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Reviews (10)
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LifeofBeauty K.
May 13, 2022
Saw them on YouTube and wanted to visit, we live 1 hrs and 14min away. After reading the reviews and no response from the owners, I'm a little hesitant. I think I'll pass for now and drive the 2 hrs and 15min to Todd Marcus. Customer services 101, always greet and offer assistance.
Junior Chavez
Apr 09, 2022
Don't go to this place! My Latino family and I entered the place and the first thing the older lady does is gives us a look and says to her coworker "look at the background" both looking at us. As we walk through the dirty store not one "hello" no employee acknowledged us. I asked if we can hold the bird she looks away and says no without giving a reason and walks away. I told my family let's get out of this place. I would give this place 0 stars. I just felt like we were being discriminated.
Jessica Roberts
Mar 17, 2022
The one thing that people make a mistake is expecting others to approach first, when they themselves are the ones in need assistance. I read some of the reviews that complained about customer service and rolled my eyes at the entitlement. If you need help then ask for it! Do not expect others to read your mind. Or to be at your heels. I came to this store today for the second time within a few months and saw no problems when it came to their attentiveness.

Even the last time I was there I had no complaints and that was last November. I got to see all the wonderful birds again, including a new little green cheek named Lyric. They even let me and my boyfriend's yellow sided green cheek conure (Vesemir) pick out his own toys. They were always asking if we needed assistance, even when I told at first I was just browsing. However, if we did need assistance and they didn't ask that would have been fine; because again, it is our responsibility to ask for help.

All and all I like the people that run this establishment. They even helped me get my button back when a Macaw tore it off my jacket and dropped it in the cage. Thank you again for that. If you love birds. Check them out. I know me and my boyfriend will when I return.
Albert Hanneman
Feb 19, 2022
Great place! Lots of bird supplies and the owner and staff are super friendly and helpful. They also have a great selection and a room full of birds in the back!
Frances Martin
Feb 08, 2022
This is the second aviary my daughter and I visited in the same day. Night and day comparing the two. They have variety of birds but the staff I encountered caused not only confusion but lacked necessary knowledge to answer reputable questions. On top of that there was 15 mins left before closing and we were kind of told twice nicely they are closing, I did ask its 6p yes?

And she said yes. We were on the fence literally on purchasing a baby cockatiel, they knew but did not seem to change the attitude of closing at regular time. (Which is fine now, cause I'm glad we didn't make a spur of the moment decision) Confusion came from I went to the front to find someone and ask about the 3 cockatiel babies in one cage, if they were available and if my daughter could hold one.

The lady instructed for her to use sanitizer and they were all available. My daughter takes one out and we are playing with him for about 10 minutes when a younger worker comes over confused why we have the bird out and said these 3 are sold. Anyway a roach came out of the cage lever when we went to look at the one grey baby tiel that WAS for sale. All in all good experience, they could do better, and please do something about the roaches. I'll stick to American Bird Company for sure.
C. Orellana
Jan 27, 2022
Very cool experience bringing my 11 year old daughter to see the birds here. She has 4 parakeets and is a bird lover, she is still talking about all of the awesome birds she got to see.
Timothy Kaczynski
Jan 07, 2022
TC Feathers punches above it's weight. They take excellent care of the birds in their care. Bird food and toys are priced modestly. If you're looking for a bird (after you firmly understand that a bird is a 4 hour minimum commitment PER DAY - not to be caged and forgotten, or a status symbol) this is an excellent choice.
Sydney Fuller
Dec 23, 2021
Pretty cool place overall, a huge selection of birds. We came in for a finch and unfortunately were given the wrong one and didn't notice until we got home an hour later. We wanted a younger one to go with the one at home, specified one with the black cheeks, not white. Younger like mine as to not cause territorial/dominant behavior after the introductory period. A huge bummer, but I'd hate to bring the poor thing back. But it would have been nice to get the one I paid the $45 for. Maybe next time, if we visit again.
Samantha Sipes
May 22, 2021
We have bought two birds (green cheek and sun conure) from TC Feathers. The staff is friendly and very knowledgeable and is able to answer any question we have about our birds. We take them back often to have their wings and nails trimmed. Their food and supplies are a great price as well! The environment of the store is easy going and they make it stress free and fun to pick out a pet bird! Our sun conure was well trained when we picked him out. He was able to step up before we even brought him home!
Kim R.
Apr 14, 2021
Very friendly staff when 20 mins before closing time they were very nice about it. So many lovely birds to see and I got to hold them and buy a beautiful sun conure baby. They are pricy $$$. BUT it's worth it they take very good care of them, make a deposit and you can pay it off before you pick up your baby .