Palm Glen Animal Hospital in Phoenix, AZ is a complete service companion animal and exotic pet hospital. The primary purpose of Palm Glen Animal Hospital is to supply the finest quality medical and surgical care to our patients, and supply the highest possible care to our customers.
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Reviews (16)
Nicolette Teusink
Jun 12, 2022
Absolutely love this place! The front desk staff is very understanding and calming, the back office is incredible as well! They do everything they can to help. Normally I bring my dogs in for their vaccines, annual check up and nail trims. This was my first time having to bring my 12 year old dog in because he was not acting himself. I was so nervous and crying on the phone. They were so understanding and compassionate. I appreciate everything they do for my furbabies!
Sm Hunter
Apr 28, 2022
Dr Jeri is Great. She is very caring and careful with her patients. She takes the time to listen to your concerns, and explains her findings, and what treatments may be useful in an easy and precise manner. She also answers your messages quickly. Both of my dogs feel very comfortable with her. I referred her and Palm Glenn Animal Hospital very Highly.
Deborah Erickson
Apr 17, 2022
I had a very pleasant experience and not a long office wait. Veterinarian was very nice and didn't mind answering a silly questions and gave it a lot of information about our English bulldog, about the dog food, and medical care. They are also very reasonable as far as pricing goes and very gentle with my puppy seriously going to make him are go to Veterinarian
Cheri Mccloskey
Apr 11, 2022
We are extremely pleased with the care Dr Magone provided to our little rescue pug. Dr Johnson has cared for our other dogs and she is very caring and honest also. Our little pug found us and after several weeks of actively looking for her owner we decided she will be staying with us. I was not looking forward to all the cost of spaying and other care she needed.
Palm Glen took good care of our pet and did not over charge us. Initially, I was recommended to a local vet around the corner from my home, that was a mistake. Just for shots and a couple other things it cost us $400. I should have just waited the week and gone straight to Palm Glen. They are truly honest and caring vets. Thank you.
Palm Glen took good care of our pet and did not over charge us. Initially, I was recommended to a local vet around the corner from my home, that was a mistake. Just for shots and a couple other things it cost us $400. I should have just waited the week and gone straight to Palm Glen. They are truly honest and caring vets. Thank you.
Gerald Sandoz
Feb 09, 2022
I have been a customer here for years and have always taken my pets in for treatment. But today my dog is very sick after being in there yesterday for a check up and shot. I called and spoke to the front desk person who was far less than helpful. All I was asking for was to talk to the Dr who my dog saw yesterday to ask a few questions regarding his visit and if this could be a normal side affect from the shot.
They would not allow me to speak to the Dr. I understand they may be busy so I asked if they could call me when they are free. I was informed it couldn't happen until after hours if at all. BUT.it is ok for me to bring my dog back in to receive another check up.at a charge of course! You don't have time for a 3 minute phone call but you can work in another appointment.
Their customer service and actual caring has really dropped off over the years. I guess its time to look for a new vet. You might want to consider finding a different clinic to take your pet too. I am just heart broken over how it is all about making a dollar for everything. Palm Glen.you can do better.get back to caring.
They would not allow me to speak to the Dr. I understand they may be busy so I asked if they could call me when they are free. I was informed it couldn't happen until after hours if at all. BUT.it is ok for me to bring my dog back in to receive another check up.at a charge of course! You don't have time for a 3 minute phone call but you can work in another appointment.
Their customer service and actual caring has really dropped off over the years. I guess its time to look for a new vet. You might want to consider finding a different clinic to take your pet too. I am just heart broken over how it is all about making a dollar for everything. Palm Glen.you can do better.get back to caring.
Kate Buckmaster
Jan 28, 2022
Ann Stevens
Jan 23, 2022
R. G.
Jan 20, 2022
Good prices, but poor service by the vet nurse / administration staff. Prescription request are always delayed or never done. Any for of records/communication is poor, you literally have to micro manage them over the phone to get anything done. If the intake is too high and they are short staffed they have plenty of time to fix this issue as it has been going on over a year.
Have my dog on 3 medications which is too harsh and too difficult to get them to do adequate testing to get her on another single medication. We were forced to go to another vet clinic today.
Have my dog on 3 medications which is too harsh and too difficult to get them to do adequate testing to get her on another single medication. We were forced to go to another vet clinic today.
Nikki West
Jan 19, 2022
Today was my first visit to Palm Glen and it was a great experience. We will definitely be back! I really appreciate that Dr. Johnson took the time to get to know us and our situation and answer ALL of my questions. We adopted our senior dog about a year ago and we are still learning how to best care for him as he ages, so I had a lot of questions! Dr. Johnson gave me a ton of great information and advice, and helped me decide what approach was best for my dog's arthritis.
The whole staff was very kind and patient with both me and my dog and it was a fantastic experience all the way around. I am delighted to have found Palm Glen and I will definitely be bringing all 3 of my dogs here from now on. Thank you so much for providing such great care!
The whole staff was very kind and patient with both me and my dog and it was a fantastic experience all the way around. I am delighted to have found Palm Glen and I will definitely be bringing all 3 of my dogs here from now on. Thank you so much for providing such great care!
Sasha Tregs
Jan 18, 2022
Irina Tsekhanova
Dec 31, 2021
P. Richardson
Dec 31, 2021
Due to covid they were short staffed and backed up. I waited and hour past my appointment time because of this but I was grateful they had a time available to fit my dog in that same week. Worth checking out if you're unsure. Semi-affordable and great personable staff. Three stars for the price and future expectation for the wait for other patients' appointments.
Ashley Krause
Dec 16, 2021
Sean DeNairo
Nov 26, 2021
The doctor and staff were very friendly, helpful and straight forward. Very affordable care for your loving pets! They really do care about both the pet owners and their financial situations by making it easier to afford their services, surgeries etc., and of course the animals and saving lives! I totally recommend this place over most of the valleys scamming people out of their hard earned money establishments who could care less about helping animals and saving lives!
Belen Bic
Aug 24, 2021
We were fortunate that someone cancelled and we were able to get our dog an appointment on the same day we called. All of the staff were friendly and good with him which made the whole experience less stressful and more positive. Dr. Jeri was very kind and patient-listened to and answered all of mine and my husband's questions. We will definitely continue to bring our pup here in the future.
Terri Campbell
Aug 20, 2021