The care team at The Cat Doctor wants to make your cat's experience here as stress-free/easier on your cat and you as possible. To help your cat we have the "Happy Cat Kit" available for our patients. Ask a friendly receptionist about a kit for your kitty today. In addition, we have the Feliway Optimum Diffusers throughout our hospital, we elevate and cover carriers while waiting to see the Doctor, and our no dogs policy. For you we have our quiet waiting room down the hall with refreshments. To keep everyone safe, we are seeing our patients by curbside appointments.
Services
As with any business, employees come and go and we are always looking for qualified individuals to join our team. From time to time, we hire receptionists and veterinary assistants with 1 or 2 years experience and those who have obtained advanced training to become a Registered Veterinary Technician (RVT).
Reviews (27)
Tina Etner
Jun 27, 2022
Diane Glenn
Mar 19, 2022
J. J.
Mar 17, 2022
It is increasingly frustrating to continue to support the Cat Doctor. I spent a significant amount of money for various tests for 2 cats recently and the doctors who was oversaw the exama and recommended testing are only there on specific days or sometimes just specific weeks; therefore when results are returned its you wait or a different doctor calls and get the " i dont know as i didn't exam the cat" The frustration to get a callback from examining Vet and confirmation of next step prescription determination has been an ordeal.
This now has a feel of a generic clinic with rotating vets. I think they are mainly part time contract doctors. The front office personnel that i have encountered are forgetful, do not accurately take the meassage and you are burdened with no only the stress of a cat who needs medical attention but constant follow up for information or status. Now a very impersonal and anxious experience which is sad to say but potential new clients need to know. Organization/communication is chaotic and worrisome.
This now has a feel of a generic clinic with rotating vets. I think they are mainly part time contract doctors. The front office personnel that i have encountered are forgetful, do not accurately take the meassage and you are burdened with no only the stress of a cat who needs medical attention but constant follow up for information or status. Now a very impersonal and anxious experience which is sad to say but potential new clients need to know. Organization/communication is chaotic and worrisome.
Feb 22, 2022
Ronald H.
Feb 04, 2022
If you entrust your precious cat welfare to this vet you were doing a serious injustice to beloved animal. This place is not the same place as when Dr Tracy ran it. I trusted this place with the welfare of one of my most beloved friends had him checked out in November to see if he was in good shape, they told me everything was fine, now he's gone died from lymphoma and the fraud of a veterinary is to blame there are so many layers to my story that I can't lay it all down here, but if you want to know the whole story you can send me a request for it and why you should never trust this vet with your beloved animal.
My email is ronaldh805@yahoo.com. before you put your animals at Jeopardy please reach out to me and I will send you the whole story on how this miserable excuse for a veterinary let my animal perish.
My email is ronaldh805@yahoo.com. before you put your animals at Jeopardy please reach out to me and I will send you the whole story on how this miserable excuse for a veterinary let my animal perish.
Giselle R.
Jan 07, 2022
Annie S.
Sep 19, 2021
Dee Schiller
Aug 19, 2021
Lori B.
Jul 20, 2021
Paiste C.
Mar 29, 2021
We've been using/seeing The Cat Doctor & Friends since Doctor Tracy opened on Lyons Avenue and without doubt they truly are the best place for your kitty. We've seen Dr. Tracy exclusively until she sadly passed away, now it's Dr. Megan to the rescue, Dusty says she's is wonderful! Thanks so much guys! If your a cat lover and you want nothing but the best care for your kitty, there is nowhere within hundreds of miles where your little friend will receive better care.
Jeffrey K.
Feb 23, 2021
Diana M.
Jan 05, 2021
When I first got my sweet Miranda Dr. Vanessa and Dr. Tracey took care of her. The practice was great and I was sad to hear of Dr. Tracey's passing a while back. I still kept going back until last year. They're not attentive, they don't listen to the pet owner and they are unorganized. I know my cat and her disposition and behavior and I was completely dismissed when I took her in for a visit.
I wasn't pleased with what I was told. First I was told she has cancer but they'd send xrays out for a second but "don't get your hopes up". Turns out it was asthma. Still not her usual self so I took her to another vet. Thank goodness I did! There was a serious illness in her chart that was missed and wrong diagnoses and course of treatment. Hopefully my kitty improves and I would NEVER take her back here or recommend this practice to anyone. Found Dr. Vanessa and couldn't be happier. I'm listened to and Miranda is cared for properly!
I wasn't pleased with what I was told. First I was told she has cancer but they'd send xrays out for a second but "don't get your hopes up". Turns out it was asthma. Still not her usual self so I took her to another vet. Thank goodness I did! There was a serious illness in her chart that was missed and wrong diagnoses and course of treatment. Hopefully my kitty improves and I would NEVER take her back here or recommend this practice to anyone. Found Dr. Vanessa and couldn't be happier. I'm listened to and Miranda is cared for properly!
Jenn M.
