Camp Canine

My dog Lele has been boarding for years with camp canine, and never had a problem. Everyone knows he can be bossy, but they cater to him and have taken the time to know him personally. This time it was different, I boarded him on Monday 6/20/2022 and he did not start to feel well. They monitored him to see if it would be a passing thing, but as his condition worsened, they tried to get a hold of me and when they couldn't they got a hold of my son immediately.

I was able to call them and spoke with Amy, she informed me of everything that had been going on with my boy Lele. Her concern for him was genuine. She helped in calling an urgent care and making an appointment for him, got his paperwork and him ready so my daughter could pick him up, and were willing to stay late until he was cared for to take him back.

They continued to keep me updated when he returned and made themselves available to speak with me every time I called. The whole team at camp canine are so amazing! Amy you're a superstar, and you are in the right field. Your love and concern for Lele moved me very deeply and I will never forget that. I am so pleased to have encountered this place so many years ago. I cannot thank you all enough, and so does Lele, he woof you girls, you girls are my heroes! 6/24/2022

Great place, however pricing changed. Took me out of budget. Had to stop. Love to come back since we were regular clients.

We have used Camp Canine several times over the past few years and they have always shown great care and affection towards my dogs. The staff is brilliant they have helped me many of times when it came to doing things regarding the computer or filling out certain forms. I used to think that Camp Canine was a bit pricey however after I did my research, I found out they are the cheapest in town!

Our dogs love going to camp canine! We love that they're tired and happy afterwards. We have recently began training sessions while they're there and have seen notable positive improvements in their loose leash walking. So grateful for this dependable resource. I especially appreciate that they know our dogs and know when they're not themselves and let us know.

Brought both my bulldogs in for a meet and greet. Woman that met us outside was very cheerful and greeting. Throughout the day, they said one was having a little issue but no big deal, they isolated her with a lead so she could only go so far away. According to one of the employees, they went to go take her of the lead and the dog jumped with excitement.

They wanted to make up a story that she tried to bite their face. Complete nonsense. The woman brought both my bulldogs out told us what happened and did not want to hear a single word we had to say. I've heard so many good and bad experiences here and guess mine proved to be bad. Without trying to talking about what happened just gave me our dogs and left.

We boarded our puppy for the first time. They explained everything and had her try out daycare to get acclimated. We got updates and daily pictures of her playing with her new buddies. She was so happy when we picked her up and looked great after her bath. Thanks for taking care of our fur baby.

This is such a great place! The groomers do a fantastic job with our hyper puppy and the staff puts up with us calling twice a day to check on him in doggy day care. It's great knowing that your dog is being watched by animal lovers that take the time to really care for the dogs staying with them

At first I really liked this place. I took my dog here for doggy day care and used them for a 4 day overnight stay. I recently took him for a doggy daycare day and I was called to be informed that my dog was being too aggressive and was to not be let back. Now, he wasn't aggressive enough to be taken out that day. They let him stay and play for the remainder of the day.

When I went to pick him up they said "oh your dog had a great day, see you guys again soon" which at that point I was very confused. I informed the woman that my dog had been kicked out and was to not return. She then confirmed oddly and said yes oh right he cant come back. They didn't offer him corrective or restorative training just that he was out.

After one offense! and he had spent several days there for an overnight stay and was perfectly fine, according to them. He also goes to another day care and I asked them if they noticed any aggressive behaviors to which they said definitely not from your dog. I believe they either got the dog wrong, considering they told me he had a great day or they are willing to just let a customer leave without offering any corrective solutions.

I will gladly take my business elsewhere since they clearly do not care about customer service. Now to also note, he is an 8 month old puppy. He is still learning how to properly play. However, I am glad to no longer be taking him to a place that clearly has communication issues and unwillingness to help train a dog that does have behavioral issues.

I just moved to Ct 2 weeks ago and needed a place to board my day and have him play with other dogs. They screened my dog to see if he fit their requirements and gave me feedback on how he was doing. At first he was anxious but by the end of the day he was happy, made dog friends and went back 2 days later to board. He came home from there tired and happy and had no issues. So far so good. He'll be going back weekly to attend daycare.

I highly recommend Camp Canine. I brought my 4 year old pitty princess for a four night stay. This was also her first time ever in any sort of boarding kennel/doggy daycare. She was excited to meet all the staff and they were excited to meet her. I felt confident in their ability to care for her high energy and over-loving self. When I picked her up she was still as happy as ever and full of kisses for everyone. She had a great time and can't wait to go back to visit her friends at Camp Canine!

**See photos attached of how my dog came home. DO NOT take your dog to this place. I would give zero stars if I could. I have a 1.5 year old Golden Retriever and he stayed here from Monday-Sunday and it looks like he was abused. I have taken him here before and had no issues. But this time was absolutely terrible. When I picked my dog up he was happy and playful as usual.

When I got home I check him as usual for ticks, fleas, scratches, etc. since he was somewhere other than home for that period of time. I do the same thing after the dog park, the lake, pretty much anywhere. It didn't take much checking to see SCABS ALL OVER HIS EARS AND NECK. The pictures do not do it justice. We called and they said they were watching my dog the entire time.

That has to be a lie by the amount of wounds he has. They told me he was perfectly fine when I picked him up as if they never saw any open wounds or blood on him. With the size of his wounds that cannot be the case. I cannot believe I paid them $210 to NOT take care of my dog. Please look at these pictures and refrain from ever giving this place an opportunity to watch your dog.

I'm so grateful for the excellent care Marley received at Camp Canine. Everyone was amazing! They were so good to us, treating us like family & answering all of our questions when we called to check in on her. She had such a great time! Its so comforting to know she was in such good hands while we were away. Thank you Camp Canine, Marley's new home away from home. We will see you again soon!

