Deese Michael

First time ever going to this Vet. We loved it. Everyone was very pleasant and were good with our furbaby. This will be our go to place from now on. And, let me add, the prices were very reasonable.

Our new puppy has had a rough go. We noticed that her leg was not working correctly. I panicked and looked for a vet that could possibly get us in (this was at 4:30pm on a Friday). I found this vet and I called and they said bring her in. So I get there and they tell me upfront what the cost will be of some of the services that they may have to do.

I get into the room with my puppy and the Vet comes in, talks to me for a minute and takes a look. He explains what was wrong, and that he could do x-rays, but they really aren't needed as everything feels fine. He did not waste my time or my money. He answered my questions and I left feeling confident and relieved. I spent a total from the time I got there to the time I walked out, 1 hour.

And that is because I asked questions and chatted more than I needed. I really do recommend this Vet. Their staff was nice and the vet seemed to be no nonsense. I will definitely be recommending and going back.

If I could give 0 stars I would. The desk lady was absolutely awfully. She was not willing to answer any questions and instead of answering just hatefuly quieted us up! We also were charged for things we did not ask for. Employees like this is what causes this business to lose clients! Her attitude was outright disrespectful and uncalled for. It costs nothing to be kind!

And yet she sits there with a belligerent attitude to people who only had questions concerning THEIR pet! We will NEVER come back here! And that's sad considering this isnt the first time and we still returned. But not this time. We wont return this time and neither will family and friends associated with us who have also has bad experiences. And for that they can think the "staff", particularly just one.

We had an emergency situation with our dog and our current vet at the time would not see her and the emergency vet in Wilmington was full and would not offer any assistance. I desperately started calling to find help and Bairds answered the call. The vet and staff were wonderful! We had to leave our dog there for observation and surgery. The staff helped us to feel comfortable about our decision. She ended up staying for a few days and was very well cared for while she was there. I definitely recommend Bairds.

Dr Deese is one of the best and his workers are very nice and don't mind helping u

Had to get my dog seen because he was having a allergic reaction to something they had him back there and giving him meds to help his swelling I'm very pleased with them

On the surface, Baird's may seem like a small, friendly and inviting vet clinic. Let me go ahead and tell you that this is not so. This office is poorly managed (I say that as if there is any true management at all), myself and close friends and family members have been overcharged or charged for things we did not ask for. Close friends tell me they take their dogs for grooming as soon as the clinic opens, and yet miraculously, when they come to pick up their dog at 5pm, the dog has NOT been touched.

A close friend of mine was told earlier this week that she could not charge to her account and had to pay what she owed. Some of what she owed was covered by a voucher she forgot to bring. When offering to bring it the next time she came, she was told she could not do that. Baird's will try to collect up front payments from some clients, yet for certain ones, they will allow them to charge to an account, seemingly with hardly any limit.

Whenever I ask to speak to the manager, Miss Deese, she is hardly ever there. The few times she is there, I see or hear her micromanaging her employees to do their jobs correctly, when she is never there herself. The other office manager Mary is hardly ever there at all, and when she is, I have only ever seen her in the parking lot on her phone. Such behavior is not appropriate in a workplace or professional.

Do NOT bring your animals here if you love them. They will not be cared for, and will be rushed out the door while you are overcharged. This is somewhat funny considering Dr. Deese is supposedly a Christian man. For a man of God, he seems less concerned with helping his clients and their animals, and more concerned with lining his pockets as much as he can!

Dr. Beard and staff are very caring and knowledgeable. I feel very comfortable leaving my pets at the facility and of the treatment given if needed. When I call or come in they know my name and my babies names. It's like an extended family for us. We have been using Bairds for about 15 years!

I have to say by far the staff and Dr. Desse is the best you would want for your fur babies. They did not hesitate to get my Chloe and Buddy in to be checked and taken care of. I would recommend Baird's for all your fur babies.

I would have given less than 1 star. We picked out dog up on Friday and paid around $750 only for our dog to be dead the next day. It was my oldest son's dog my youngest had to witness him actually dying. I feel they could've done more or kept him there until he was better.

Dr. Deese and staff are the best. Everyone is very professional and they take excellent care of all of their patients. Their prices are really great also.

I am a 10 year customer. I have 2 shih tzus. My oldest dog has a vision problem. I boarded my 2 dogs Mon-Friday morning. I had just got them groomed at this same place the Friday before. Dogs was nice and clean. Great service. When I picked my oldest dog up on Friday morning (TODAY) I was very disappointed. My dogs eyes are blood shot red. (Her medication was provided to them).

Green stuff around eyes. Just a mess. I had to ask for my dog food bowls which they couldn't even find. Took them 10-15min to bring me bowls. I was brought back with 2 bowls that weren't even mine. They claimed my dogs ate all their dog food. I provided them with a grocery bag full FULL of food. My dogs don't even eat that much at home. Clearly they dont even keep up with your dogs stuff.

I have came here multiple times before and had to ask for my dog kennel back. Very unprofessional. Clearly they give away your stuff to other customers. Not even sure if they give your dogs loving through out the day and let them play while boarded. Probably just let them out to use the bathroom and to be fed THATS it. If that. I will be taking them somewhere else for boarding.

Other than that great service for grooming! Month Later Update: I have been taking my puppies to get groomed routinely and am loving the service. I will give another shot at the boarding in about a month or 2 and will update everyone. Thanks for the service! Changing stars to 3 Update Dec. 2020: I had my 2 dogs boarded for 5 days and groomed while there.

I addressed my concerns and they were well taken care of. I even got a call letting me know Sweeties medicine was given to her. I am very pleased with the service I received. Sweeties eyes are clear and white. They love it! One of the workers long black hair. Keep forgetting to get her name. We love her! Always makes us feel welcomed and treats my babies well! Rating changed from 3 stars to 5

The big black Pitt bull was put down Saturday. I miss my pittbull so much.