Goin to Grandma's is Hereford Arizona's premiere pet boarding and grooming facility owned and run by Mary Bailey. We are committed to giving your pets a home away from home, where they may receive the proper care, love, and attention they would get if they were our own. We treat your pets like family! We are a cat and dog boarding kennel, and we supply bathing and brush-outs for your pets.
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Goin' to Grandma's was voted Small Business of the Year for 2012 by the Sierra Vista Chamber of Commerce. Thanks to everyone for supporting us! Each dog has a spacious indoor/outdoor run. Dogs from the same family can be together or in separate runs, whichever way you think they'll be happier. The inside area is climate controlled with coolers in the summer and heaters (even the floors are heated!) in the winter.
Reviews (28)
Derrick Ian
Jun 26, 2022
Michelle McNutt
Jun 03, 2022
Matt Adams
May 30, 2022
I'm not very happy. Least I'm not going to tell my story about it, the lady at the counter didn't want to hear my side of it. Just note I drove back from San Antonio, Texas instead of my full distance to Florida and back to pick up my dog from these people. They showed me that they could not do the job that they was getting paid to do and I wasn't able to do my job that I was post to do because of them.
I've never not finished a job before. And my white camper floor was brown when I got him home. That tells me that the kennel floor he was on is dirty. So I gave him a bath and mopped my floor. Still charged me a lot of money for poor service, and I lost a lot of money.
I've never not finished a job before. And my white camper floor was brown when I got him home. That tells me that the kennel floor he was on is dirty. So I gave him a bath and mopped my floor. Still charged me a lot of money for poor service, and I lost a lot of money.
Rachel Watts
May 24, 2022
Renee Skutt
May 10, 2022
Friendly, caring staff. Well maintained. The cat units are definitely made with what is important to them. The kennels for large dogs are spacious. My fur babies came home relaxed after a week away from home. They offer additional services to ensure one's fur babies are getting the attention they need.
Julia Thornton
Feb 20, 2022
Pepper Realty P.
Dec 28, 2021
Thanks to my BFF's Joddi and Shane at GOIN' TO GRANDMA'S Bed and Biscuit Kennel! We enjoyed our vacation knowing Tom Katt and Goji Bear where safe and sound! We enjoyed OUR vacation knowing our kitty, Tom Katt was enjoying life at Catnip Inn at Goin' to Grandma's! INCREDIBLE & BEAUTIFUL kennel for cats, dogs, birds horses etc! So beautiful that I wanted to stay! Ha. Never worry about your 4 legged kiddies! Goin' to Grandma's is 1000 star service! Thank you GTG TEAM!
Rick Foster
Dec 11, 2021
Gayle Conant
Sep 14, 2021
I needed to board my 3 little dogs for a couple of days due to medical issue. I was able to get them in at the last minute which was a godsend. The facility is large and able to take care of a lot animals. The woman that took care of the my paperwork and took my dogs in was very nice and accommodating. The cost for the boarding was fair (not too high). I will use this facility again.
William L.
Jul 25, 2020
Kirsten M.
Sep 04, 2019
Andrew Enke
Jun 04, 2019
Location is a little difficult to find, but definitely worth driving through the dirt roads to find. Staff is extremely friendly and passionate towards dogs. They have multiple fenced areas for different types/sizes for dogs. They accept non-neutered and non-spade dogs. For a small fee, you can pay for one-on-one time for your dog.
Cathie M.
Mar 27, 2019
Melissa L.
Jan 08, 2019
Anita J.
Oct 19, 2018
John D.
Oct 16, 2018
FoodieJulie S.
Oct 04, 2018
I can't say enough great things about this place. We have used camp bow wow, doggie day care, and boarding. They are extremely amazing and patient! I have a German shepherd that is super anxious but oh boy does she love this place! Yes Ghost's has her favorite (Tania in AM and Jasmin in PM). Also, Bailey (beagle) loves Mary and Melissa. Melissa is simply amazing and we can't thank her enough.
We literally felt like we were dropping them off to our parents. Plus I love how strict they are! Your dog needs to qualify in order to do the weekend buddy program during the weekend boarding. I am so thankful that they thoroughly examine each dog's temperament. Thank you so much again Mary, Melissa, Tania, Jasmin, & Mindy (w
We literally felt like we were dropping them off to our parents. Plus I love how strict they are! Your dog needs to qualify in order to do the weekend buddy program during the weekend boarding. I am so thankful that they thoroughly examine each dog's temperament. Thank you so much again Mary, Melissa, Tania, Jasmin, & Mindy (w
Dee O.
Jun 05, 2017
Todd H.
