ABOUT US Red Rock Pet Resort is a place your pet will love coming back to time after time. Whether it's just for a day of frolicking with his/her friends or a longer stay while you're on vacation, your pet will have a great time and receive the loving care he/she deserves while you're away.
Reviews (20)
Maddie S.
Jun 28, 2022
This place is great! All the staff are so friendly and genuine, so I feel comfortable taking our pup here. Our dog comes home tired but not to the point where we are worried he didn't get any rest. Their prices are on par with competitors and they're close to the freeway for convenience with pickup and drop off.
Jill S.
Jun 13, 2022
Deb H.
Nov 30, 2021
As a previous review states there are so many good things about the staff here. They are friendly and amazing. However I completely agree with him when it comes to McKenzie. Being a manager you need professionalism and to be able to speak without being completely rude! As an owner of a business and a current manager myself if one of my employees acted the way she did with me today she would not be working for me.
There are ways to get your point across without insulting and yelling in the background about the person on the phone. I understand we had an issue to work through with our pet, but to be degraded and disrespected by a manager? Completely uncalled for.
There are ways to get your point across without insulting and yelling in the background about the person on the phone. I understand we had an issue to work through with our pet, but to be degraded and disrespected by a manager? Completely uncalled for.
Susan B.
Nov 12, 2021
Brandie is the absolute BEST groomer. She goes above and beyond taking care of my Chinese Crested Powder Puff. She is so patient and gentle with my nervous little guy, and he is always so happy once he comes back from seeing Brandie. And the quality of her work is wonderful. This is a fantastic place to take your doggos.
Anthony B.
Jul 13, 2021
I'll start with the good - I feel safe leaving my dogs here. They love going to DogTown daycare, and the price is affordable. I am comfortable with the caretaking practices of the staff, and have complete confidence in their ability to properly watch the dogs and keep them safe. They also usually take a daily picture with a little note of how the dog did that day, which has been very enjoyable.
The only reason I'm not giving 5 stars is because of the manager, Makenzie. Almost every interaction I've had with her, I've felt like she treated me rudely and that my business was unimportant to her. My wife and a couple of friends I've referred to DogTown have told me about some very similar experiences they've had with her as well. I'll keep bringing my dogs to this location out of convenience for now and hope my negative experiences are improved since they do love coming here and have lots of friends. I don't need special treatment or even to feel valued as a customer, but I would like some basic common courtesy. If I start seeing this I will revise this review.
The only reason I'm not giving 5 stars is because of the manager, Makenzie. Almost every interaction I've had with her, I've felt like she treated me rudely and that my business was unimportant to her. My wife and a couple of friends I've referred to DogTown have told me about some very similar experiences they've had with her as well. I'll keep bringing my dogs to this location out of convenience for now and hope my negative experiences are improved since they do love coming here and have lots of friends. I don't need special treatment or even to feel valued as a customer, but I would like some basic common courtesy. If I start seeing this I will revise this review.
Ellis K.
Nov 16, 2020
Okay, so when I first got my pup. I used to take my lil dude all the time, he got a little older and I started working from home. I swear that this place is why he is so nice and playful with other pups. He LOVES it here. Whenever I pick him up he literally looks back out the window as we drive away. I just took him for a trip while I was gone and I picked up him and he was so sad to leave! I love their report cards and everything they send out. They do a phenomenal job. Highly recommend.
Kaliaah S.
Nov 16, 2020
Let me start off by saying how wonderful Makenzie was with taking my last min change of request for my husky! I will definitely recommend this amazing place to my family's and friends out here for their outstanding customer service! I'm extremely happy to found a safe place for my husky to go while I'm busy taking care of personal matters!
Jolene P.
Nov 06, 2020
We have been so happy with Dogtown for our Gracie! She is so happy to go to doggie day care. They take a picture of her and give her a report card. It's awesome! The best part is that we had one of their trainer's, Nellie come and train her at our home. Gracie is a very happy, big, strong and energetic dog that was jumping up on everyone that came to the door.
In just 3 sessions with Nellie, not only did she stop jumping on people, but she now is a pleasure to walk. She no longer takes us on a walk, we walk her! She will also now sits for a long period of time until we release her! Yeah! Thank you Nellie! The only reason I didn't give 5 stars is because I would have liked to see the dogs have a bigger, grassier place to run around in. Still, Gracie does love it there!
