Avon Lake Animal Clinic

I came back to Ohio from Seattle with my dog during Covid while WFH. They were able to take him in, integrate his Seattle records, and even find issues we had suspended he had (hip dysplasia) that his primary vet did not pick up. Unfortunately he did have some pretty stressful times here so he's now vet averse but the clinic has always been professional about it.

I can't express how grateful I am for this place. My family got a Bernese mountain dog when I was 7, she lived until I was 21, in large thanks to ALAC and all of its employees. In college, I got another Bernese mountain dog, and have brought him back here (6 hour drive) to get neutered and checked on because there's no place/people I trust more. Everyone is always so kind, take their time with you and your pet, you always feel welcome and genuinely cared for.

It's not just a job for these people, every person my family and I have interacted with for almost 15 years here has been outstanding. I can't fit all of my gratitude into this little review, but in my opinion, this place is worth every minute of your time and cent in your wallet for the quality they provide. Eternally grateful.

We're done with this place and going elsewhere with our business. Twice in the past 6 weeks (and at other times in the past) we've left messages with questions or appointment requests, and no one has returned our calls. They're also much more expensive than other local places. We only used them because they were closest, but we'll now drive further for better service.

I had an emergency with my bird they scheduled me an appointment the following morning with the avian doctor. During the long drive there I get a phone from them telling me they made a mistake and the avian vet would not be able to see me for a MONTH! did I mention this was an emergency and every minute was crucial. I had to spend hours calling different vets with an avian doctor that could see me.

This is such a wonderful clinic! It is not very close to my house, but they treat exotics, so I've been bringing my chickens here. Dr. Krupa is absolutely wonderful. He is a wealth of knowledge, compassionate, and takes time to really go over any questions or issues. The techs and front desk staff are friendly, professional, and kind. Last weekend I had an emergency with my dog when the vet clinic close to my house I usually bring her to was closed for the weekend.

They got me in quickly. Again, they were just fantastic. Dr. Petti was great with our dog and us! I find their prices from exams to X-rays to diagnostics to be very comparable to other area vets. When having a procedure for my chicken done they happily sent over an estimate before the appointment so I knew exactly what to expect. I can't recommend this clinic enough!

I'm so impressed by this clinic, and so glad to have this great resource for our dog. We have seen them for a regular type appointment and an emergency event. During the regular appointment Dr Firestone was so kind towards our dog, was a wealth of information and answered the many questions I had. Dr Turner managed our emergency event and again showed the same kindness and professionalism as we experienced at the regular consult.

He called multiple times each day to update us on our dogs condition which, as doting dog parents, we really appreciated. Both doctors showed a genuine care for our pet and they are not only very good at what they do, but seemingly really enjoy it. I must also mention the front desk and support staff who always greet with a smile and run things so efficiently. The facility is also very modern and clean. I highly recommend this vet to all pet owners.

I had to take my dog here for an emergency, otherwise I would never have come here for any routine services based on their prices. They are incredibly expensive, and unaffordable to the average person. On the plus side they get you in very quickly if you are already an established client (this I am grateful for). The vets and staff are professional and nice for the most part.

I started bringing my dogs here back in 1998, and always felt they provided the best care, but as time went on it became incredibly unaffordable, and I sadly had to find other, more financially practical clinics. I've spent nearly $1000 here in the last 3 weeks, (soon to be more), due to the specific issue my dog is having. Here's what I find to be petty: When I asked for a simple complementary nail trim after a 2nd follow up appointment, I was told they don't do that.

They have done it in the past for my other dogs (after spending exorbitant amounts of money), but I suppose it was too much to ask for this time. Thank you, as I'm reminded that when this bout of appointments is over I will hopefully never, ever, have to bring my pets here again.

The doctors and staff are incredibly kind, patient, and knowledgeable and will go every extra mile to help keep your pet healthy. They will never rush you through an appointment with you leaving with more questions than you had when you first came in - Truly a wonderful clinic where your pet comes first.

Would like to thank the staff for treating my Doxie paddy kosa so well! We had to put her to sleep they were very compassionate to us and are dogs needs! we had a mix up that morning on clinics but I'm so glad I came to this office! We definitely got great care they helped us help paddy cross rainbow bridge! Thank you so much they did a beautiful job as well as handling paddy and her remains! Many blessings! Sincerely Michelle kosa!

Everyone there is wonderful. Knowledgeable and so understanding of us and our pets. Love all the doctors and staff. Dr Petti is so good with our Ursie. Takes her time and uses her knowledge to know what is troubling our pup. She is the best.

I brought my boxer in to have his yearly check up and shots. The staff was very interpersonal and the actual vet did not share anything with me. They took my dog out of the room to perform the vacinations which is not the ordinary from my past experience. They did not explain why they were doing this. They did not communicate if his weight was healthy, that he looked good, nothing.

I am very disappointed in our visit as we have used them throughout our dogs life. This was a very, very worriesum visit. I would like to have some communication as to why this took place or I will take my buddy elsewhere.

