Mini Critters Pet Village

Boy when I read the description of two big dogs taken out to poo and the one that didn't was kicked and hit repeatedly. I was horrified. Mini critters owner's excuse was - every dog HAS to go to poo, but these two were "nervous". What a great way to help them get over their nervousness! I want to thank the person who posted this on Yelp.

I would NEVER take a pet there. I've been there and seen animals being dropped off. They cried, had to be dragged in. They were terrified. Please people don't put your loving pet through anything like this ever! If you need to store your pet someplace convenient, maybe you shouldn't have a pet.

Mini-Critters is awsome. This place has the cutest animals ever. The place has dogs, ferrets, mice, and mice The photos I have are amazing to describe the cuteness.

I can't believe the conditions they keep their birds in here- they're TERRIBLE. Please, if you purchase your bird from here, understand that you will need to do your research online and not take advice from this store. The cages are the wrong size (and in the case of the round cages, the wrong shape), the perches will damage their feet (they need bumpy, natural perches for exercise), they need TOYS (birds are incredibly intelligent and need mental stimulation otherwise they go insane), they need natural light. the list goes on. I'm so sad to see a small pet store abuse their animals in this way. Please do not support this store with your money.

I can't believe this store is so in denial about the treatment of their birds - to be willfully ignorant is just astoundingly gross. Parrots need toys for stimulation, textured wooden perches for their feet, and a well balanced diet - meaning with a pellet based diet at the bare minimum with seeds designated for snacks. How sad. Do better.

We were just here to check out bird toys. The conditions for these birds are awful and the prices are way too high. Even if they're in a temporary living situation in this store there's no toys for stimulation, the dowel perches inside their tiny cages are terrible for their feet, their plastic food dishes are grounds for bad bacteria, the food itself is mostly seed which is the equivalent to humans eating fast food everyday all day, and the round cage the canary is in can cause psychological damage and make them feel unsafe. each bird was terrified and unhappy. do better for your animals! and please don't shop here.

My niece bought her puppy from here and my sister also bought a dog a few days later. My nieces dog hasn't stop bleeding from his his rectum and my sisters puppy is dead. When brought to the attention of the business they were told they do not cover what ever was wrong with the dogs. Bottom line is this is not a good place to get your pets. The pups are sick and the business does not stand behind their so called health guarantee. Go elsewhere to avoid heart break.

They have super cute puppies but the puppies have a lot of health issues due to lack of proper care is my guess. I'm writing this review because my mom had bought a puppy from this place. The puppy was super lethargic and timid when I had brought it home. We took the puppy to a vet and they said he had hypoglycemia. The "health guarantee" that they give you for this 2000 dollar dog doesn't cover hypoglycemia.

My mom had to do what was right for the puppy so she took him to the vet and signed over her rights so that a rescue could pay for the cost of what it was going to take to get this puppy to live. 3000 dollars was what she would have had to pay. As much as my mom wanted to she could not financially afford that as she just paid 2000 for the puppy in the first place. All I am saying is do yourselves a favor. save a heartbreak. I've read the reviews and it looks like I am not the only person that has had a problem with this spot

Knowledgeable staff and you can tell that they really care about critters of all sorts. Helpful and courteous. Helped me find a quality brand of dog food comparable to Blue Buffalo at a better price.

HoRriBLE place! dishonest! they said they were holding a puppy for us and they would contact us right away! They SOLD the puppy BEFORE the date that was told! We've been. calling for over a month trying to get a hold of them, making sure that the puppies would come on the due date! THEY LIED!

I bought a beautiful ball python from them today. The little guy was definitely well cared for and very healthy. The staff member that helped me get all of the stuff I needed was amazingly helpful. What a great place to shop for new and existing pets. Thank you.

Good price for the Pet hotel and they have fairly accommodating hours. Make sure to ask about rewards program if you check out mini critters

Picked our dog up at 6pm. Was charged for another night. No one told us that he had to be picked up by 1pm to avoid another night charge. I was fine paying it until the guy next to me was checking out and he dropped his dog off a day earlier and was charged the same as me. I get it rules are rules but he dropped off Wed and paid for 4 nights and I dropped off Thursday and paid for 4 nights. I asked for credit for mine and they said no. Disappointing!

Sadly I recently found out their dogs/puppies mostly come from puppy mills. Puppy mills are when people over breed pure bread dogs in not safe spaces often causing alot of animals abuse. And supplying your store with these dogs only cause more money for that animal abuser to continue. Stay educated

Cute little pet shop. We bought our puppy from them. The critter cash system was a great deal. They have a great staff!

I have been taking my dogs to Mini-Critters for grooming ever since their first time. They are shih-poos with one being more curly than the other. Even with routine grooming, matted hair is inevitable for these two! Rather than shaving the matted hair, they are able to comb through it and make it softer than ever! Because I live out of town, I use the day to run my errands and am able to leave my dogs at the groomers as long as I need to without feeling guilty and with no extra charge.