In just 3 sessions with Nellie, not only did she stop jumping on people, but she now is a pleasure to walk. She no longer takes us on a walk, we walk her! She will also now sits for a long period of time until we release her! Yeah! Thank you Nellie! The only reason I didn't give 5 stars is because I would have liked to see the dogs have a bigger, grassier place to run around in. Still, Gracie does love it there!
Linda B.
Oct 19, 2020
Lexi B.
Oct 10, 2020
Please never take your pets to this place for grooming, who knows what they do to your animals while boarding them. This is my puppy, all cut up, razor burned and tortured at her grooming appointment a couple of months ago. She wouldn't eat for days because she was so nervous and scared from her experience here. I had to hand feed her. Her nails were cut too short that they shattered and she bled everywhere and her cuts took weeks to heal. Please save your animals from such a traumatic experience.
Julie C.
Sep 21, 2020
We moved to Utah about 6 weeks ago and took our 3 yr old Golden to several day cares, none of which were clean nor felt right. After checking out Dogtown Pet Spa for the first time and only after a few hours, our Golden came home and slept for hours, she had so much fun! At other day cares, she would walk out at the end of her play day but here, she runs out!
I swear I see a smile too! The team at the Sandy location takes very good care of her not to mention the place is clean so she does not come home stinky! We left her for several days and knew she was in great hands, cared for along with getting the love she is used to getting at home!
I swear I see a smile too! The team at the Sandy location takes very good care of her not to mention the place is clean so she does not come home stinky! We left her for several days and knew she was in great hands, cared for along with getting the love she is used to getting at home!
Erynne C.
Jul 03, 2020
I brought my dog to get groomed. She's a husky so she had quite a bit of her coat that needed to come out. I paid EXTRA for the "de shed" and she looks worse than when I brought her. I'm shocked they actually brought her to me and acted like she looked good or that the groomer thought she looked acceptable enough to say she was done. When we brought it up to the front desk she basically said no one was there that could do anything. So unacceptable, I paid $85 for my dog to look the exact same with tons of hair everywhere still. Would not recommend and will not be going back.
Nicole P.
Jan 23, 2019
This place is incredible. They ALWAYS take care of your dog with the utmost thought and care. I take my dog here for daycare, boarding and training and my pup loves it! The staff and the owners always take the time to answer my 10000 questions. My money and my pup will always go to Dog Town. They have a limit on how many dogs they take for day care because they don't want it to be over crowded for the pups to run free (amazing).
Take one look at the owners training resume and youll never second guess them for a minute! And after training, they will never turn you away for needing some additional training advice. The prices are right and they are very encouraging. I refer to this place as my pups second home.
Take one look at the owners training resume and youll never second guess them for a minute! And after training, they will never turn you away for needing some additional training advice. The prices are right and they are very encouraging. I refer to this place as my pups second home.
Angela H.
Jan 20, 2019
Alicia B.
Jul 11, 2018
Kevin W.
Jul 09, 2018
Dogtown is the only place for us. Our relationship with Dogtown began with training classes for my youngest dog. After experiencing the dedication of the training staff I did not hesitate to make Dogtown our go-to for all boarding and day care for my two dogs. It is wonderful to have a place where much of the staff are trainers themselves and make an effort to understand each dog.
Andy P.
Feb 28, 2017
I had a good experience with Dog Town. My 9 month old Blue Heeler mix, Wagner is so full of energy that I've never tired him out. He has been to other dog day care.but he's never worn out. Today was an 18 powder day at Alta. Its what I live for. I dropped Wagner off at 7 15 am. I was dead tired when I picked him up.luckily so was he. He's sleeping like a log right now. Thank to John and Teresa and their staff (and all the other dogs) he had as much fun today as I did. We will be back
Pin H.
Dec 15, 2016
Haley B.
Jun 29, 2016
April C.
Sep 22, 2014
I wasn't impressed with these guys. My Jordan loved it at first but then whenever I took her back I had to tell them who she was and we went there often, they never remembered her! Every time I would go to pick her up she'd be waiting at the gate behind the desk just waiting to get out. I switched to Laundermutts and WOW what a difference.she gets excited just when I pull in the parking lot and can't wait to go in.