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The Palms Pet Resort & Spa features upscale boarding accommodations for cats and dogs in an impeccably clean, state-of-the-art facility serving San Antonio and communities throughout the Texas Hill Country. Owned and directed by Dr. James R. Peterson, DVM, The Palms was designed by animal care experts for superior safety, comfort, and enjoyment. The Palms features spacious indoor accommodations and plenty of secure outdoor play space.

Our certified, compassionate team is dedicated to providing your pets with unimpeachable care that emphasizes human touch boarding, which means any time we encounter your pet for any reason, we touch and talk to your pet.
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Our goal at The Palms is to provide an environment that nurtures both the emotional and physical needs of our guests. We specifically designed our pet boarding facility with this goal in mind; from the 8 separate air conditioning systems with 100% fresh air returns, to the double fenced yards with 8 ft.
The Palms Pet Resort & Spa's story began when Dr. James Peterson found himself wanting a place where he could board his own pets. In spite of the fact that he provided boarding at his veterinary hospital, he wanted to provide a place where pets would feel more at home. In 2006 he opened the Palms Pet Resort & Spa.
The Palms Pet Resort & Spa offers premium care and services for dogs and cats in a safe, clean, and healthy facility. Our eight HVAC units provide consistent climate control in all areas with frequent outside air recirculation. All team members are certified pet care technicians and The Palms is directed by Dr. James R. Peterson, owner of The Palms and Hill Country Animal Hospital.
The Palms Salon features three bathing areas with separate drying and styling rooms. Our caring, certified staff uses professional, quality equipment to ensure your satisfaction and your pet's safety and comfort. Our stylists have experience with a wide variety of dog breeds and will consult with you to provide the look you want.
Reviews (12)
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Alberto Izarraraz
Jun 26, 2022
I always trust them here with my Zoey. The staff is so nice and she loves it here. Best thing is she is exhausted when she comes home.
Yvonne Wyne
May 21, 2022
My dogs absolutely love coming here! The groomers do an amazing job, are patient, and friendly.
Melinda Danchak
Apr 23, 2022
The last three times I have picked her up she has not been clean. Her bed smelled like urine. Today was the last time I will use them. She only stayed one night and was covered in urine/diarrhea?. How does that even happen and then not even clean her up? The young lady even told me she did not eat much. She obviously was stressed. Not what I wanted to do first thing when I brought her home.
Brian M.
Jan 31, 2022
We attended Fountains of Living Waters church at the YMCA. We have know the Pastor Larry and his wife Lynnette for over 20 years. They are wonderful and full of Christ's Mercy. Excellent church! Bob and Denise O'Dell
Katie S.
Jan 23, 2022
Went to look around and to kind of get a lay of the land so to speak. This place is unbelievable. People are well trained and the Palms offers boarding, grooming, training, day care and anything else you can think of.
Naima Nyasia
Nov 18, 2021
Technician from New Garage Openers & Repairs for Emergency Garage Service did an amazing job on our garage door. He is exceptionally talented, professional, and humble. There is no question in my mind that is New Garage Openers & Repairs service is the best. if you need Garage Openers Repair call New Garage Openers & Repairs.
Angelica M. Padron
Oct 29, 2021
Our dog goes to playcare here occasionally during the week. They are always friendly, professional, clean, and my dog LOVES going here. I feel confident in his care while I am gone. They even have several cameras that you can log into while you are away and check on your puppy. That's always so sweet to see. I look forward to it! Great job, The Palms!
Leslie Guzman
Sep 26, 2021
Used them for a week stay for my two extra large girls and seriously the best stay in SA for them. Rest at easy knowing a DR checks them daily and he's the best one we've met! comparable prices to everyone else with more benefits!
Jessie Fleming
Sep 17, 2021
How does this place have no reviews?! Highly recommend! I've tried out a few different dog groomers since we moved here and this is my final stop. My doodle looked his best he's looked in a year after going here. Front desk was so sweet and the groomer took very good care of my pup (especially considering I know he moves a lot during grooming). Very very good quality - Highly recommend
Chris T.
Aug 14, 2021
I have taken my dog Coco here a couple of times now for grooming. They have done a great job both times. Quick turn around and not a long wait to get a new booking. She is always excited to come and go here.
Lore-El Thomas
May 21, 2021
I've been taking my standard poodle here for grooming for a few months now and I can say that this place is definitely 5 star (no one has encouraged me to write this review and I have no relation to anyone associated with this business). As an essential business, they stayed open during the heat of the COVID pandemic and took care of me and my pup, without missing a beat.

My puppy always looks handsome when he leaves and smells amazing for quite some time after the fact. They always listen to what I want EVERY single time. Even though I'm a helicopter parent who calls nearly every hour to check on my pup, ask questions, and tell them things that I forgot to mention at drop off, they never have been rude or impatient with me. They also make special notes on my pup so he can get the care and attention that >> I
Camille Dillard
Apr 15, 2021
My dogs current groomer location is temporary closed for repairs. My baby dog was in desperate need of being g groomed. We have came to the Palms several years ago and was satisfied so I decided to use the again. HUGE HUGE MISTAKE. For one the cost was $125 which is ridiculous. But my biggest pain point was my beautiful Pomeranians fur was all cut off!

The cut length example they have displayed is not a true representation of what length they are cutting actually is. I would have thought the groomer would think to clarify and confirm since the dog is a Pomeranian if I wanted him to be shaved. when I picked him up I was in tears. The groomer even made the comment she was saying to herself is she sure she wants me to cut his hair off.

Really then say something! Ask to confirm. He looks horrible not to mention this type breed it is likely his coat will not grow back the same. I am in shock and so upset. I will admit they made right by not charging me for the service. NEVER will I go back and will not recommend this place for your dog to be groomed