James Landing Veterinary Hospital

I have used this vet before and they where always nice and considerate. But today I took my dog in and the lady at the front desk was very rude to me and I came all the way there from a nother city to them and was treated like a POS. I explained my situation to her and all she said was I didn't talk to her cause if I had I would have brought everything I needed to leave my pet.

I will never go to this place again and I had my pet checked out some other place and I didn't have no problem at all. Maybe they need to have better training for the employees up front at the desk. If it had a half star that is what u get from me! P.S do roll your eyes at someone else!

We have been going to James Landing Vet for 20+ years. Everyone there is amazing! We get our dogs groomed there and have used the boarding service many times. We wouldn't trust anyone else to care for our dogs! Last year we had to make a difficult decision and put our 16yr old toy poodle down. At the time, they weren't allowing people inside because of Covid.

But they let us come in to review X-rays and spend time with our dog. The vet tech even dressed up as the Easter bunny so we could have some final pictures. We were able to spend as much time as we needed after they put her down. Everyone there was so kind and compassionate and shared in our sorrow. We will never take our pets anywhere else!

They're the best that I have found yet. They helped me with my baby girl Angel God Bless them for there work.

On January 28th, they told me nothing was wrong with my dog. Now, today I'm at an emergency vet in Charlotte where my dog might not make it through. I will be seeking legal action if that is the case.

I need to note I've taken my dog there twice in the past when my regular vet is full. My dog had what seemed to be a seizure two Saturdays ago and since this place was so close to my home, and having never experienced this I immediately gave them a call. I was panicked and asking if I can go ahead and bring him over, thinking he was going to die or be permanently injured in some way.

The lady didn't say anything or ask any questions just told me to please hold. I waited 2-3 mins while I put my shoes and pants on and still was on hold. I decided to call back and when I did a different lady came on and simply said 'We close at 12:30.' She didn't say anything or try to help in any way when my dog and I were having a crisis. I hope whomever reads this goes to a different place for your loved one because when it matters most these people do not care one bit.

This was the WORST vet experience I've had. During a county wide mask mandate, I was the only person wearing a mask. Me, my great pyr and my newfoundland puppy, an assistant and the vet were all crammed into a very small exam room. MY PUPPY FELL OFF THE EXAM TABLE! and no one moved to pick him up - they just stared at him in on floor with their mouths open!

I picked him up to make sure he was ok. In addition, They said my puppy had rinworm (without doing a test) and ordered medication for both of my dogs to be drop shipped to the WRONG address. I went back and asked for a test to verify he did in fact have ringworm, so they plucked some fur they said it had to be sent to a lab and would take 3 weeks for the results! Meanwhile, I still never received the medication so I called them and told them I wanted a refund of 176.00 for the medication I never received and they refused.

I disputed the transaction on my credit card and they disputed the dispute! I went to another vet (an amazing facility) who did a skin scrape and it took 1 minute to find out my puppy does NOT have ringworm. No one there knows what they are doing and the staff is rude. I would never ever go back there. Very disappointing and very OVER PRICED!

The lady at the desk was friendly and helpful despite being extremely busy. They were able to give me flea meds for my 3 dogs and cat without charging me an exam fee. I also had my cat neutered here. The procedure went well and was reasonably priced.

The Good: I was able to get my dog in for an office visit TODAY after calling this morning. More good: They offer a multi-dog discount. The bad: They define "multi" as three or more. Sorry Webster.

I love this place. They really care about my baby Monchito. It's not just about money as in other places.they are family and they will take care of your dog as you do. I highly recommend this place. Thank you guys!

Been going here with my dog Boston for about 6 years now and have always received amazing service! Jarred helped me the other day and he was very insightful and friendly. Also, the groomer Denise does a great job every time, she listens to every detail! I appreciate all this friendly staff does!

Staff is amazingly nice, they treated my bearded dragon and we're super friendly. From what my beardie had done it was a very reasonable price and they showed me how to administer her meds. They really care and love the animals they work with. I called when they first opened and they made an appointment for me an hour later. I'm definitely going back there if I need a vet

I loved these techs. Very friendly the first moment i met them. They took time to find out if I had any questions and made sure I was comfortable taking home my newly spayed and neutered kitties. Definitely will use again.

Today was Rajah's first visit at this vet. I'm experiencing mixed feelings with her appointment today. While Rajah is all healthy and she got a good report I just don't like the process of how they saw her. She was a new patient to this practice. Meaning I have never met the Vet. I called about a week in advance to gain information on this process due to COVID and how the parents of the animal won't be able to go inside.

The staff told me that someone would give me a report regarding my dogs exam. During Rajah's visit today, she was in the office for maybe 10 minutes when they walked her back to my car. I was told to call the office to check her out. I was expecting to speak with the vet to hear his/her take on Rajah's health. I never spoke with the vet. I don't even know their name at this point.

I paid $130 for a vet tech to tell me that Rajah's appt went well. Now, I appreciate that my dog is healthy. But I'm a little disappointed in the communication process of the office. I work at a surgical center. The surgeons I work for are busy too. I get that. But they still make time to speak to their patients is all I'm saying. I'm gonna come back and give this office a second chance once I can physically come into the office and meet with the vets at a later date.

I just want to know that my pet is well taken care of. This visit just seemed like it was a "passover" to me. And I didn't appreciate it. Glad to know that she is healthy though.

Our cat was diagnosed with a possible respiratory infection and sent home with antibiotics. Died 2 days later. I believe she should have been hospitalized to begin with. I called to discuss the seriousness of her illness and they did not mention hospitalization. I believe she died of Pneumonia it could've been saved with In-Patient protocols. They are nice people but in my case I firmly believe she could have been saved. I'm shattered to my core at the loss of my companion of 13 years. If you can afford it always get another opinion.