Pet Stop

Fast and efficient customer service from the front desk staff. Dr. Chang (vet) is very knowledgeable and personable. I would recommend this clinic to anyone with a small animal.

We take all our fuzzy critters here and they get the best care. Can't ask for a better vet!

I have been to multiple veterinarian clinics in my pet parent time. Pet Stop has been one of the best that I have encountered. Veterinarians are excellent diagnosticians and they are very good to my pets.

Dr. Willis was amazing with our vet anxious dog! He took the time to make him feel comfortable and didn't try to push him more than he had to. I recommend him to everyone! Overall the best experience I have had at a vet. Even the front office workers are so nice and helpful. So glad I switched over to Pet Stop!

Wonderful team of professionals. They truly care about their patients. I never witnessed one patient come in where they weren't greeted by the staff in a loving manner. Excellent doctors as well with good communication. Thank you!

Dr. Chang is awesome! My husband and I. And all of our fur babies all have and do love her to! Highly recommended.

Best vet in Anchorage! And reasonably priced which I can not say of pretty much any other veg here. Came here on the recommendation of several long time customer friends and I could not love them more. In my opinion you can tell when a vet really cares for the animals they treat and both Dr. Versteeg and Dr. Boyd have been so loving, kind, caring and affectionate to my two dogs!

They have helped me plan out care for my senior dog and always take the time to go beyond just medical issues into concern for his well being and quality of life. They have given my great advice on food, exercise etc. I have been to several vets in town trying to find a good fit and my experience is that most will charm you an arm and a leg to do the bare minimum and don't care about having a long term relationship with you as a customer. Here however it is the opposite of that and they could not be more committed or caring

Wow! Pet-Stop is the best! My dogs and cats love going there. The front desk gals are awesome. Sharon so kind and considerate. And the Docs really care about the Pets large and small. A shout out to my Doc Chris Michetti who we adore, Dr. Wilson and Dr. Palmatier you are the best! I've been going to the Pet-Stop for over 20 yrs. This place has gone above and beyond for my pets.

And the vet techs we love you all. Ginger the cat's love you. And a shout out for everyone that works at Pet-Stop. I would highly recommend this place for all Pet Services Tana Ogard Anchorage

Michael's an awesome groomer and the staff are always kind. Our chihuahuas are nearly 7 years old and we've been taking them to The Pet Stop since they were about 10 weeks old. We've never had an issue and quality is consistently high.

My recommendation is to not even waste your time. We have a 30lb Cocker Spaniel in need of a trim. The person on the other end of the phone call who was supposed to be helping us set the appointment up was short with us and somewhat dismissive. She stressed several times that if we weren't there by 8:30 AM today our dog would not be seen. Being a professional, I understand the importance of time, but it was over-stressed to the point of being rude and awkward.

This morning, we took our dog in at 8:15 AM for his appointment. He was a little timid as this was a brand new experience for him at a different location and with a different groomer he had never met. Because he was acting uncertain and a little scared, the person refused to work with my dog. My wife assured the groomer that we've had the dog for three years and he has never even acted aggressive toward anyone. Yet, the groomer simply said that he preferred not to take the chance and made no effort to become familiar with him.

I am not bitter about the experience as businesses have the right of refusal. This place just didn't seem very accommodating or eager to gain my business. So if I were you, I would search for a dog groomer that works to gain your business, not one that expects you to work to be their customer.

I've been going to the Pet Stop since I was a child with my first pet. Now my husband and I bring both our dog and cat here. The staff is very knowledgeable and very friendly. We are recently going through a sad time with our dog, and they have been so caring and sensitive to our needs. We have never had any problems with being seen here. I highly recommend them.

Made an appointment and had both dogs seen today. I think they're great here! Our male Italian Greyhound was showing signs of the flu. It was vaccine time anyway so get him checked out too while there. He was sneezing and had a cough, they reassured me it was nothing this time but dogs can get the flu. There is a vaccine for it and it's pretty active, going around in the lower 48 right now.

Since we have Fly Dogs as we travel, especially since they're show dogs, they come in contact with other dogs all over the country. Lower 48 dogs come here to compete with ours all the time. In Alaska you only need the Rabies Vaccine once every 3 years unlike in the lower 48! Also after age 7 dogs build an natural immunity to Parvo. So no Parvo for our older 13 year old boy.

