VIP Pet Services

Cindy was amazing! My Roscoe did not only learned but I was trained on how to work with Roscoe. He has been amazing and I am happy to to work along with Roscoe. Keep in mind that dog training is not only an effort for your dog but also yourself!

VIP has become part of our family. They love our dogs as we do. Customer service ( pups, too) come first. We are so very grateful for the training, walks and pack hikes provided by Cyndi and Vinny! Ps - this was today, 8/16!

My husband and I are huge dog lovers and currently have 4 dog children. Cyndi Picano with VIP Pet Services has worked with three of them. We first reached out to Cyndi four years ago for help with our recently-adopted lab-mix Fitzy. He had been in shelters and rescues almost his entire life and demonstrated fearful aggression to my husband and other dogs and humans he encountered. Cyndi met with us to assess the situation, and we scheduled weekly visits for her to work with Fitzy.

Always patient and calm, Cyndi worked wonders with Fitzy and with my husband and me. She showed us techniques to calm Fitzy and alleviate his stress. A year later, we adopted a cattle dog, Stasi. We soon learned that she's very territorial and a herder by nature who's prone to nip our other dogs and guests in our home. Again, Cyndi worked her magic.

While Fitzy and Stasi were new to our family, Cyndi pointed out that the behavior of our beloved senior Jack Russell, Jastrow, whom we have spoiled for years, could use a little tweaking just to remind him that he doesn't run the household. While Jastrow still thinks he's in charge, we were able to curb some of his naughty behavior with Cyndi's help. We highly recommend Cyndi - not only is she the best at what she does, she's also a lovely person. My dogs love her, and we enjoy working with her.

Cyndi and her husband are a great example of a solid small, local business you want to work with. She is great with dogs snd knows her stuff, their communication and flexibility is great as well. She helped us with in home dog training when our Golden was a puppy for sessions 1/week for quite a few weeks, and then COVID happened. We continued with the lessons while we couldn't meet any longer, and then reached back out almost a year later when things improved a bit in 2021 and Cyndi came back over and we picked right back up. We'd highly recommend VIP to anyone that needs dog training. Great to work with!

Cyndi was fabulous helping us get a new puppy trained to fit into our household. She was very professional and helped our new puppy acclimate quickly. We hope to get her into the group walks soon!

Cindy and Vinny are both awesome. Thank you so much for your help with Bailey and Bronco.

Amazing trainer! Vip is working with a very reactive adult lab mix I rescued. She was returned to the shelter multiple times and was in danger of being put down. She would go crazy around other dogs, but she is actually making major progress now, which will be life-saving for her. I never realized just how much professional training differs from the DIY route, so glad I found VIP!

Vinny was very nice and reliable. We have a rescue that has some people fear although she plays great with dogs. I didn't get the feeling this business could handle dogs that are outside really normal and easy. We have since found a doggy daycare that absolutely loves our dog and actually uses her as a temperament testing dog when new trial dogs come to the facility.

Unfortunately VIP pet services said she had toy aggression and they had difficulties with her in playgroup, but when I talk to a trainer about it some of their methodology was not the best for having dogs get along with each other. That was disappointing. Also without notice they had a girl come pick her up one day that was strange to us and the girl was clearly unfamiliar with dogs that had a little people fear.

I guess she didn't get the message that you don't walk right up to my dog and reach for her head. Or any dog actually. I really wanted to use this business but it was just not a good fit for us. My advice is if you have a rescue or a dog that has any kind of temperament other than very adaptable and tolerant you go with someone a little more experienced.

Like a second family to my pets. So professional but so loving with my "babies". The training my dog received from Cindi has made a real difference for our family. We can take him around other dogs with confidence. I was amazed at how quickly VIPPets had him trained and how the things I learned have helped me in other areas with both my dogs. I am also so happy I started the regular walk service. Peggy is so good with them and they are so relaxed and calm now. Life gets busy but by having the walking service I always know VIPPets is going to be there to give the dogs their exercise.

I recently moved to Huntersville and so had to find a new sitter for my American Bulldog. It was somewhat of a last minute trip however Cindy and Vinny were incredibly accomadating and helpful. All the scheduling for services is completed online; Cindy walked me through this process with ease. We scheduled our consultation visit with Vinny and Sean the following day.

I completed as much of my pups profile on line as I could and Vinny brought the form so we could finish what I missed. They were incredibly thorough; practicing placing the collar on CJ and even doing a "dry run" the next day before we left to ensure that CJ was comfortable. I texted almost everyday for updates and they were more than willing to accomadate.

The brought the mail in, turned lights on and off as well as brought our recycling to the road side. When we got home we had handwritten notes from both Vinny and Sean detailing CJs care and reassuring us that the week was uneventful. We signed up for the white glove service with 3 visits a day and plan to utilize their afternoon walking service in the future as well. CJ is not just a dog but a part of our family and we would not have been able to enjoy vacation without knowing he was taken care of.

This is the perfect combination for pet services: a professionally run organization, good, trustworthy people, and a love of pets. We depend on them to watch our pet whenever we leave town, and know that is one item on which we have no need ever to worry.

I was so impressed with VIP Pet Services! Vinnie and Cyndi are awesome! I contacted them to walk my dogs over the course of 2 days while I was out of town. They came to the house prior to me going out of town and spent an hour just getting to know the dogs. My two boxers were in love! By the time Cyndi and Vinnie left, the dogs were worn out! They were so thorough during their consult making sure they had emergency numbers, vet information, my dogs' likes and dislikes, etc. I couldn't have asked for a better experience! They even left a note for us when we got home! They're priced right and so friendly! Definitely choose VIP!