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We're situated in downtown Freeport, Maine. We carry only the best quality products; with you and your pets well being in mind. Our gift range is 2nd to none. Pet Pantry. of Freeport, Maine is in no way associated with the national franchise Pet Pantry International. We are a family run retail store in Freeport, Maine. All prices are subject to change without prior notice.
Reviews (19)
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John Lourens
May 18, 2022
They have many homemade products here and nice people in general. Some of the prices listed on things such as litter are a little high. However this is understandable seeing how it's a local business and do not buy enough product in bulk to give cheaper prices from places such as petsmart or petco. If you are looking for something specific this is the place to go.

If you are looking for pet toys then look no further they have a huge selection of toys to pick from even bigger then other pet chain stores. The staff was incredibly friendly. Then there's the design of the store It has 3 levels! I was very impressed by the sheer quantity of everything they have. Always go out and support you local business if you can even if it means paying a little extra it goes a long way for the community!
Mandi Craig
Apr 30, 2022
They literally have everything you could need for treats, toys, collars and leashes.
PawPawPascal
Jan 25, 2022
Very friendly and knowledgeable, they have all toys and treats as well as a good amount of medical items (ear wash, cones, bandages, etc.).
Tori Laughlin
Jan 07, 2022
They were amazing super friendly and nice we plan on going back!
Bruce Kulgowski
Dec 28, 2021
Very nice and helpful staff! Lost our dog's tag, they found it and called us, sending it to us. Thank You
Katrina K.
Aug 07, 2021
Great selection of homemade treats! I stopped here after a vet visit with my dog to get her something special. I was happy with the variety and plan to return for birthday treats.
Mary
Jul 30, 2021
Great selection, handmade gifts, dog friendly, great food and treats selections not found in box stores, helpful knowledgeable staff, if I lived in the area would be my go to for my regular pet needs, .
Robin S.
Nov 27, 2020
This place is incredible! Anything you can dream up: they HAVE it! In fact, they probably have several different varieties of whatever you're looking for. Stop by when you have time to peruse their 3 floors of extensive inventory. You'll find things you didn't know you needed until --- there it is! They take care of locals and delight the tourists. The owner, Chris, is generous with advice and solutions for whatever pet needs you are tackling.
Leslie D.
Aug 10, 2020
I love Pet Pantry! They are very friendly, helpful and offer a discount to locals. They'll even deliver if you ask and they offer a huge selection and if they don't have it, they'll order it.
Megs Wellnessboutique
Apr 05, 2020
I just love this store. It's small, but packed with a lot of stuff! Amanda is very knowledgeable and is always able to help when needed. They have a great selection of dog snacks, toys, leashes, and any amenity. Super friendly, great products, and a perfect place to buy a gift.
Ashley B.
Mar 01, 2020
I stopped into this pet store for the first time after driving by many times. I just got a new puppy and wasn't happy with the harness that the shelter gave me. It constantly would come loose and I couldn't figure out how to tighten it for the life of me. I went in and was assisted by two very nice younger women. One of them helped me fit my pup but when I asked if the harness was too loose (because it was already shifting on his body), I was told no that it would give him room to grow into it.

It's been sliding all over since and that was my main concern with the other harness. I have tightened it all the way from what I can tell and it is still too loose. I honestly think he needed a size smaller. My other concern was that when fitting him (he's still a puppy mind you), I was asked that he stop biting the reps sweater "because it is from Japan". believe me, I have been trying to curb his chewing.

He's a puppy still and we were trying to put a harness on him that he didn't want to wear. If a sweater is that precious to you, you probably shouldn't wear it to work at a pet store. Overall, my experience was mildly pleasant and I do continue to stop in from time to time because the amount of cute treats will draw me back but I wasn't thrilled that my concern of coming in for a loose harness left me spending more money on another ill-fitted loose harness. Update: I just lowered the review a star because my puppy got out of his harness while I was walking him on his leash.
Karen C.
Sep 04, 2019
Always friendly, willing to do special orders. Help whenever asked, carry good quality merchandise. Pet friendly which is the best part
Ellen P.
May 19, 2019
I've shopped here for several years. I've found the people to be approachable and helpful. The adorable little pet treats in the front counter are always tempting, but since my dog would eat a shoelace, I don't think her tastes are refined enough for frosted dog cookies with sprinkles.
Don L.
Aug 05, 2018
They were going to put in an order for us and after waiting over a week we found out the items won't available but The Pet Pantry never called us to let us know. They were very rude and disrespectful to us as customers when we tried to find out why we were never notified. Won't be going back.
David E.
May 05, 2018
This is my local go-to store for pet needs. The gentleman who owns the store is incredibly helpful and they are willing to order in any pet food items they don't already stock. We have been shopping there for over a year, since we moved to the area.
Litsi E.
Mar 18, 2018
I have visite Pet Pantry several times because of the convenience of being close to where I live. They offer a wide variety of pet foods and have a diversity in dog and cat accessories. Needless to say, the store offers a discount if you live in town or your pet is a rescue! Go Rescue! My favorite are all the cookies they have for dogs, they look so good I could try them! Yes, they are prepared with human food grade!
Honey B.
Dec 05, 2016
This place used to be friendly and knowledgeable about dog and cat items. However, on a recent trip to their store I found the staff to be rude and not very helpful when asking for advice on specific products. They obviously love pets but dislike humans as everyone we interacted with there was rude and arrogant. Oh and they especially dislike kids! NOT KID FRIENDLY AT ALL!

They made my 4 year old cry for knocking over a metal sign by accident. It was also dirty and the upstairs lizard/iguana cage was nasty when you looked at all the "crap" gathered underneath it. Pretty unsanitary from the looks of it but then again, I am no microbiologist. Has anyone seen the office space in the upstairs of this place? If so, then the looks of that office is a great representation of how I feel this store is managed! Wish I had a pic to capture this! I wish these people well but remember friendliness goes a long way in retail!
Liz B.
Sep 25, 2015
I thought this place was adorable when I walked in over Labor Day Weekend. I like supporting local businesses and I needed some dog food to take on a camping trip. After I got back home to MA, I realized a week later that the dog food had expired in March of 2014. I called up to ask for a refund and was told I couldn't get one unless I could physically bring it back to the store.

When I realized the food expired I threw it out, plus I live far away. I was disappointed there was nothing else that could be done and felt this could have been handled better.
R. S.
May 28, 2015
Old fashioned customer service. If they don't have something in stock they'll bend over backwards to make the customer happy. Very knowledgeable about their products.