Dec 15, 2020
Dr. Megan is the best. It was worth every penny to know that we were getting great veterinary care! When my kitty's issues (a bladder tumor) went beyond the clinic's scope, Dr. Megan recommended an amazing specialist and communicated everything with her. If it weren't The Cat Doctor, I think we would've had to put our cat down 5 months sooner. Instead, we kept him comfortable and enjoyed extra snuggles!
Raul Castro
Nov 29, 2020
Carmelo F.
Nov 17, 2020
Not happy with this office. We were recommended by TAGs. We went there and our cat was not doing great. Long story short, they did not figure out what was wrong and wanted us to go back multiple times. Each time they were scheduling us with a different Vet, each time they wanted us to pay more money. We spent a ton of money and never figures out what was wrong with our cat.
Wendy C.
Oct 28, 2020
The Cat Doctor & Friends is really the best place for your feline. My cat used to see Dr. Tracy until she sadly passed away, but Dr. Megan is wonderful. She is very thorough with her exam and great at explaining anything she may find. Times are so hard right now with COVID, and I am happy that they are seeing patients and taking time on the phone to explain how the exam went.
It was discovered that my cat has a heart murmur and she provided all options and pricings so I could make an educated decision on how I need to move forward. Again, the Cat Doctor is the only place for your cat!
It was discovered that my cat has a heart murmur and she provided all options and pricings so I could make an educated decision on how I need to move forward. Again, the Cat Doctor is the only place for your cat!
Lisa B.
Oct 08, 2020
I recently had a very sick cat and was nervous to bring her to the vet as I would not be able to go in with her. I was given a same day early appointment and was given instructions how to drop her off and what to do. I waited in the car while the doctor examined her. The doctor then called me and spent plenty of time on the phone explaining the tests she wanted to do and asked if I could leave her for a few hours.
I went home, they ran the tests and gave her some medicine and observed her and then called me again with full details and information. I brought my cat home and she was doing much better. The next day the vet called to check on my girl and see how she was doing. I am very pleased with how the Cat Doctor is handling COVID. I feel that I received the same quality care I have always received and I know my girl was in good hands. She is back to her old self and I am thrilled. I highly recommend this business for all you cat's veterinary needs.
I went home, they ran the tests and gave her some medicine and observed her and then called me again with full details and information. I brought my cat home and she was doing much better. The next day the vet called to check on my girl and see how she was doing. I am very pleased with how the Cat Doctor is handling COVID. I feel that I received the same quality care I have always received and I know my girl was in good hands. She is back to her old self and I am thrilled. I highly recommend this business for all you cat's veterinary needs.
Random C.
Jul 20, 2020
Jane F.
Jul 11, 2020
This place is UNORGANIZED and UNPROFESSIONAL, and has BAD CUSTOMER SERVICE. I made an appointment more than a week ahead and confirmed my appointment 2 days prior to my appointment. I came in and the 2 women in the office were on the phone for awhile. Once they got off the phone, I checked in and they had no appointment listed for me, they cut me off mid sentence to answer the phone and REMAINED on the phone while there was an in-person customer!
Throughout our brief conversation, the surly woman cut me off while I was explaining what the issue was with my cat. I had high hopes for this place, but I will be going to Little Paws Dog and Cat Hospital located at 18560 Via Princessa Ste #130 Canyon Country, CA 91387, instead. They have excellent customer service and their staff seems to enjoy their job. AGAIN, DO NOT BRING YOUR CAT HERE.
The staff and overall organization needs work. After my encounter with them today, i did not trust them with my cat and I decided to leave. Pro: the office has a cat walking around the office that is super friendly. I adore every cat I meet and it was a pleasure meeting this office kitty.
Throughout our brief conversation, the surly woman cut me off while I was explaining what the issue was with my cat. I had high hopes for this place, but I will be going to Little Paws Dog and Cat Hospital located at 18560 Via Princessa Ste #130 Canyon Country, CA 91387, instead. They have excellent customer service and their staff seems to enjoy their job. AGAIN, DO NOT BRING YOUR CAT HERE.
The staff and overall organization needs work. After my encounter with them today, i did not trust them with my cat and I decided to leave. Pro: the office has a cat walking around the office that is super friendly. I adore every cat I meet and it was a pleasure meeting this office kitty.
Angiie F.
Jun 13, 2020
I'm reading the reviews and a few are not good. i just wanted to say my experience was actually great! the staff was amazing! everyone was so full of energy! my cat is a very scared cat but they did so good with him. they called me before doing anything let me know how much ahead of time. also due to the covid we had to wait out front and leave our cat on the bench. they came out to get my cat within a minute. over al my experience was great. and i see that some people didn't like the prices? yes you can get they neutered for free at a pop up pet i but i wanted to make sure he was taken care of! a lot of those pop up places would rather work on dogs a lot of people do not like cats. you pay for what you get and you pay to make sure your cat is in good hands p.s i have 2 cats and brought both of them here if you cant afford it then do not get animals. i payed for my cat to be treated great! and so should you.
