Waggin Tails Pet Ranch

Our dog Brownie needed a place to stay while we were moving, and he had to stay for an entire month at the ranch. He was well cared for, loved, and safe at Waggin' Tails. He was happy and enjoyed his stay. I was truly impressed with their staff and level of care.

This place claims they offer training and assistance in AGGRESSIVE dogs, but that is completely false! After taking two weeks to respond we were told that they can't help our dog without even meeting him. Our German Shepherd is simply reactive to people and dogs before he gets to know them who has never had any incident before. If they edit their website I'll remove this post.

Just picked my fur babies up from their first stay at the ranch! They are happy, healthy, and freshly bathed! And they seem like they had a great time. Will definitely be letting them have another "sleepover" when mom and dad need to go out of town again.

Very disappointed with my experience at Waggin' Tails Pet Ranch. I was thrilled when I called on Tuesday to schedule a grooming appointment for my dog, and the convenience of being able to drop him off on my way to work and pick him up on my way out because I do not live in Fulshear. I spoke to Amanda who was very kind and helpful over the phone and email about availability on Thursday 1/27. However, when I dropped off Shiner yesterday morning, around 7 am, I reminded the lady at the front desk that I got off at 3 pm and she wrote it on his forms.

I also left a new, unopened bag of food and his bowls and specifically asked if he could be fed. She politely said yes. I received a call at 9:57 AM from the groomer to discuss his cut so I assumed she was starting on him. When I left work at 3 pm to pick him up, she was barely starting on him and said he would not be ready until 5 pm. The lady at the front desk was different from the morning and not kind nor understanding of my frustration of the situation.

I did not pick up My dog until 5:45 pm. I sat around waiting an additional almost 3 hours in a city I do not live in. I live 45 minutes away which is why I was thrilled about the convenience of dropping him off before work and picking him up on my way home to Houston. When I got home, I also realized that the bag of dog food was never opened. Therefore, my dog was in a kennel for 8 hours, was not fed, and did not get started with his grooming until 3 pm.

They groomed him for almost 3 hours and ended up just shaving his long coat down. The groomers I've gone to in the past have always taken the time to brush out his coat and leave an inch or two. I have never had to wait 11 hours for my dog to be groomed! I understand that errors happen, but there was clear miscommunication between staff and my customer service was not valued. I was looking forward to enrolling my pet in day camp in the future but due to this experience, I will not return nor recommend this place.

I took my Mystique to Waggin' Tails to board while going out of town. My dog has not been around other dogs before and I was worried she would not do well. I received my report of her stay and was overjoyed that she did so well and played well with other dogs while staying there. We will certainly return when we need to board her again. We are also thinking of bringing our Mystique for doggy day care so she can play again and be around other dogs.

Waggin' Tails is a trustworthy, caring, and fun place to board your beloved dogs. We've been using their facility for over a decade and the experience has always been no less than stellar.

Putting my dog for boarding there is the worst decision I've ever made. He smells super stinky when I picked him up although they claimed he had a bath. This is not such serious problem compared to the skin issues. I found out there are red spots all over his tummy and a serious injury on his knee when he is back home. And no one even mentioned once when I picked him up.

I don't know what happened to him when he was with them and I can't imagine how dirty there backyard is. Poor little boy must be suffering a lot. I have spent over 500 bucks at the vet for his skin issues. Would never ever be there again. Oh btw, they are definitely racism, nobody is willing to talk to me even smile because I am not white people.

This place is exceptional! My dog had a very unforeseen medical issue while staying there - not the fault of Waggin' Tails. The owner and her staff were super attentive and supportive of my dog. I can't say enough! Your dogs will have a great time here - and you can rest assured that they are well cared for. Wish I could give 6 or 7 stars!

We've been boarding our dog, Lucky, at Waggin' Tails for several years now whenever we go out of town. They have a great facility with multiple play yards where they can organize play times for compatible dogs. Their staff is very caring and gives each dog personal attention. The best recommendation is that Lucky is always excited when we drop him off and can hardly wait to go in!