Mohawk & Hudson River Humane

Amazing staff that do amazing work! Tell your friends and family to patronize this place, they have many programs to help pet owners, they take blanket donations, empty pill bottles. a lot of ways to participate, reup and reuse and simply love animals!

Went to get new cat ours passed. Picked one out as directed, filled out form, waited 1/2 hour then was told "cat was adopted" So you make us wait you have name of cat and you know someones else reserved him. The new set up stinks Pick out then form then wait to talk to someone who looks like a high school about adopting animal then told sorry nope he is saved, Not going back and I have always got my animals from shelter

Behave as we are being evaluated. Had adopted one of their dogs after first greet, same day, two years before and wanted a companion dog for him. OH, BUT THEY ARE "EXPERTS". Neurotics needing a power play. Found a great pup in Amish country, picked from a robust litter right before me. Vet papers included. Gorgeous 1 yr old now.

I own a business in the area and I have been very very generous To various organizations within the Capital District. Today I came in and wanted to look at some of the animals that they had here, the door was locked even though the website says that they were open from 12 to 5. One of the workers came out of a side door and immediately said that "we are closed and we are not open to the public" I immediately responded and said that I was here to make a donation and wanted to view some of the animals, I did not tell her how much the donation was.

She immediately said that I would have to come back on Monday and walked away. In the meantime more cars have arrived trying to get in to no avail. Other cars have arrived and are dropping off donations of cat food and dog food with in blue bin outside. Sorry guys. My company is pretty big in the area and I was about to donate $25,000 to you Because I felt the need to be generous today but unfortunately your workers Made it impossible with their attitudes.

Professional, kind staff. Wonderful facility. Lots of options, you're sure to find a new furry friend! Adopted Chip in December 2021 after him spending 8 months there. Did 6 weeks of treating there this winter and just took him back for a visit today to see all the wonderful staff who cared for him last year.

It was so hard for me to separate myself from my puppy but she needed services and I'm so grateful I brought her here. The staff were very helpful, warm and understanding. They did exactly what they said they would and explained everything in detail. I'm so grateful I brought my puppy here.

Brought my 8 month old bunny here to be spayed after being quoted nearly $600 at my vets. Through their low cost spay/neuter program I was able to get a high quality veterinary procedure for under $100. The surgery went smoothly and my bunny was acting as if nothing happened just a few hours after the procedure. I was nervous but I know she was in good hands. Very appreciative of Dr. Farrell and MHHS staff!

Could not recommend more. They are fantastic and I would recommend everyone looking to adopt to go here. Firstly they are very covid safe which is nice and second they are very honest. They describe every animals health conditions and personality perfectly and try to make the best match possible. You can leave with you pet day of and get a bag of food to go with.

As someone who hasn't owned a cat in a while they answered any and all questions I had and we're so happy to do so. They are so helpful I had a hard time finding a vet to take new clients and they are even letting me come in to get my kittens final booster there. I am so happy with my kitten and where I got her from when I am ready for more animals I will only be coming here. They truly want what's best for both owner and pet and are great at coming up with the right match.

Staff is very warm and welcoming. Went with my sister so she could adopt a cat. The cat area is open for walk-ins so you can just come in and go see the kitties in that area. It was quick and painless doing a meet and greet with the kitty we were interested in. There was a short wait as there was only one room available to use to meet but it gave us an opportunity to go around and look at the others as well as ask questions and fill out the paperwork. Dogs are by appointment only so make sure you plan ahead if you are interested in meeting a dog. The adoption process was very easy and informative. Staff is very knowledgeable. I recommend coming here to find your Forever family member. Adopt don't shop!

Just want to adopt a cat. Can't even make an appointment for a virtual interview to look at the cats. Their website isn't user friendly Called 3X to see if they could just make an appointment/fit me in any time, any day but they insist I have to set virtual appointment on their site. They don't understand that their site won't allow me to do so. I just want to adopt & love a kitty. This shouldn't be so difficult. One STAR

Met the most cute cat in the world here Staff are nice people, being respond to each animal and helping the guests to find the best fit, stop by and find if any cuttie you wanna bring home!