I've been using camp canine for a while now. They kept mixing my dogs up the first few times I used them, I brushed it off even though I still felt off about it. This last time we picked up my dog, his behind was covered in poop. About 3 days worth (which is how long he was there). It was so gross. The owner, Dawn, handed him over without saying a word about it.

When we called them asking what happened, she got extremely defensive. No apologies or professionalism I would expect from an owner. Just blaming us, clearly it was our fault they didn't wipe him off. I tried to cut through the poop with scissors and it was like trying to cut through rocks. I had to clip the tiny hairs from his skin to the poop to get it off.

My dog was so upset and so was I. This is not what I expect from people who are supposed to be trusted with dogs. The response is very professional now, had I been talked to this way, I wouldn't have had such an issue. Yes, grandma was told to bring baby wipes however, it was not mentioned to her that he had poop all over his behind- yes it was all over.

It was so unacceptable. Had we been told ahead of time about the poop issue that was apparently in the record, I would've handled baby wipes and such. When I inquired about wiping the dogs, Dawn was anything but polite. She said it's not their policy to wipe dogs everyday, they don't supply the wipes. I understand that and I would gladly sent some in.

In the mean time, they could've easily taken a wet paper towel and wiped him off instead of leaving it on his behind the entire stay. I never said there was a problem with the other dog, but this is not what I expect when paying to have my dog taken care of.

Our two dogs were boarded on Thursday June 1 at Camp Canine at approximately 12:30 pm. I requested day care for both dogs in addition to overnight lodging with a pickup time on Sunday June 4 between 4 to 6 pm. We have boarded the dogs here at least three other times with no issues. They have always had a bath at the end of their stay. Baths are not available on Sunday.

We were offered a Friday bath which seemed unnecessary since they arrived there Thursday afternoon. I arrived approximately 4:30 to pick up the dogs. I requested they give me the sheltie first to put in the car. I went back into the facility and noticed my daughter's dog was not near the front desk anymore. After a few minutes they brought the Maltese out again.

The woman there started talking about the fact that he can get messy and that we should bring baby wipes in for this dog. I responded that that was a good idea. I put the dog in my arms and we left the facility. It was not made clear to me that the dog currently had feces on his butt. I drove to my daughter's apartment to drop off the dog and at that point noticed that he had a mess on his behind.

I was shocked. My daughter called Camp Canine to talk about this situation. I then did a follow up call. I was very surprised that it was actually the owner Dawn who turned the dog over to me in this condition. She did admit that she tried to get the mess off of him and what was left was dried on and she couldn't get it off without soaking him in water.

She was very unapologetic. I am so surprised that an owner of a business like this would release a dog in this condition. I pointed out that they knew the time of pickup between 4 to 6 and no one checked the dog prior to my arrival. I also pointed out that it takes time for feces to dry so I don't know how many days this was on his behind. His skin in that area was inflamed as well.

Apparently this can lead to a condition called pseudocoprostasis or dried fecal matter on the anus leading to inflammation and infections to the dog. Additional passage of the feces becomes very difficult and complete obstruction of the anus can occur. Fortunately it didn't happen in this case since the dog was there for four days. She was very defensive over the phone and said that is why she is recommending to bring in baby wipes to alleviate this problem next time.

I questioned why they couldn't use a wet paper towel. She implied that it's not their job to wipe the dogs behind and that this happens because his hair is long. She did make the effort to remove the feces while I went to the car with the other dog so clearly she was aware this was an issue and tried to correct the problem. I have boarded many dogs over the years at different facilities and have never encountered this situation. Dawn, the owner was incredibly defensive leaving me with the feeling that it was the our fault and the dog's fault.

I stated that this dog was left in your care and you turned the dog back in this condition. I think I would have understood if it was an inexperienced employee that had done this but I was shocked that it was the owner. We will not be going back. Jan K.

We, and more importantly, our pup, love Camp Canine for daycare and overnight visits! Dawn and her staff are excellent, and we always pick up a happy and tired pup from his stay.

This was my firsr day taking my chihuahua PJ to a daycare and I absolutely loved Camp Canine. The staff was very friendly and the check in process was very quick. I am boarding PJ this weekend and I feel so much more comfortable now. He was so excited to see me when he got home and is sleeping soundly! When my husband picked PJ up they even gave him treats and a detailed report card of his day. Great establishment. Very affordable and you can tell the staff truly love dogs!

I too used to bring my dog to Camp Canine when I lived in CT and it is as good as it gets! The staff are all adults (no kids from the local high school) and they are all knowledgeable about dogs and canine behavior. The staff is always courteous and very responsive. I felt safe leaving my dog at Camp Canine. I know he would be well cared for, clean and happy upon my return. Camp Canine rocks!

This is a great place! My dog stayed here for 4 days and nights, and had a great time. They offer training classes, doggy daycare, and boarding. You can even have your dog stay for boarding, but participate in the daycare also. They have excellent rates, and a great new facility near the Bristol-Southington line, which is a really convenient location to the highway.

When we lived in Bristol, we would bring our dogs here once a week, especially in the winter, when they were more likely to get stir crazy. We also did multiple overnight visits here when we went away on vacation, and the dogs always came back content and tired out from playing. (We have since had horrible experiences at other overnight doggie daycares, and we sorely miss Camp Canine.) In a nutshell, this place is fantastic.

The staff is excellent - it's clear they adore dogs. Our dogs were ALWAYS excited to arrive, from the second we pulled into the parking lot, and used to greet the staff with such happiness that they wouldn't look back even once on their way in. : )