This site reflects our store's atmosphere, a fun place, an indoor zoo. Make sure you visit every exciting page and come back often because it is ever-changing. Our staff is thoroughly knowledgeable in all areas of animal husbandry and are eager to assist you.
Services
Reviews (25)
Heather Bania
Jun 11, 2022
This is a bigger place than what I have seen in the area. They also sell puppies here. You can't see the dogs unless you are very interested in buying one. You stand behind a line and just look at them which I think makes it hard when you have smaller kids that want to see them. But I also understand why they do it plus 1 of the guys said he believes it has made the puppies healthier since tons of people are not handling them. They have lots of different kinds of birds that will sit on top cage an whistle with you.
F. T.
May 18, 2022
Kimberley Ebsary
May 07, 2022
Merari P.
Mar 16, 2022
We bought an adorable puppy (Chinese Shar-Pei) from this pet store about 16 years ago. We recently lost a different, beloved fur baby. So, we went there to look for a new puppy. There is a barrier that said "serious" buyers only. We waited a while for someone to get their attention and followed the older Caucasian male to where he goes into and shuts the puppy barrier.
He seemed annoyed and assumed that we weren't serious or had the money to buy a puppy. We asked to see the puppies. He, then he hesitantly pointed at the puppy type board with the prices and said "which one do you want to see?" Before we looked for someone to help us, there was a Caucasian older couple in the other side of the barrier with a dog and even went and picked up other dogs from different cages.
I thought we could do the same, but we weren't the "type" to buy a puppy?! I don't understand their business practices and lack of customer service. How on earth could we even decide "what puppy?" if we couldn't even see the puppies? Obviously they are doing well because the store has been there for a while. My husband and I left without looking at or buying any puppies because he was so rude.
We will never pay them another cent. Word of mouth goes a long way. If they don't change their practices, they will lose business! Just like we left, so will other potential customers. Pet stores are a dime a dozen and there are great breeders everywhere! Cut the middleman, search on google and save your money!
He seemed annoyed and assumed that we weren't serious or had the money to buy a puppy. We asked to see the puppies. He, then he hesitantly pointed at the puppy type board with the prices and said "which one do you want to see?" Before we looked for someone to help us, there was a Caucasian older couple in the other side of the barrier with a dog and even went and picked up other dogs from different cages.
I thought we could do the same, but we weren't the "type" to buy a puppy?! I don't understand their business practices and lack of customer service. How on earth could we even decide "what puppy?" if we couldn't even see the puppies? Obviously they are doing well because the store has been there for a while. My husband and I left without looking at or buying any puppies because he was so rude.
We will never pay them another cent. Word of mouth goes a long way. If they don't change their practices, they will lose business! Just like we left, so will other potential customers. Pet stores are a dime a dozen and there are great breeders everywhere! Cut the middleman, search on google and save your money!
Rynver Noodle BadMindFool
Mar 15, 2022
A busy place with an archaic approach to selling mass with animals. They take relatively good care of them. Yet they are only really and properly one star rating in this regards above big pet stores, 'specifically the ones doing it right of course'. I personally see no reason to feed the machine which cranks out designer dogs.
Landon Poirier
Mar 15, 2022
Jaime Ziadie
Jan 12, 2022
Wow, what an AMAZING Pet Store. Really, Pet Kingdom is so much more than just a per store. It is a beautiful oasis that goes above & beyond catering to ALL animal lovers. The owners, Jeff & Bonnie are truly wonderful people. They opened for me, after they had closed and were leaving, just so they could provide me with some Finch seeds that I had driven all the way from Bonita Springs to get.
I was late in getting there, and arrived there at 6:45pm, after they had locked up at 6pm. When they saw the desperation in my face at their front door, they opened back up and sold me the bird seeds, that my wife would have beaten my butt for, if I came back without it. Jeff & Bonnie saved me from a possible brutal beating. Just kidding, but seriously, Jeff & Bonnie are the BEST! I will gladly go out of my way, and drive the extra 30-miles to only shop at Pet Kingdom for all my little birdie needs.
I was late in getting there, and arrived there at 6:45pm, after they had locked up at 6pm. When they saw the desperation in my face at their front door, they opened back up and sold me the bird seeds, that my wife would have beaten my butt for, if I came back without it. Jeff & Bonnie saved me from a possible brutal beating. Just kidding, but seriously, Jeff & Bonnie are the BEST! I will gladly go out of my way, and drive the extra 30-miles to only shop at Pet Kingdom for all my little birdie needs.