Jordy was SO KIND. She handled my anxious black lab so well, as did the whole team. They provided a muzzle for safety and treated her with kindness. Best humane society I've ever been to. Really care about the animals!

This humane society recently sent 53 farm animals to slaughter. They still have an opportunity to rehome these animals at sanctuary's and give them the life they deserve. Shameful if they choose otherwise.

So today I decided to fly a kite with my daughter with everything that going on in the world with covid and all. There is a field that is right down the street from my house that I've been going to for the past six years with no issue at all it's a police k9 memorial and it leads down to the humane society. My daughter, my girlfriend and I went there with our dog like we usually do and decided to fly kites.

For some reason a volunteer decided to walk from the front of the establishment towards us which we were a little less then a quarter mile away. She insisted that we leave the private property which there are no signs posted stating that it's private property and that if we wouldn't that she would have staff come out and tell us. Me not understanding the issue said that she should have someone come and explain what the issue is with me flying a kite in a open field with my daughter.

Staff came out and stated that the kite was scaring the dogs which I didn't understand because there were two other volunteers walking dogs and the dogs weren't even phased by the kite plus the first volunteer that actually went out her way to come up to us had a dog with her and the dog wasn't phased at all wasn't even looking at the kite the dog was sniffing the grass and doing his business.

Now I have to deal with my daughter crying because we had to cut our kite flying short. It's unbelievable that the staff at the humane society in Menands, NY have nothing else better to do during work hours then to stop a father and daughter from flying a kite especially with the way the world is today, also not to mention my daughter and I are of color if we weren't would that have happen?

I truly, honestly don't understand what the issue was with me enjoying my day with my daughter!? It's just sad the way the world is going. Management needs to look into productivity in that building and possibly reassess staff and volunteers that work there! Just sad. I will be following up with city hall and also calling the mayor as well.

You cannot go and see the cats and give them love (which they all look like the need) unless you are 100% certain of adopting THAT DAY. No one let's you know until you try and go into a room and then you get shouted at saying you can't go in there. Not sure how you know if you want to take a cat home unless you interact with them. all women staff is extremely rude Also facility smelled worse than other humane society I've been in. It is unfortunate because I would like a cat in the next week and now will go elsewhere with better policy and staff.

WORST SERVICE EVER! I wish I could give negative stars for this crap hole! Absolute worst service ever! The people who work here are the epitome of TERRIBLE CUSTOMER SERVICE! The website says returns calls within 24 hours. Actually, it's more like 6 weeks! I tried calling for information on surrendering a cat for at least 3 weeks before I got someone to call me back.

I was working and missed the call. I tried calling back again for a couple more weeks and nothing. I called one more time. This time I pressed the button for "reporting animal abuse" instead of "surrendering an animal", and what do you know, someone answered. Don't remember her name. I told her my situation. She says "we have no room for any cats anyway." Well why the Heck couldn't someone tell me that!?

Or how about ANSWER THE Damn phone! I asked for a manager and when she got on the phone, again explained the situation. I expressed how I've been calling and calling and get nothing back and how I finally got a voicemail from someone. She cuts me off with " Well you can't really say no ones called you back if you got a voicemail, can you?" This is the manager being a condescending B!

I called her a smart ass and she hung up on me. That's it! Forget this place. You suck at life and you suck at work, and the whole facility needs customer service training. Or how about just being a decent human being training. Both are necessary for these Incompetent butt wipes!

BEWARE! They give rabbits KETAMINE here! My 8 month old rescued bunny was brought here this past weekend to be spayed. Without informing me or my friend who brought her there and waited to pick her up, Dr. Christine Cornish gave my bunny KETAMINE because she said that the anesthesia wasn't working. She was so dosed up, she took forever to wake.

She died. DR. CORNISH KILLED MY BUNNY. In no way was ketamine necessary and she caused my bunny distress before a painful death. Do not bring your rescues to this shelter to be ficed and especially not Dr. Cornish

I went to look at adopting another cat several months ago. when finally this male volunteer came over with two young teenage girls he was training. I told him which cat I wanted to see. we went in the room and he said this cat was Ferrell because he hissed at him and you couldn't pet him. then proceeded to tell me he was from a hoarding situation and abused.

