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The Animals' House remains open for daycare and boarding, as well as our board and train (doggie boot camp) programs. The Animals' House provides complete, preferred, quality, and convenient dog daycare, boarding and training services. Our programs include dog daycare, overnight boarding, obedience training, agility classes, dog bootcamp, mid-day dog walking, and a variety of specialized and diverse dog training courses. Our highly trained and professional staff members pride themselves in providing the best possible care and attention to both our canine and human clients.
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Kathy Benner, is the owner and founder of The Animals' House. She has a formal education in animal behavior, and 18 years of hands-on experience working in the industry. She has a BS in Biology from California Polytechnic State University and a Certificate in Exotic Animal Training and Management from Moorpark College.
At The Animals' House, we believe in making a difference- in your dogs' behavior, and in your life. We train by using operant conditioning, concentrating on positive reinforcement. We make it more rewarding for the dog to do the right thing than the wrong thing. This training is effective for dogs of all ages-puppies through adulthood. We concentrate on making our training fun for both you and your dog, and on improving your relationship with your canine companion.
The method of training we will be using is positive reinforcement. Socialization is also a big focus of this course. The puppies will have the opportunity to socialize with other puppies as well as other people. At the end of the puppy course, if the puppy and owner qualify, they will be given the S.T.A.R. Puppy test. Upon passing the test, the puppy will receive the AKC S.T.A.R. Puppy Medal.
This seven-week course is designed for owners and puppies between six months and a year old that have completed a puppy course or equivalent. This course will continue to refine your puppy's basic commands, teach your puppy to pay attention around distractions, and to respond when the reward is not visible. Common "Teenage Issues" are also discussed in class, i.e. general defiance, lack of attention, being easily distracted, poor leash manners, etc.
Reviews (26)
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Connor Fleming
May 20, 2022
I didn't want to write a review, but after several weeks I feel that I need to. I took my dog to animal house for a two week boot camp. During the time I had to constantly check in to see if my pup was doing alright. Once my pups boot camp was completed, I arrived to see that his cheek was pretty badly bit. The trainer said oh it was nothing serious, but we took care of it. (Not a veterinarian).

I had to take him to the vet because I felt his bite marks he received were not healed. We were able to get antibiotics( that animal house reimbursed), but my dog has getting in several alterations since then. He has never had this issue and I feel every time I bring him to the dog park, he's getting into a scuffle. I feel my dog is suffering something deep because of the bite marks and now I have to figure out how to get him back on track. Word to the wise, never take your animal here.
Bette Stobo
Apr 25, 2022
I love the animals house, my only wish is I had found them sooner (we went to a puppy class in Springfield first). My puppies Pork & Bean have attended several puppy classes there Advanced Puppy, Tricks & Private Lessons. I have really enjoyed all of of trainers for classes Nicole, Brittany & Ashlyn for private lessons is amazing! Daycare staff is amazing as well, they are all super into the dogs & answer all my questions.
Sarah King
Apr 16, 2022
I always know that my dog is in good hands here. Whenever we pick him up from boarding, he is tired from days of fun. I like how they train him a bit while he is here too. Very friendly staff and I highly recommend this place to anyone who wants their energetic dog to come back home happy and tired.
Shaily Das
Mar 24, 2022
Loved this place. The staff always provided me with detailed report at the end of the day about my pet.
Elite Formation Studio Of Dance
Dec 13, 2021
Great Place they took my Coco Bean last minute before Thanksgiving and she loved it. They were very patient with her.
Chelsea Shanline
Nov 15, 2021
I attended the Canine Good Citizen class taught by Ashley. She was awesome and so was the class. My pup passed with flying colors. I look forward to their future classes and getting into Agility training.
Kathryn Fernandez
Oct 31, 2021
Took my sweet 9-month-old puppy to the two week boarding/training camp at The Animals House. I was immediately concerned when I walked in and saw how filthy the bird's cage was in the front reception area. And then in the back, it was packed-close to 50 dogs in three enclosed areas, with minimal supervision from the staff the owner employs. But I talked to the owner (Kathy) and was assured that she had been in this business for 25 years and had great ratings online.