EvolvingInto B.
Nov 20, 2021
Tiffany K.
Nov 10, 2021
Amanda Daniels
Oct 26, 2021
This place is an absolute DUMP. They abuse and neglect their animals. None of the enclosures are cleaned, there was a dead hamster in one of the 5 gallon fish tanks they use for rodents, & WORMS in the bird enclosures. Absolutely disgusting, not to mention the MANAGER cursed at me & berated me when I tried to point these things out to her. This place is an absolute joke.
Zuleyka L.
Oct 10, 2021
This business is horrible, sick animals, dead animals. absolute horrible management & employees. this place needs to be shut down and the animals need to go to a rehabilitation center or a much better place that cares for them thoroughly because all of them are sick and dying in that store. don't shop here at all. this place is hell! the owners/managers should be convicted of animal cruelty!
Juan A.
Sep 19, 2021
Pet Kingdom is the place to go for any pet that you may want! I bought a puppy from them and the experience was great. The puppies were clean and the prices were of great and fair value. Petland had an Australian Shepherd for $6,500. Pet Kingdom sold the same color and size Australian Shepherd for more than half the price. There is no scam at this place, and also the store itself is extremely unique. They have all types of fish, birds, reptiles, etc. that you don't see at traditional stores.
Ryan P.
Sep 11, 2021
All I can say is that I will never shop there or visit there again. I was looking to buy a dog and waited for 45 minutes to be helped to see a dog. Not a single person helped or even approached me. Then when one finally did, a short haired woman came over from the dog section and was super to me and my daughter. I told her that I wanted to buy a dog, but not her for +$2000 after waiting almost a hour and then being treated rudely. All I can say is, dont impulse buy and look online. Just stay away from pet kingdom.
Samantha L.
Sep 01, 2021
They have tons of animals, which are cool to see, but it definitely is not big enough for everything they hold. There are huge bunnies in very small cages, they look like they're dying and simply have no quality of life. For now they have the puppies blocked off for "serious buyers" only (because of covid). There are several puppies in each display and while i was standing there one of them pooped then turned around and started eating it.
I understand that puppies sometimes do this and i caught a workers attention to potentially stop it. The employee went to get something i guess to clean it up, but was gone for a long minute and the rest of the puppies had already eaten the entire pile of poop. This place needs a bigger space or needs to stop taking in animals they do not have the space or time to care for. It was an incredibly sad visit.
I understand that puppies sometimes do this and i caught a workers attention to potentially stop it. The employee went to get something i guess to clean it up, but was gone for a long minute and the rest of the puppies had already eaten the entire pile of poop. This place needs a bigger space or needs to stop taking in animals they do not have the space or time to care for. It was an incredibly sad visit.
Mike S.
Aug 08, 2021
Bought a puppy 3 weeks ago. Had kennel cough. had to go to the vet for medication. They did pay for it. I wanted another dog as a playmate for the 1st one. Guess what. This one is sick as well. He will probably infect the one I already have which they will not pay for. Two for two is not good. For the money you pay for a dog you would think they would sell healthy puppies. I was wrong. I strongly suggest you go elsewhere. This is not a good business.
Chloe C.
Apr 17, 2021
Anysia R.
Apr 04, 2021
Michelle B.
Feb 13, 2021
Saw 2 pups on their website we were very interested. Got there and the girl who apparently controls their website said she didn't get a chance to update the site yet That the pups were sold. She also would not let you talk and ask questions. She just kept talking, I just wanted to say "STOP TALKING!" One other customers service rep asked me if we were let in behind the covid barrier to see the pups. We said yes. It was rude. we won't be back.
Michele S.
Dec 31, 2020
I don't like pet stores! I hate seeing the bored animals, the stress plucked birds and employees that don't supervise customers interactions with animals that can't escape being poked at. That said, I took my macaw yesterday for a wing and nail trim to Pet Kingdom. Every pet store should be like this! Clean, great staff and absolutely beautiful well cared for birds.
While I didn't go into the dog & cat area, going by the healthy looking reptiles and bright eyed, glossy feathered and playful parrots, I would bet they too are well cared for
While I didn't go into the dog & cat area, going by the healthy looking reptiles and bright eyed, glossy feathered and playful parrots, I would bet they too are well cared for
Jessie L.
