Woof N Suds Pet Wash

Overall very friendly and helpful although when I asked about using the same bedding for our new hamster as we use for our rabbit the associates were not very knowledgeable. Also the cage we purchased (Tiny Tales Dinosaur) we have since discovered it is not an ideal cage for the hamster as it has gotten stuck down in the legs of the dinosaur. We will be returning the cage and purchasing a different one

I bought algae eating fish here yesterday. The lady who helped me was super rude when I asked where they were she said "over there" without pointing so finding the fish was its own hassle. Then after sending me off with less fish than I ordered she realized one was left in the little container so she banged it out of there and into my bag. I was horrified watching her beat the poor fish til it let go. DO NOT buy fish here. The cashier was sweet, but I'm never going back.and I'm a petsmart groomer myself.

They resale returned items for the same price as new items. I bought a cage from there, came home took it out the box and there was a stain on one from pee on one of the trays and glitter all over it. They didn't even check the product before putting it back up for sale and they sold it for the same price a new one is. I will be calling corporate about this location.

Store is clean. They no longer carry the Friskies wet cat food that my cats prefer. I didn't want to drive to Sam's Club to purchase, therefore went to PetSmart. Also, the price is higher than my last purchase. But that is a normal any more.

We went to the Banfield Vet in this Petsmart and it was awful. They didn't know what they were doing and didn't try and accommodate the people with hyper dogs that need to go in a room right away. I felt very uncomfortable and had to leave. So unorganized and I would not recommend taking your pets here.

Sold me a pregnant guinea pig. Their solution was to take back the mother and I guess leave me with the babies to slowly starve? So. Ya. Cute babies and I am semi glad for the ultra unique experience. I now must however find a home for four guinea pig babies after feeding and nursing them around the clock for 3 weeks.

This store was clean, the trainer was there and training several dogs. The only complaint I have is that my dog had gone potty in one of the Isles so I went and found an employee to ask where the cleanup stations were and she said their server throughout the store and just pointed me towards one. And even after I found it the supplies were very minimal there was no spray to sanitize the floor and even when I mentioned it to her she just walked the other way

Customer service is not great. I have bought so many fish and a lot of them are not lasting for more than a week.

First timer, it wasn't hard to figure out the layout of the store, prices are fair, store is clean & the employees are so nice. There was a line forming cause a patron was having a hard time with something at check out, and one of the girls was quick to open up another register to help out. It's a bit far for me, but I will be back. Poe really likes his collar too!

Got great service here! Walked in and an employee was standing there so I asked him where to find what we were looking for and he directed us right to what I asked for! We bought the dog shoes/boots in this case and were on our way home in just a few short minutes. He liked the dog shoes and you'll see the pic of my thermometer showing the pavement was 150°.