We left our pup there, and were very clear that we wanted frequent updates on how it was going, because our dog has major anxiety and we were very worried. Immediately, multiple days of radio silence. I wrote an email and was blown off. Finally, get some photos and my dog looks awful. We were on the other side of the country so nothing we could do.

My dog ended up catching bronchopneumonia from another dog due to poor sanitary conditions, and The Animals House waited multiple days to take her in to the hospital literally next door to the boarding location. We get in there and the vet doctor told us that if she had been in there a day later she could have stopped breathing and died. We ended up needing to use a nebulizer on her for three separate times each day, give her steroid injections, and have her on antibiotics for five weeks.

Her lungs still haven't recovered. The worst part: Kathy lied, telling us that she'd never had a dog get sick like this in her 25 years of business. Meanwhile, the animal hospital told us they had had three other dogs from the Animal House in there that week, all with the same pneumonia. And that they would never bring their own pets in there because of all the injuries and illnesses they've seen other dogs get there. Now, almost six months later, our dog has awful separation anxiety, we still can't take her for the same hikes or long walks because of her lung capacity, and we're terrified to leave her at any other facility overnight.

The only silver lining: The Animals House paid the over $3,000 vet bills, but aparently, they haven't paid the bills for many other pets they got sick. Should have trusted my gut-25 years of experience means nothing if you can't keep four-legged members of people's families safe. Photos of our sick puppy and disgusting bed we received back from Animals House, covered in multiple days of mold and snot.
Hamada E.
Jul 18, 2021
Very nice people they like what they are doing. Best place for boarding, owner is a sweet person also.
M. W.
Apr 30, 2021
I wish I could give them more stars! They took excellent care of my scared, anxious, traumatized little rescue dog for over three weeks while I was out of town. I was so nervous to leave him in a kennel because he is terrified of people and is an escape artist, but everyone on staff took the time to get to know my dog and make him comfortable. They were also really sweet when I called for updates and promised to give him extra cuddles from me.

I'm really glad I chose the Animal's House because it's a smaller facility where the dogs get more personalized attention and they are always in view of a staff member. The dogs also get to hang out with other dogs during the day instead of sitting in their own kennels all day, and there is always staff in the room to supervise. The facility is clean and I got the feeling that the staff at the Animal's House really love the dogs in their care.

It was so unlike the larger well-known kennels I visited that are basically giant warehouses with hundreds of barking dogs. And it was half the price! They also didn't charge extra to give my dog his daily medication, which I appreciated.
Tee A.
Jan 19, 2021
We're very happy with how our aussie puppy is improving since enrolling her in the puppy socialization classes. Kathy and her team have been great with training her and providing helpful tips. Our pup is very tired and relaxed when we pick her up, which have made spending time with her and doing obedience training a much more enjoyable experience.
Steve Fry
Dec 14, 2020
Our new pup is very excited when we drop him off for some fun. This place came with great recommendations from some people who I've worked with in the vet field.
Deirdre J.
Nov 28, 2020
Oscar is a Demon dog but Stephanie and Samantha know how to Dremel his nails. I cannot thank them enough at Animal's's house for putting up with my terror aka Oscar.
Alex H.
Apr 12, 2020
Kathy and her crew are amazing. We had reached our limits with our dog and didn't know what to do. We took her to animal house and Kathy and team did such an amazing job teaching her the basics/ fundamentals to be an amazing dog. Molly is much more centered and views life through a different lens. We are so thrilled w the results. Thank you Kathy!
Miguel P.
Mar 10, 2020
Stay away from this place if you have allergies. PERIOD. I don't blame them (as you can see in my rating) but just something you should know. I did one class in here and almost went into epileptic shock. My system shut down when I walked in this place. IT NEEDS TO BE CLEARED OF DANDER regularly but I imagine its difficult. The good news is that I loved the class I took and since I can no longer go to them my kids have a chance of being with our puppy and they love it. 4 stars all around. Take classes here if you have a puppy or a bad dog.
Carol B.
Jan 31, 2020
I had a very bad experience and would definitely warn any dog owner. My Pomeranian Julian was severely traumatized and lost 5 lbs in 12 days. He only weighed 16 lbs and came home weighing 11. He was hoarse and continually coughing He popped in his kennel at night He never did hat before. When I took him to his groomer she could not work with him when she took him back.