This was the last Parvo shot for our girl too as she's 6. Dr. Wilson is also the Anchorage Zoo's vet too. They handle the whole spectrum of animals and our experience has been very good here overall. But they are booked out weeks in advance. If you need a Health Certificate to fly book it out about 10 days in advance of your flight. Our dogs are small enough to go in cabin.

We all consider our pets family, and We have for years trusted them with ours. Next 2 appointments are to clean teeth. Poor old boy needs a few extractions too. But heck he's like 83 in dog years!

This veterinarian clinic has very good veterinarians. Their charges are reasonable. The appointments are easy to make and the wait time is not very long. I would highly recommend this veterinarian clinic to anyone who loves their pets.

Do not recommend. First impression when I called them was snooty and dismissive, and I wish I had not given them a second chance. My dog is terrified of having his nails trimmed. It was suggested I try a vet clinic who could provide more complete care. For $18, this is the only place that made my dog bleed. I told them of dog's issues. The technician was rude throughout.

She didn't greet me, then brought dog out bleeding, just said he was naughty and oh yeah we cut him. Not apologetic or sympathetic. They had nothing to restrain him with like the pet stores do, so of course him trying to get away would be a problem. No offers of restitution or treat. Never going back

Great customer service for both human and pet lol. Friendly staff. I brought one puppy and 4 ferrets. It was a blast to see the staff party with my pets as they where been evaluated.

This used to be our favorite vet place in town. I feel like they are way too busy for good customer service anymore. There is no designated line and it seems chaotic every time we try to go in there - and we also never get acknowledged. Will be looking for another place to take our dog unfortunately.

Dog Grooming was marginal at best. In the future we learned from this to ask if groomer is comfortable with breed. We can shave our dog at home. That's what we specifically ask to not be done.

My cat has long fluffy fur to the point he completely gives up on grooming it and winds up matted. I try to brush him before them but he fights me on it. No place in town would accept him, then petco suggested this place. I agreed to the optional sedation, because I understand the reality of cats. They're not all friendly and even the ones that are have teeth and claws. Luckily they said they had no issues!

He didn't need sedated and they said he was sweet as can be, everyone loved him. I was so worried about leaving him someplace with people I didn't know but they took good care of him! My only issue was the price. The lady in front of me paid $60 for her little cottonball dog to get shaved but it cost me around $260 for a cat.

Don't take your pet here! I dropped off my 9 month old puppy for a routine neuter procedure when the vet called me later that afternoon stating she made a mistake during surgery. She explained when she made the neuter incision and pulled his testicles up to snip, she "accidentally" let his blood vessel slip thru her fingers and back inside, near his kidneys.

She then had to cut his abdomen open to cauterize the blood vessel or he would have bled to death. When I picked him up he had a 5 inch incision on his stomach as well as the neuter incision. It was bad enough my dog had to endure two surgeries, but how they handled things after showed even more negligence and incompetency on their part. The Petstop "fit" my dog for a cone to wear around his neck so he couldn't lick the surgery sites.

When I was asleep that night I could hear him licking and noticed he could actually reach the incisions.they didn't give him the correct size cone. I couldn't sleep the entire night because I was trying to watch him, worried he would cause infection. I brought him back the next day to get the proper size. Two and a half weeks later I wanted to make sure he was healing properly (although they never stated a need for a follow up) so I brought him to the same vet that performed the operation.

She said he was fine to take the cone off, even if he licks the scar, he will be ok. Fast forward 2 weeks later and I noticed my puppy was lethargic and kept licking at his wound on his abdomen. I decided to take him to another vet clinic where they said his stitches inside were not yet dissolved. The incision became inflamed from him licking so they prescribed anti inflammatories/pain pills and told me to keep a cone on him. It's been a month and he's still healing from what was supposed to be a routine neuter.

The Petstop is operated like a mill, only caring about getting as many pets thru as possible. Because this review is already so long, I left out even more horrible treatment from this place. They're lucky I didn't sue for the unnecessary pain and suffering of my puppy, let alone the stress it caused me while I was 7 months pregnant. If you care about your pet, take them to a reputable vet clinic, not this substandard place.

