity for the groomer and requested a card to call the manager back. Today, I left a message and received a prompt response from Erin. Right off the bat, she opened by calling my arrival the previous day a "performance, " setting an awkward tone for the rest of the conversation. After discussing the events, she doubled down on the cashier's behavior and repeated again that "it was all on video" (great, and?) This really left a bad taste in my mouth, so my wife and I will be utilizing the services of other groomers in the future. (Later on, my wife indicated she had received a call at 2:45 PM, so another call had indeed been made. On the other hand, "Erin" confirmed that my wife's number had been crossed out in the registration paper that was done in the morning.)

Our long haired cat, Glennifur loves her spa appointments at the Cat Connection. They are great groomers and do very well cleaning her up for us monthly. Quick and easy. Never had a problem. Just make sure you're up to date on your cats shots

Always takes great care in grooming my cats. Be sure to book in advance as they are very popular. They also have plenty of toys, cat furniture and food that your pet will enjoy

My cat had bad matting throughout his coat and Cat Connection was able to get them all out while taking time and giving him breaks. They were very patient and communicated well throughout the process. I was afraid he'd come home traumatized, but instead, he came home happy, soft, comfortable, and smelling fresh. I highly recommend Cat Connection.

We boarded our floof Lil T for the holidays since we haven't tested his tolerance to road trips. He got lonely for a couple of days but the team at CC took great care of him, giving us updates on his status. They even syringe-fed him when he refused to eat. They also groomed him before pickup so he smelled like he was going on a date LOL. They must have given him lots of cuddles since he's become a new cat, talking and purring more than usual. Thank you, Justin and CC team!

This past week was my first time boarding my cat anywhere, and I was nervous but confident that she was in good hands at Cat Connection. Everyone I interacted with was very kind and assured me that they would take good care of my cat. I called once during her stay to check on her and they took the time to let me know how she was adjusting. I picked my kitty up today and it was a very easy and positive experience. I would recommend Cat Connection to anyone in the area who needs to board their cat! They also have grooming services and lots of nice things to buy in the front.

I've taken my kitties here several times over the years for boarding and grooming, and they always do a fantastic job. I read the reviews carefully before I brought my cats here for the first time, and because of the stellar reviews, I chose Cat Connection. They were able to give my big kitty a lion cut, and he looked very stylish. If you're looking for a place that cares for cats and treats them like royalty and family members, this is the place.

I rarely write reviews, but first time customer at Cat connection and this is gonna be the 200th review for them. I loved the experience. Initially I was scared for my 10 month old cat's first haircut. I must say Justin is the best groomer I could have ever wished for. Very nice lion cut. My cat looks great. Justin did cut as per my preference and he did his best. Friendly place. They have a in house cat as well Snowflake to pet/play with. Highly recommended!