She said "what happened to Julian. He has never acted like this before. He is totally traumatized ". He is such a sweet affectionate dog. I blame Animal House. They should be shut down. Julian is only 2 and I pray he gets better. Even animal control saw he is a sweetheart.
Rani T.
Jan 19, 2020
My family travels a lot so having a comfortable safe environment for my dog is great. The employees are caring and they love dogs. If you ever are out of town this is the place for your dog.
Cynthia G.
Aug 07, 2019
My dogs were boarded there this past week. They provided amazing care and responded to my inquiries regarding how my dogs were doing. Since my pups were there for a week, a complimentary bath was included. I cannot tell you how wonderful it is to not have to bathe them right after a long flight home. Animals' House had the most reasonable rates compared to other facilities in the area and offered a discount for my second dog. I highly recommend them.
Veronica S.
Nov 08, 2018
Great experience from start to finish. I have a 2 year old beagle with beagle issues. After a quick response and follow through on my initial inquiry, I was able to get his 2-week boot camp. It was reasonable and convenient. The awesome part is that, if you buy the 2-week boot camp then you are eligible to go their classes with no extra charge. I still take my dog, and he loves coming here.
Alton R.
Oct 01, 2018
I sent my greyhound/lab mix here for the 2 week boot camp program, and I approve of the results. My dog is a resuce and even though he is very trainable, he is also very excitable so he needs a certain level of discipline from training. Scott trained him for the majority of the time he was there, and whenever my dog sees him now he becomes excited by his mere presence.

My dog already had key obedience skills and needed help with socialization for the most part. Scott did exactly what we asked for, and of course my dog still has his flaws after the training was finished. However, keep in mind doggie boot camp will not be the end of training for any dog. It is a great option for building on your dogs training already or giving him basic skills. Afterwards though, it will be up to you as an owner to follow through and solidify any training given to your pet. Plus, 900+ dollars is much cheaper than some of the other boot camps in the area.

Final note, it is important to talk to the boot camp instructors before deciding to leave your dog here. My dog has certain training methods I wanted done, and I made sure of that before leaving him here. If you have certain ways of dealing with your pup, it is best to speak to the trainers here before you leave your dog. You may find some of their methods intense, but if your dog is anything like mine that may be needed in controlled doses.
Joe M.
Sep 17, 2018
We adopted a rescue dog that is a mix. We have worked with dogs before and I have gotten my previous dogs to sit/stay, ring a bell to go outside and give a high five. Our new little girl was not responsive to her name or treats. She also does a little pee when she see's new people and wants them to pet her. She was good on the leash but when people came near her she would be uncontrollable.

It made it difficult in the evenings. We looked around and found this place, with good reviews. We thought we would try it. Our little girl spent 2 weeks with Scott. Our little girl now is much better. We can call her inside the house and she will come to us. She now knows her name and is responsive to our commands. It has made a world of difference. Yes, it was really difficult to be away from our girl for 2 weeks.

We had daily conversations on her status. Scott was always willing to answer our questions. (I'm sure he knows who this is now) We will be following up with weekly dog training that is included in the boot camp, and I'm sure our little girl will only get better. If you have some of these issues with your dog don't hesitate and give them a call, as we are happy we did.
Angie H.
Nov 05, 2017
We had no previous experience with this place since it's not that close to our house but we took our 11 month old puppy here for the two week boot camp, all I can say is the results are nothing short of amazing and the price was very reasonable compared to what other places are charging. Our dog was so bad we were considering giving him away; he has come home like a completely different dog.

Our main trainer was Matt; he obviously has a gift for working with dogs. I can't get over the positive changes they made in our dog in just two short weeks, it's incredible. We will definitely be going back for some of the more advanced lessons in the future.
L. C.
Sep 04, 2016
We adopted a puppy in April, and he needed some help with teaching and enforcing leash manners, jumping on guests, distractions, recall, sit/stay etc. :) We did the 7 week Intermediate lessons in May-June and found them very helpful -- in particular getting my husband and I on the same page! -- the instructor was great, we feel like we got our money's worth, and the puppy improved.