The worst experience I have ever had. (AVNA) Veterinarians are expected to adhere to a progressive code of ethical conduct known as the principles of veterinary medical ethics (PVME ). (VCPR) veterinarian client - patient relationship. Standard of care was not upheld. Case pending

Absolutely love the Pet Stop! Started coming here several years ago after my friendly neighborhood clinic suddenly closed. My dog and I have been very happy with the service and lever of care that we have received here, and I feel that their prices are fair. I also have several friends who bring their pets here and are also very happy with their services.

I also love the in house groomer. He makes notes about my dog so that each time she comes back, he knows her a little better. My dog absolutely hates grooming, but adores him. He's a true pro who has been at the Pet Stop forever! It doesn't hurt that the price of a full groom is about half of what I used to pay at PetSmart for some random kid to bathe and brush my dog! I highly recommend The Pet Stop to anyone who is looking for a new vet.

I take my pet here because it is convenient to one our work locations. I've always enjoyed a positive experience here and appreciate the time they take to talk to you about your pet. They take the time to answer any of your questions and give you information on things you may have not thought to ask. All the staff is very friendly.

If I could give negative stars - I would! I have taken many animals here. My dog, my dads girlfriends animals, a friend's animals. But the treatment my dads cat received along with the following poor customer service is beyond anything I would've expected from a reputable organization. My dad's cat went in for a routine cleaning. She was an older cat so they suggested that we make sure she had IV hydration the day before and the day after her cleaning.

The bill was over $1,000. That's not the bad part. The bad part is that something happened to poor Madison while she was at the vet and her hip/leg was broken her back leg. we alerted the vet that she was not well when she was returned to us and they said they didn't know what happened. They informed us that with her broken hip/ leg, she needed to be put down.

My dad was very upset. We all were. He requested that the manager call him. Twice he made the request. No one ever called. While I liked the vet and I put my dog down at this facility and they were very caring to me personally at that time. I can't forget that something happened to my dads cat in their care and they would not even call to discuss it.

Every time we drive by pet stop we all look over there and either anger or sadness comes over all of us. I will never take another animal to pet stop. To add painful insult to injury they charged us for putting her down. It has been almost 2 years and it is taken me this long to be able to write this review because I was so angry. I will never ever trust them again.

I've had a handful of negative experiences here, and am reluctant to go back. 1) Receptionists seem cold. Phone dialogue is usually unhelpful, often quickly redirected to "so do you want an appointment, or not"? I've been hung up on a couple times, which I'm assuming is because they were busy. During checkout receptionists don't make eye contact, are sharp, and have charged me for the wrong appointment which I then addressed, and was questioned about as if I didn't know what I had brought my dog in for.

Once they realized their mistake, there was no apology. 2) Prices are not upfront. You find out the cost of service upon checkout, and there is no payment plan available. I generally bring $200.00 with me and most of my visits have been around $125.00.(De-worming, dermis sampling, parvo shots, etc). 3) A general lack of cleanliness. There was a puddle of pee right behind my chair the entire time I was waiting, and I waited for quite a while, though we arrived on schedule. 4) My paperwork was NEVER tracked, nor was it ever used to reference previous exams with.

They insisted that I get a shot for my dog that he had already had and I had to bring in proof of paperwork that the shot was given to him (even though it was done there). Keep all of your receipts. Keep all of your checkup dates on your calendar. This was an ongoing issue and could have lead to my dog getting duplicate shots. With my second visit, I came to find out that my dog was not in their file.

I saw two female veterinarians. One was very sweet to my dog. She seemed to adore him and made him feel comfortable and chatted with him. The second was a little more terse, but still friendly. The visit felt less like she wanted to get to know the dog and owner even for the sake of "extra" information for future visits. I didn't have much of a problem with the vets, however.

Still my go to Pet Stop. I bring the 2 pooches annually and always strive to get an appointment with Dr. Riley Wilson; he just has such a fantastic way about him with the animals' overall comfort. Every time my animals stop by for shots or overall checkups they seem somewhat happy, though Mr. B has a bit of anxiety around other pooches, and the staff are friendly and accomodating.

I will always recommend this place and have been a solid fan for 5 years now. I'm lucky a friend recommended this place after we banned our previous vet shop for lack of friendly atmosphere, but that is how the dog cookie crumbles.