Jan 15, 2017
Not sure if they are under new management but our experience was bad. We will not be back. Dog 1 developed a respiratory infection while there, veterinary trip included chest X-rays and antibiotics-$580. Dog 2 had an allergic reaction while there, veterinary trip included steroids, antibiotics and ointment-$150. Our dogs were only there for four days. Thought we would try Grandmas do to Anasazi's price increase. I guess you get what you pay for.
Rachel K.
Dec 10, 2016
I needed to board my dogs because my husband and I were spending the weekend in Bisbee. Grandma's came highly recommended so I gave them a shot. The staff was friendly and patient when I explained my dogs' personalities and fussy food habits. I feel their prices are very reasonable but I lived back East for years and I'm used to paying more.
When I picked my dogs up they were clean, happy and energetic. The only thing I wished if there was a warning on the website saying there would be a quarter mile drive on dirt/gravel roads to get to the facilities. If I knew that, I would have drove the truck not the two-seater. Anyhoodle, I will defiantly consider using them in the future.
When I picked my dogs up they were clean, happy and energetic. The only thing I wished if there was a warning on the website saying there would be a quarter mile drive on dirt/gravel roads to get to the facilities. If I knew that, I would have drove the truck not the two-seater. Anyhoodle, I will defiantly consider using them in the future.
Walter F.
Jul 04, 2016
This place was very good. It was so much better than animal watchers. When we would pick up Our cat from animal watchers he was so mad at us for leaving there it would take us an hour to get him back in the cage. That was not the case at Goin to grandmas. There he was happier and at the end easy to get into the cage to go home. Unfortunately their care of his personal items where not 100% up to our standards.
But he was happy as he was in his own air-conditioned room and didn't have to hear the dogs barking. So there was a good balance I guess. Not to mention wife was happy with their product.
But he was happy as he was in his own air-conditioned room and didn't have to hear the dogs barking. So there was a good balance I guess. Not to mention wife was happy with their product.
Battle B.
May 17, 2016
Chelsee F.
Feb 21, 2016
I have never been so disappointed with a business that I have resorted to reviewing them online. There's a first for everything. My husband and I just relocated to the area when we needed to board our two dogs. Our dogs have been boarded many times at different places as we move around and travel a lot. Therefore, we generally know what to expect from a decent kennel.
I asked around for recommendations and most people said they had not used Goin to Grandma's but that it was the only one they really knew of in the area. Their website seemed professional enough with decent reviews online so I called to book them for a long weekend. The woman on the phone was helpful and gave me all the information needed. This place is on the expensive side especially when you factor in having to pay for someone to play with your puppies.
As a previous reviewer mentioned, for those of us who consider our puppies like children, sending them to the kennel is like sending your child to daycare. If I had to pay extra to have my child played with on a daily basis, I wouldn't send my child there. Alas, I weighed my alternative options and booked with them. When dropping off my two full-grown, energetic dogs, no one came out to greet me, help me juggle two dogs, shot records, and bags of food, or even point me in the right direction. Instead, with the front door wide open, the two women at the front desk watched as I struggled all the way up to the door before telling me where to let my dogs wait while I checked them in which was back by my car. Unprofessional.
When I pick them up, both dogs were not themselves. They are usually pretty exhausted after being at the kennel which I take as a good sign. However, never lethargic for 3 days. One even came home with kennel cough. We were not even home for 20 minutes before she had diarrhea everywhere. No one mentioned anything about diarrhea or coughing or sneezing or vomiting.
The only report I got was "They did great at camp." There is no way her symptoms developed the second I picked her up. We planned on boarding them again when I have a baby in May, but I will not be going back here and I will be making sure all of my friends are fully aware of what they are getting themselves into before booking with Goin to Grandma's as well.
I asked around for recommendations and most people said they had not used Goin to Grandma's but that it was the only one they really knew of in the area. Their website seemed professional enough with decent reviews online so I called to book them for a long weekend. The woman on the phone was helpful and gave me all the information needed. This place is on the expensive side especially when you factor in having to pay for someone to play with your puppies.
As a previous reviewer mentioned, for those of us who consider our puppies like children, sending them to the kennel is like sending your child to daycare. If I had to pay extra to have my child played with on a daily basis, I wouldn't send my child there. Alas, I weighed my alternative options and booked with them. When dropping off my two full-grown, energetic dogs, no one came out to greet me, help me juggle two dogs, shot records, and bags of food, or even point me in the right direction. Instead, with the front door wide open, the two women at the front desk watched as I struggled all the way up to the door before telling me where to let my dogs wait while I checked them in which was back by my car. Unprofessional.
When I pick them up, both dogs were not themselves. They are usually pretty exhausted after being at the kennel which I take as a good sign. However, never lethargic for 3 days. One even came home with kennel cough. We were not even home for 20 minutes before she had diarrhea everywhere. No one mentioned anything about diarrhea or coughing or sneezing or vomiting.