He is smart but super stubborn and willfully disobedient. Anyway there was a woman in the class who had a rescue dog who had been abused and initially had a number of behavioral problems; she'd sent the dog through the 1 week Boot Camp, and she SWORE IT WAS A DIFFERENT DOG AT PICKUP. This dog was SO perfectly behaved in class, he was like the A student -- we wanted our dog to be like that!

Initially I was resistant to the idea of ditching my puppy for a weeklong bootcamp (all the barking, cages, my poor baby ugh) and it gave me anxiety thinking about him being in a cage. BUT we decided to give it a try - you pick 3 behaviors and they work with the dog on it. He's SO improved I can't believe it. He used to pull me on the leash, jump, etc.now he's really great at being polite, good with guests, and his sit/stay/downs and recall are perfect.

Clearly he had a good time staying there, he was super social, got walked lots, and had ample time with the trainers indoor and outdoor. We highly recommend Animals House.also they threw in a bath for him towards the end too! :) Animals House isn't a high end spa so don't expect it to look posh. It's exactly what it is -- a local working facility for dog boarding, grooming, training, and day care. Yeah it kind of smells like dog but whatever. They get results!
Larry C.
Jul 16, 2016
After my dog Jamaica passed back in December, '15, I was very sad. In January I got a Cavachon named Ubi. At just 12 weeks old, Ubi started attending daycare, and we even started puppy obedience class shortly thereafter. Unfortunately after one class, Ubi broke his leg in the middle of the night while sleeping with me on the couch. The Animals House was wonderful, helping Ubi, and myself get through this stressful time. Ubi has to remain in his crate both at the Animals House, and for the most part at home while he healed, and I'm sure that was challenging for Ubi, and the staff at the Animals House.

I know it was stressful for me. Whenever he needed to go for a walk, they needed to put a plastic bag on his injured leg so the bandage would not get wet. Plus, he needed extra walking since he wasn't getting any exercise sitting in his crate all day. I commend the Animals House for their hard work, helping to nurse my puppy back to health. Today, Ubi deals with some separation anxiety issues, even in my own house.

Whenever he can't be where I am, he barks, and howls, and yelps like his world is ending. Not when I leave him at the Animals House though. When he sees where we are going in the morning, he starts pulling on his leash to get to the door. He is so excited when we go inside, and he doesn't even look at me when they take him in the back. I know he loves it there and that they take good care of him. That's why I will continue to give them a 5 star rating here, and to anyone else who asks.
Mike B.
Jun 12, 2015
Always very friendly and seem to take great care of my dogs when I drop them off for boarding. Considering the amount of attention they give the dogs and the fact they let them play all day it is a great value. Some other places in the area charge you extra to let the dog out of the kennel at all, this place has them in a play pen all day long so I know they are not too board.
Mollie O.
Apr 12, 2015
Love it. I have referred both friends and rescue acquaintances to The Animal House. My German Shepherd couldn't be happier. They take excellent care of her and are very patient even with her medical condition. It's like a family. I've gotten to know the workers and they are top notch, caring, fun, and friendly. The space seems small, but not only is it an optical illusion, it also is better that the dogs are separated by energy level and size.

They don't have a lot of fights with this set up, and I am happy to say that it builds happy and harmonious packs. Since they are also a training facility, they work with dogs who even have had issues in a daycare environment. It is VERY clean. Grooming is included with the monthly package- Emmie has a long wick and they get it right! I would not trust my baby with anyone else.
Sean P.
Jun 06, 2013
We recently signed up our four year old German Shepherd, Odin. We wanted to get our dog socialized so he'd be better acquainted to hanging around other dogs and not be quite so defensive. Kathryn, owner of the Animals' House, came to our apartment to do a little private lesson with us and to get to know Odin. She spent a lot of time trying to understand our dog, what his needs are, how he behaves.

I have to give her credit -- she took a directy hands-on approach, spending about an hour and a half with us. Our pup has been to the daycare and has responded well to it. He's come back well behaved, calmer and less stressed. We'll definitely continue taking him there for further training. While we've only just started going, but so far we're happy customers, and will update my review after a few months to report on progress.