It didn't seem the volunteers were trying to work with these cats so they were more trusting of people. i think the cat was probably afraid because of being abused and distrusted people. wouldn't you be? the male volunteer was very arrogant and proceeded to drill me about how many cats i could have. i told him it was not a problem and he refused to show me any more cats. i did not tell him my one cat was not doing very well and i may have to put him down. i think he was just trying to show off in front of these girls. if i ever do decide to adopt another cat i don't know if i would ever go back there. their adoption fees have more that doubled in 5 years. its crazy. there are a lot of good people who would be great pet owners but can't afford the fees

I'd give it zero stars if I could. TERRIBLE customer service! We waited about 2.5 hours during their "Clear the shelter" event today to see a specific dog, only to be told that the ONLY person who could show the dog had left. If the dog had been adopted by a family in line in front of us, I would have been happy for the dog. However, to wait that long to not even be able to see a dog that is still available is unacceptable!

I will NEVER adopt from this shelter. After relating my story to a friend, I was told she heard they send sick animals home with people. I guess it's just as well we didn't start to bond with that dog.

I adopted a cat name Freda from the mohawk Hudson humane society on September 1, 2018 was not informed that the cat was sick with a upper respiratory infection so we brought the cat home and my other cat that we already had was exposed to the infection so we realize that the cat was sneezing green and yellow mucus at that point we went back to the humane society and they gave us and appointment for the cat and at that point they gave us medication for the cat. the point that I am trying to make is read the paper work that they give you because once you walk out that door if you have a sick animal they are going to tell you that they inform you. never again will I adopt from there now I have to take both of the cats to a veterinarian. staff not helpful at all.

I tried volunteering there and after one day of being talked down to and yelled at by entitled little brats, I will never go back there again. A place that treats its volunteers like crap can't treat their animals much better.

They are indeed animals best trainers and care givers. My dog was given a good treatment even opposed to the affordable pay it cost. Good one guys

I have recently been informed that the comments I made concerning the Mohawk Hudson Humane Society only apply to the "Humane Society" of which they are NOT affiliated. I am told that Mohawk Hudson is a separate organization. This comes as a great relief as I am a supporter of Mohawk Hudson. I stand corrected.

My husband and I adopted our Violet in March of 2014. The experience of having her has been wonderful. We love our bull. MHHS is comprised of employees and volunteers who truly care about animals. You can bring dog and cat food to the shelter anytime for a donation. MHHS also accepts your empty bottles as donations too. In the last couple of years I have been frequenting garage sales; buying sheets, blankets and towels to give.

Everyone is so nice and thankful when you donate. MHHS renews your faith in humanity and let's unwanted animals have a second chance. Bless you all and EVERYTHING you do!

Just wanted to say thank you again for saving my Bustie! You guys found him lost and abandoned in 2005. He is happy and celebrated his 13th bday! Yelpers, if you are in this area, please check out their doggies and other critters or donate via their website. They do good work!

This review is a little different from the previous reviews, rather this is about my volunteer experience there. Last Saturday a group of us signed up to do a Habitat for Humanity at a local house in Albany but in the days leading up to it had rained a lot. Since the project was outdoors, it was cancelled when we showed up that morning. So the 9 of us decided to look for another place to volunteer since we had the next 6 hours free.

We headed to the Mohawk & Hudson River Humane Society to ask if they could use our help with anything. We wound up sorting the donated bottles and cans they get for a few hours. It's not glamorous but it's something they would've had to do. The staff was really helpful and friendly as we'll probably go back there. I didn't even know you could donate your refund-eligible recyclables there! Learned something new.

We actually got our new kitten from a petsmart which had an adoption center which partners with this humane society. We went to this H.S. to get her microchipped. I walked in the door to be greeted by a funky wierd smell and very drabby surroundings. Their pet viewing area was okay but it could be so much better. The staff weren't too organized.

I really wondered what was the point of making an appointment when we still had to wait while some staff just sat at the front desk. I'm all for getting pets from the humane society but this facility needs a makeover and the staff need to up their game considerably!