Dave D.
May 21, 2020
Waned to share a couple of comments about a recent call to the Cat Doctor on Newhall Ave / San Fernando Road. My daughter needed to get her male cat neutered. Having used the Cat Doctor years ago, I called and asked about the cost of their procedure. When the person answering the phone quoted me a price, I almost fell off my chair. The worst part was that she tried to "sell" me every procedure / service at the clinic. Seriously?
The cost of Veterinary services seems have absolutely skyrocketed in the last 10 years. The Cat Doctor is not like in the Dr. McFarland days. Not sure I understand why. Not completely. Anyway, those particular services are now available at places like Tags here in the SCV. Not a commercial. Just a much lower cost alternative. 2 other local vets have commented on the Business Manager's follow up. Both Say Your Response is Nonsense!
The cost of Veterinary services seems have absolutely skyrocketed in the last 10 years. The Cat Doctor is not like in the Dr. McFarland days. Not sure I understand why. Not completely. Anyway, those particular services are now available at places like Tags here in the SCV. Not a commercial. Just a much lower cost alternative. 2 other local vets have commented on the Business Manager's follow up. Both Say Your Response is Nonsense!
Trudy Callahan
May 04, 2020
Henry
Mar 09, 2020
Angelic.is the best way I can describe the staff and veterinarian care that my cat and I have received here over the past few years. I have been taking my little kitty here since the first day I got her and every time the staff show a geniune love for all animals and humans. They understand that sometimes unexpected surgeries or boarding can be a financial burden and will work with you to make sure that your pet is ultimately taken care of.
The front desk staff always have a smile on their face and even offering up a hug, when they can tell you need it most. They really make you and your pet feel like a part of their family when you visit. They are hands down the best veterinary office in Santa Clarita! I can't say thank you enough to the staff of the Cat Doctor and Friends.
The front desk staff always have a smile on their face and even offering up a hug, when they can tell you need it most. They really make you and your pet feel like a part of their family when you visit. They are hands down the best veterinary office in Santa Clarita! I can't say thank you enough to the staff of the Cat Doctor and Friends.
Paul S.
Dec 04, 2019
Amazing doctors and staff! Dr. Megan and the staff clearly all love cats. We were reluctant to take our beloved cat to a doctor in fear it would be ridiculously expensive and that the doctor would simply want to put her down. Dr. Megan was gentle throughout the exam and afterwards was logical that given our cat's age (17), we should just deal with simple to handle quality of life issues to give her the best time she has left.
She added that our cat "has a lot of life in her" which doesn't seem like much but it was. In the end, we did some blood tests and found that our cat had thyroid issues. With a pill and a cream, she's already so much better. Costs were very reasonable and they were upfront when I asked. I am sure that all the doctors there are great. Highly recommend!
She added that our cat "has a lot of life in her" which doesn't seem like much but it was. In the end, we did some blood tests and found that our cat had thyroid issues. With a pill and a cream, she's already so much better. Costs were very reasonable and they were upfront when I asked. I am sure that all the doctors there are great. Highly recommend!
Kendra M.
Oct 02, 2019
Update: Dr Megan successfully achieved remission status in Salem's diabetes! Her care and dedication is unprecedented in my experience. I am so thankful for her and her expertise. Words can't express what a great doctor she truly is! He is a new cat because of Dr. Megan! She saved my baby! If you aren't taking your cat to her, you should. Heck, I wish she saw dogs and people so I and my whole family could go to her!
Meredith Marcus
Dec 15, 2018
They are amazing. The ONLY vet I will take my 1 1/2 yr old cats since they were little bitty sick shelter fur babies while trying to find a decent place when 3 others were awful to them. And the only one I know of around here that actually takes temp by ear! Only cats here and always a sweet one up for adoption BTW!
Kristine A.
Nov 24, 2017
Boots, my 12 year old baby had been diagnosed with bronchitis by another vet office and was on medication and due for a follow up. I was referred by many coworkers with cats to see The Cat Doctor & Friends. I do not regret it at all! Dr. Melissa was a rockstar and Boots loves her. He received a ton of love from the ladies and a gentleman who helped us get Boots on the mend.
Thank you to Joy our vet tech and Dr. Melissa for getting down to the true diagnoses of Congestive Heart Failure. The entire visit I felt so at ease knowing that my baby boy was in good hands because Dr. Melissa was knowledgeable. As my boyfriend and I entered the reception area so many cat mamas and papas raves about how they had been with these "cat doctors" for 20+ years. I've been to many vets here in SCV and I won't be taking my cat anywhere else.
Thank you to Joy our vet tech and Dr. Melissa for getting down to the true diagnoses of Congestive Heart Failure. The entire visit I felt so at ease knowing that my baby boy was in good hands because Dr. Melissa was knowledgeable. As my boyfriend and I entered the reception area so many cat mamas and papas raves about how they had been with these "cat doctors" for 20+ years. I've been to many vets here in SCV and I won't be taking my cat anywhere else.