Dr Lamb is a phenomenal! He cured my dog Cassie's condition.

Dr. Krupka and staff are so caring. The front desk staff is so nice and helpful. Years with another family vet came to an end due to his retirement. I feel like we have found home once again with Dr. Krupka. Thank you for taking such great care of Abbie. She is doing great after surgery and so relieved. This team is 5++!

Dr. Lamb and his staff are absolutely the best! They adored our little Princess Fiona and took great care of her! Thank you so much for your love and support during the most devastating event of our sweet. little girl's passing. We are so very thankful for your kindness! You all truly care and it shows! Sincerely, The McClafferty's

I would like to thank the clinic in how they helped us with Guinness's final day. I greatly appreciated the way the staff turned from Vet workers to friends. It was great how everyone either told stories of. his 8.5 years being a patient there or showed concern for his humans. We have been through some rough times with Guinness and I'm grateful.for all the great work you have done keeping my big boy healthy. Thank you again for kind actions and words.

Used to love them and swear by them, but lately it's been impossible to even get in. Couldn't get in two weeks ago for an emergency appointment and ended up having to drive all the way to Akron for one, and now can't even get in for a nail trim for 4-5 weeks because they won't do the nail trim until an annual exam has been done and they don't have any available appointment times until then.

We rushed our dog in right at close after another emergency vet told us our situation was an emergency, but we'd have to sit in the parking lot for 4 hours with him throwing up. They were extremely calm and. handled the situation so well! Dr. Krupka and Sonia made our dogs stay amazing and took great care of him overnight! He came back the next day happy and healthy! I couldn't thank them enough!

The doctors here are absolutely great. The receptionist however ruins the entire experience sadly. Very rude and dismissive. Sad I've been bringing my pet in almost 2 years she had to ruin it. The professional employees shouldn't have to suffer for the receptionist being incompetent and rude. The staff absolutely adores my iguana and treats him like family. all things must end I guess.

We feel so lucky to have found the doctors and staff here! They are amazing. We have a pitbull with allergies that needs to go every month for a shot, a cat that we are working to find out if she has allergies or anxiety, an obese cat, and a new cat with diabetes that we are figuring out how to manage. Dr. Emerman and Dr. Travis are our doctors and they have been so supportive and caring towards our babies. They answer all of our questions and go above and beyond to make sure all of our babies are healthy and happy. We can't thank them enough for all they do!

Professional, state of the art medical care. Long-time practice in new facility. Added pharmacy is very convenient. Support staff is friendly and helpful: they helped me find life-saving heart medicine when no. local or online pharmacy could get it due to COVID19 distribution problems. Always able to get my dogs in if they're sick. Provide reminders of vaccinations and other routine care. Have used Dr Haddad and staff since 1992.

We always receive excellent, compassionate care from the vets and entire staff at Avon Lake Animal Clinic

Dr. Lamb was caring, identified our animals problem when we brought her into the emergency clinic for the first time, and immediately agreed to see her as a regular patient. Dr. Hoope in physical therapy has been

Dr. Hadaad was an amazing soul in helping us today with the loss of our almost 16 year old dog. He was so gentle and caring as he took us through this difficult time. We'll never forget how incredible he was with us and Rizzo today. The rest of the staff was also so thoughtful and caring. Your team did an outstanding job in this horrible "end of life" day for us and our beloved family member Rizzo. Thank you all from the bottom of our hearts.

I am thoroughly disappointed with my visit to the ALAC. I took my cat in at the end of November due to lack of appetite and severe weight loss. Dr. Lam did an exam and some blood work and said everything looked and sounded great. He then put her on a steroid and antibiotic. I had gone back a month later for a recheck where I then mentioned she had been vomiting blood and not eating much.

He decided to put her back on the steroid but still said everything was looking good. a couple weeks later she had still been vomiting blood so I brought it up again and he didn't see her in person but said he wanted to put her back on the antibiotic. At this point I knew my cat better than he did and I knew there was something more serious going on and I wasn't going to keep putting her on medications back and forth.

About a couple weeks later I took her to my primary vet first week of February (I hadn't taken her here when the problem first appeared because they didn't have availability and this was a severe problem at this point). At my primary vet office they discovered a mass in her abdomen and with X-rays and further inspection it turns out she has lymphoma cancer.

I only have about a week or possibly two left with my kitty. And to say I'm upset and let down is an understatement. I am thoroughly disappointed and feel lied to. Maybe if this would've been caught early on in November when I first took her, I could've done more. But now I have little to no time left with her. I would not recommend their care.

Avon Lake Animal Clinic is amazing, even during this trying time of covid19 they provided professional care. They were always empathetic and kind to us as well as our fur babies. I highly recommend this clinic Picture 1/2 is our sweet little girl named "Sammy" and picture 2/2 is our precious mini poodles Dyson (red) and Issy (black). Unfortunately our little Issy, 18 years old crossed over the rainbow bridge one month ago, our hearts our broken, we miss and love you baby girl