At Bark Avenue we believe that leaving your pet behind should not be a difficult and emotional experience. Here at Bark Avenue Pet Resort we require three of the following vaccines for ALL services. Our promise at Bark Avenue is that we love animals and care for all our guests to the best of our ability.
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Reviews (10)
L. Derden
May 23, 2022
Patsy Garcia
Mar 15, 2022
Worst place EVER! They milk you for every dollar you have in your pocket. Picked up my grand-dog at 6:03 PM, the rude customer service representative said it will be an extra $42, total charge for one daycare $72 (for 3 minutes). If you want to view your dog throughout the day, via webcam that's $6.50 daily charge. My dog goes to Dogtopia- the one-day daycare fee is $30, they stay open until 7 PM (convenient), you download their app. & you automatically have camera access to your buddy (no charge), the customer service is out of this world!
Because it was pouring rain when I arrived (which caused the 3 minute delay) they walked my grand-dog, an 8 lb. toy poodle up the sidewalk in the pouring rain, I received him soaking wet. NEVER going back!
Because it was pouring rain when I arrived (which caused the 3 minute delay) they walked my grand-dog, an 8 lb. toy poodle up the sidewalk in the pouring rain, I received him soaking wet. NEVER going back!
Amber Robson
Mar 11, 2022
I've been bringing my Trixie for daycare for a couple of months now and I think she has fallen in love. She knows exactly where we're going as soon as I make my turn onto Alta. The staff is super nice and it didn't take long for them all to remember us and even make sure to greet Trixie by her name when we walk in. Me and my Trixie feel very welcomed when we visit and I know my dog is well taken care of.
Kailyn Marcelo
Feb 09, 2022
Cassie Faye
Jan 24, 2022
This is the BEST and ONLY place I will ever bring my dog in Jax. Great prices, great standard of care, and great experiences all around. Bark Avenue was able to fit my dog Moose in on incredibly short notice for an extended boarding. I was unable to care for him due to injury, but was able to trust and rely on the fantastic staff at Bark Avenue. In addition, my dog always comes home from daycare happy, tired as anything, and full of joy.
Their daycare attendants are proactive, and the staff as a whole is helpful, kind, and knowledgeable. The level and quality of care for my dog is unparalleled, and they know him by name. Grooming is fantastic too! If I could give 6/5 I would! Thanks Bark Avenue
Their daycare attendants are proactive, and the staff as a whole is helpful, kind, and knowledgeable. The level and quality of care for my dog is unparalleled, and they know him by name. Grooming is fantastic too! If I could give 6/5 I would! Thanks Bark Avenue
Joe Fajerski
Dec 20, 2021
Chris Starr
Dec 11, 2021
The website states you can tour the facility seven days a week between 11-2 with no appointment. So I walk in there at 12:30 to this guy sitting at the desk that is just rude and unprofessional.stating that there was no tours on the weekends even though the website states differently.then to top it off there was a dog behind the counter with him witch he smacked on the nose because he barked and he told the dog to shut up! He was VERY unprofessional.at this point I walked out and I will choose a different place to take my dogs to I can only imagine how they get treated when no one's around.
Stephanie Broughton
Nov 07, 2021
I am super disappointed in the boarding policies of this neat place. I've had my dog there for daycare before and its a nice place with a dog splash pool and plenty of yard space. So when we needed to board I thought this would be a good choice. When I called to book, I was told my dog would get 2 30 minute play sessions each day. I also requested a bath for pickup on Sunday which he told me would be fine and he scheduled it.
Fast forward 3 days later, I show up and just started asking about the play time and how much it is for more than the 2 30 minutes sessions. She told me that they no longer do the 2 30 minute session and to add on daycare it is 25 and for 30 min its 15 extra. Then I asked her to make sure the bath was scheduled and she said they don't do baths on the weekend.
I was given so much wrong information when I called to book and likely would have chosen another Kennel if I had known that on top of the 42.00 I pay per night (they recently raised their prices too) I have to pay an extra 25 just to let her play. So bummed. I wanted this closer location to be a win for me. Update: They saw my review and called me promptly to apologize and they remedied the situation which is commendable. Review updated.
Fast forward 3 days later, I show up and just started asking about the play time and how much it is for more than the 2 30 minutes sessions. She told me that they no longer do the 2 30 minute session and to add on daycare it is 25 and for 30 min its 15 extra. Then I asked her to make sure the bath was scheduled and she said they don't do baths on the weekend.
I was given so much wrong information when I called to book and likely would have chosen another Kennel if I had known that on top of the 42.00 I pay per night (they recently raised their prices too) I have to pay an extra 25 just to let her play. So bummed. I wanted this closer location to be a win for me. Update: They saw my review and called me promptly to apologize and they remedied the situation which is commendable. Review updated.
B. Ai
Jul 14, 2021
We have an 8 year old Mastiff that has never stayed away from home. We have been visiting Bark Avenue recently and the experiences have been excellent! I first stopped by during the timed hours and received a tour of the wonderful facility - very clean and nice. Zeus has been enjoying his day care visits this week and the staff have been outstanding! Thank you for taking such great care of my baby.
Laura Gethers
Dec 26, 2019
We are so happy that we found this boarding place for our pup. It is exactly what we were hoping for when we moved down here from Pittsburgh. With the indoor/outdoor kennels and play time with the other dogs, it's the best of setup I could imagine. Our cocker spaniel, Tate, spent his first night here earlier this week, and he seemed to love it. The kennel even gave him a free night stay after letting us tour the facility last week.
It definitely put my mind at ease knowing where he was going to be kept while we left him in a new place overnight. They even allowed us to bring in some of his items from home to make his stay more comfortable. I appreciate how accommodating they are, and look forward to returning for another visit. Everyone we have encountered there has been super friendly, and I have no doubt that he was well cared for after our tour guide answered all of our questions and treated the other pups with love. We are thrilled to know he will have a safe and secure place to go whenever we leave town :.
It definitely put my mind at ease knowing where he was going to be kept while we left him in a new place overnight. They even allowed us to bring in some of his items from home to make his stay more comfortable. I appreciate how accommodating they are, and look forward to returning for another visit. Everyone we have encountered there has been super friendly, and I have no doubt that he was well cared for after our tour guide answered all of our questions and treated the other pups with love. We are thrilled to know he will have a safe and secure place to go whenever we leave town :.