Feb 07, 2020
You used to be able to play with the dogs, and I can understand if it gets frustrating when people pick up dogs without supervision or assistance, but it's cruel to the dogs to have them caged up and alone for hours on end. Dogs are social creatures, and for them to see all of these people passing by day in and day out, and not being able to be pet or played with is actually so mean.
So what, only prospective families get to play with only the certain dogs they maybe might want? What happens with the dogs that go unwanted for a few days at a time that just see these other dogs getting taken in and out of their cages and watching them get played with? The other way, at least every dog gets socialised appropriately. It's even a better way to get families to figure out which dog they may want to play with individually because they can get a taste of what that dogs personality and temperament is like before deciding to get to know them further.
These dogs are walking around towards any person who walks anywhere near them, desperately wanting the attention. The employees have never, in my many years of going to this place, had any issue in reminding people not to pick up the dogs, and offering assistance with any of them. These dogs are going to be depressed and improperly socialised. This is SO sad, and so cruel, and borderline abusive.
I just have to add I used to love this place. The cages were always pretty small for the dogs, I'll admit. And dirty, too. But they were getting the attention they needed and deserved. Now all they do is sit in a tiny box covered in their pee and poo, with dirty water, their food scattered all over the place, and hope that someone will let them get out.
So what, only prospective families get to play with only the certain dogs they maybe might want? What happens with the dogs that go unwanted for a few days at a time that just see these other dogs getting taken in and out of their cages and watching them get played with? The other way, at least every dog gets socialised appropriately. It's even a better way to get families to figure out which dog they may want to play with individually because they can get a taste of what that dogs personality and temperament is like before deciding to get to know them further.
These dogs are walking around towards any person who walks anywhere near them, desperately wanting the attention. The employees have never, in my many years of going to this place, had any issue in reminding people not to pick up the dogs, and offering assistance with any of them. These dogs are going to be depressed and improperly socialised. This is SO sad, and so cruel, and borderline abusive.
I just have to add I used to love this place. The cages were always pretty small for the dogs, I'll admit. And dirty, too. But they were getting the attention they needed and deserved. Now all they do is sit in a tiny box covered in their pee and poo, with dirty water, their food scattered all over the place, and hope that someone will let them get out.
Robert R.
Jan 20, 2020
Brita R.
Jul 30, 2019
This is probably the coolest pet store that I have ever been in! Every year I go to Fort Myers, Florida and I visit the Pet Kingdom and every year it is equally as awesome as the last. They always have a big cage in the front with a spectacular animal in it. I've seen monkeys, lemurs, and this year there was an 8ft boa constrictor in it.all being for sale of course.
Very expensive if you want to buy a pet but we always just go to see their new pets. The puppies are so adorable and it is fun to go to a store that sells such exotic pets (i.e. lemurs, prairie dogs, monkeys, parrots, .). Staff working there are always so kind and extremely knowledgeable about their animals. Can't wait to go back next year!
Very expensive if you want to buy a pet but we always just go to see their new pets. The puppies are so adorable and it is fun to go to a store that sells such exotic pets (i.e. lemurs, prairie dogs, monkeys, parrots, .). Staff working there are always so kind and extremely knowledgeable about their animals. Can't wait to go back next year!
Mr. T.
Jun 30, 2019
Jamie K.
May 27, 2019
Place is kind of a cross between a zoo and a pet store. It does smell a bit in the store and it is dark and dingy with low ceilings. The dogs are in glass cubes on the floor. They have a huge assortment of animals from dogs to snakes. As you enter there is a huge snake and a big lizard. In the back is a monkey. We were going to buy a dog and they said it was quarantined because there sick dogs in the transportation truck to the store. They said that dog wasn't sick but just out of abundance of caution they could not sell it. Kinda scary.
Denver L.
May 06, 2019
I adopted my "purebred" Shih Tzu from here. She came with papers, so I decided to google the parents, because it would be cool to have another Shih Tzu from the same breeder. Turns out, this dogs was bred by someone on the humane society's "horrible hundred" puppy mill list. This breeder had a DEAD DOG found during her inspection, moldy food amongst other things.
My dog has digestive issues and an eye problem, most likely due to irresponsible breeding practices. Do yourself a favor and find a breeder yourself. Check out where your dog is being bred. Don't just pay these guys and expect they will do the work for you.
My dog has digestive issues and an eye problem, most likely due to irresponsible breeding practices. Do yourself a favor and find a breeder yourself. Check out where your dog is being bred. Don't just pay these guys and expect they will do the work for you.