The only report I got was "They did great at camp." There is no way her symptoms developed the second I picked her up. We planned on boarding them again when I have a baby in May, but I will not be going back here and I will be making sure all of my friends are fully aware of what they are getting themselves into before booking with Goin to Grandma's as well.
Courtney K.
Dec 12, 2013
I left a review here about an experience I had awhile back at this particular business that was not very flattering of the business but all truth, even though I did mention the cat facility was very nice. I am now being threatened with a lawsuit, if the review was not removed. So I removed the review and am posting a new one. I will censor the freedom of speech that I have under the First Amendment, and this review in of itself should reflect the business and ethics they stand behind.
M. A.
Oct 12, 2012
So, this place is a little on the expensive side. Seems nice enough and I've used their services a few times. But I do not think their rates are fair and they are always quick to ask for payment. Also, my dog is always in a rush to leave when I go pick him up. It's as if he really is not happy being there. He's very quick to make his way to the door and not respond to anything because he's so focused on wanting to get out! Makes me wonder what he doesn't like about being there. I know it sounds weird but I think it's an indicator of his treatment.
Rachel T.
Aug 22, 2011
The best of the best! Took my dog and cat here while I was on vacation. When I pulled up the first thing I noticed about the facility was all the HAPPY dogs running around, playing and have a good time. When I walked into the office to drop my animals off I noticed they also care for birds and bunnies. When I spoke to the people who work there I felt at ease because it was evident that they are not only knowledgeable about animals but they also really love animals and what they do.
They make sure all the animals are up to date on their vaccinations including kennel cough vaccination before they are boarded and they also don't allow bedding from outside of the facility so I felt confident my animals wouldn't get sick. When I came back to pick my animals up my dog was happy as a clam and I could tell he liked the lady that worked there.
I also got a "report card" that included photos of my dog playing during the "bow wows" and noted his behavior while he was at the facility and the names of the dogs he was "best friends" with. Nothing but great things to say about this place!
They make sure all the animals are up to date on their vaccinations including kennel cough vaccination before they are boarded and they also don't allow bedding from outside of the facility so I felt confident my animals wouldn't get sick. When I came back to pick my animals up my dog was happy as a clam and I could tell he liked the lady that worked there.
I also got a "report card" that included photos of my dog playing during the "bow wows" and noted his behavior while he was at the facility and the names of the dogs he was "best friends" with. Nothing but great things to say about this place!
Becky N.
Aug 12, 2011
There's no reason to leave your dog anywhere else. The staff obviously loves all of the animals and takes a lot of pride in what they do. I have left my dog here twice with a clear conscious, knowing he's going to have a nice big space to run around in, as opposed to being locked in a kennel. The staff will talk to the dogs and for a small fee give them a one-on-one play session.
Before I left my dog here the first time, I came by and asked if I could just "look around the office." They told me a price quote and gave me a tour of the facility. I asked if I could bring my dog along, and the dog got plenty of pets and a treat! My dog has always had to run up to the staff and say "Bye-bye!" when we've picked him up! He loves going here and we're so sad to have moved away from them.
Before I left my dog here the first time, I came by and asked if I could just "look around the office." They told me a price quote and gave me a tour of the facility. I asked if I could bring my dog along, and the dog got plenty of pets and a treat! My dog has always had to run up to the staff and say "Bye-bye!" when we've picked him up! He loves going here and we're so sad to have moved away from them.
Bob F.
Feb 21, 2010
This place is the cream of the crop for your pets boarding. Have never used their doggy day care or canine classes yet, but friends tell me their doggie day care is awesome. The owner, Mary, takes great pride in her business. She knows our dogs by name and we unfortunately don't take vacations very often. When we do, this is the only place we will consider taking our girls to.
The entire staff is very friendly and cares about your animals. We tried a place that was about 20 miles closer to our house but could tell the same level of love and commitment was not there. Not to mention our dogs were full of ticks both times we picked them up. Goin to Grandma's is way worth the extra drive. I also love their do it yourself dog wash.
It is so convenient to bathe them myself after they have spent time playing at Grandma's. I also like that they will feed our girls premium dog food at our schedule. You dont have to pack up food. You just make the appointment and drop them off. But most importantly, we are able to enjoy our trip knowing our dogs are in good hands.
The entire staff is very friendly and cares about your animals. We tried a place that was about 20 miles closer to our house but could tell the same level of love and commitment was not there. Not to mention our dogs were full of ticks both times we picked them up. Goin to Grandma's is way worth the extra drive. I also love their do it yourself dog wash.
It is so convenient to bathe them myself after they have spent time playing at Grandma's. I also like that they will feed our girls premium dog food at our schedule. You dont have to pack up food. You just make the appointment and drop them off. But most importantly, we are able to enjoy our trip knowing our dogs are in good hands.