From answering the phone to make the appointment to picking up my babies, everyone is kind and professional! And while I'm there I can pick up my dog food and treats. As a matter of fact, I just picked up my bag of free dog food for being part of their dog food club/rewards program!

We love our little Malshi. He is perfect. It was a pleasure doing business with Mini-Critters. The owner was kind and informative, and I would not hesitate to return to this store for product recommendations/advice in the future.

Puppy mill. Do not buy their puppies they treat their breeding dogs horribly and do not care about the animals. I've heard multiple stories about people who have bought puppies from them and they've had nothing but health issues and one has even died because of a heart defect. The person who bought this puppy was told there was nothing they'd do about it and the customer was basically S.O.L. (This was a week ago) This place should really be shut down.

The staff were beyond generous to my parents and their beloved dog, Lucy! They kept my mom apprised of Lucy's health issues and gave Lucy so much love. Highly recommend! So grateful to them!

I was in the parking lot of Five Guys when I looked over and saw a staff member outside with 2 large brown dogs (some type of hounds) he was yelling at one of the dogs to go to the bathroom and when it went to the door, because it wanted to go back inside, he hit and kicked it repeatedly. The dog then whimpered (which I was able to hear from my car across the street) and cowered away with his tail between his legs.

I then yelled at the staff member from my car telling him to stop kicking the dog or I would contact authorities. The staff member said "I'm not" and then kicked the dog again before going inside. I then went inside of Mini Critters and spoke to who I believe was the manager about what I had seen, and he stated he would "see what happened and take care of it" and then went to the back room, however I then saw the staff member leave the backroom and return to work a few minutes later. That staff member should be fired! Anyone who abuses animals should NOT BE ALLOWED to work at a pet store, especially one where they sell, board, groom and train them!

Great local pet shop with plenty of variety. Fish, reptiles, small mammals etc. Many brands of pet food available. Aquarium/lizard tanks, substrate, dishes and anything you could think of to outfit a reptile habitat. Neat shop, we will be back.

This place is a shit hole! Want to support backyard breeders buy from this place! Take a look at puppy Mills online just look at pictures and look at puppy Mill videos and if your ok with that then you go buy a dog from there. PuppyMills don't give two shits about their dogs as long as they breed and produce. They are kept in tiny cages never taken cage of or socialized.

Anyone who runs a puppy mill should be put in the same conditions! It's horrible only a coward raises dogs and puppies like that! STAY AWAY STAY AWAY adopt! Or find a reputable breeder that does health checks! Don't adopt a heartbreak I'd have given a -2 million if I could have this place is awful awful!

Really wanna support local but it is impossible when they never have supplies on their shelves. Drives me away to Petco and petsmart. Whoever is in charge of inventory. Do better.

I kept trying to give this place chances, but got burned every time. The staff are always rude. Always. A friend and I asked about the adoption process through their shop and the person we spoke to (I'm guessing it was this infamous "Ryan") was very unhelpful and snarky. He then proceeded to throw a few derogatory "sweetie"s and "honey"s in while we were speaking.

I also watched him insult the teenage girl who was working at the register, it seemed to be whenever I went in there this guy was insulting someone. I kind of pity him as he must have a terrible life to go around belittling others for fun. Needless to say, I've been letting everyone I know hear about it and none of us will be visiting there ever again. Where I work, people would be fired on the spot for acting so callous.

Worst place I've ever worked for. Terrible management (Ryan oaks), terrible to the animals, dirty, rude. I could say a lot more but won't.

I've been coming here for more than 12 years. They have a great variety of pups and kittens for sale. I originally bought my 12yr old Shiatsu from here and have no complaints. The boarding kennels are very clean, well looked after and at a decent price. I've board my dog here from as little as 2 days to 19 days and never had a problem. They have a great selection of fish. I've had my dog trimmed here more than 50 times and they do a great job!

My biggest complaint.and its been an issue ever since I stared to use the boarding services. With the amount of animals boarded they somehow need to open just the boarding drop off/pickup times. The weekend hours are especially short and the limited hours have caused us to change departure and arrival times from being away for work or vacation. A good example; I've arrived back in town at 6pm on a Sunday to find they close at 5pm, so my dog sits there until 6pm the next night.with work the next day its the only available time to pick the dog up and another days boarding. I've even had to adjust flights so I can get there when they open to drop the dog off and get to the airport as quickly as possible to make my flight. I'm not sure making a separate entrance with after hours pickup is the solution but I would have paid $10+ to pick up/drop off my dog a few hours either side.

Love this place! Great locally owned small businesses! Good selection of products! No one died here from going to mini critters. Talked to the owner and she is a very kind and respectful woman. They have cute pups!