Gladstone Animal Clinic Llc - Larry M Richards

The whole staff was super friendly! Got our Mochi girl (Holland Lop Bunny) right in and were super careful & gentle with her. Dr. was very informative and was able to get her in for surgery within days. Couldn't ask for a better experience!

All drs there are professional and caring. They treat your pets as you do and refers to them as kids. They are very knowledgeable and love animals. I would not take my dog anywhere else

Hid over $100 in fees until after the visit was done with. Was told it would be a $45 visit for exotic nail trims. I'll find somewhere else to go from now on.

Very unfriendly office staff! Called to schedule an appointment and was told we could be seen in the morning due to a cancelation. When we arrived they had no record of our appointment and were going to charge almost triple to get us worked in at some point today.

The staff and physicians here are always so friendly when we lost our last pet we received a card in the mail that came with a flower we could plant in his honor. in one of the most difficult times in our lives they helped ease us through and we could tell they care. I am so grateful to the staff here and we continue to take our other 2 dogs here and will remain loyal customers.

Brought our Beardie into the office for a consultation on if it was time to put him down. He was with us for 15 years. Saw the vet and decided to proceed as he had a great life. Assistant then came in for me to sign two releases which was fine. Then came in 10 minutes later and said we needed go out to pay at the front desk right then before they gave him the shot. Was appalled at the demand but complied as my son was with me and our pet.

Then 10 minutes later the assistant came in and said we could not be present which was what we requested in the initial conversation. There was no empathy or understanding by either the assistant or vet. I only took him there because they supposedly specialized in exotics. It's obvious they only care about getting their $170. Don't use this place. They are awful.

Very caring and kind vets and staff. Charged half the the price for the procedures we needed than other vets. We will be taking our dogs there again!

Have been with Gladstone Animal Clinic for many years and Dr Schlager is amazing! Our pets calm right down when he comes in the room! He takes the time to answer all questions and that we understand his findings. Our new girl Sophie was spayed and spent the night. When the first attendant brought her out she was totally freaking out and visibly upset about the cone she was wearing.

Almost knocking me over and once i sat down she repeatedly writhing trying to climb up on me she's a great pyreneese, it was very upsetting to see her so uncontrollably upset. Finally the attendant realized she needed help asked for it. Holly came out and WOW! She calmed her right down, getting down at her level and sweet talked her. The cone didn't stay on of course but Sophie calmed down and was given a relax pill at my request. At home cone went on no problem since. Holly is the magic key. Thanks so much

3 years ago we needed a vet to look at our pet rabbit. Thankfully we did some research to know what questions to ask a vet to see if they knew how to care for exotic pets. The vet we were going to for our other pets told us to stop feeding our rabbit the night before the appointment. We learned that not feeding a rabbit for 12 hours can be very dangerous.

When we called Gladstone Animal clinic, they quickly informed us to "not" stop feeding her before the appointment. We knew it was the place to take her. In 3 or 4 visits over the years, every experience has been that we were treated with kindness and a special sense of caring for our pet. Highly recommend GAC!

Called last week to make a appointment for 1 of my dogs. The appointment was made for Tuesday 3/1 at 4:15 pm. But then I received call on Monday 2/28 saying that we were late & needed to be rescheduled. When I called on the correct day of the appointment it was rescheduled for Tuesday 3/1 @ 11 am. When speaking with them told them I want to bring my dog inside while the vet looked at him (my dog) and the receptionist said ok.

When I got there and called to check in. Then was told could not go inside with my dog. Spoke with office manager and she stated the person whom I spoke with was wrong. And still would not let me come inside with my dog. I then told them I want his medical records and will go to another veterinarian. Will not go back to this place. I was lied to several times and will not tolerate this.

Friendly and engaging staff. Some of the best veterinarians in town! They are always happy, friendly, concerned, and willing to explain things in depth, so you know exactly what is going on with your pet!

Our poor puppy woke up one weekend with a swollen eye and puking, so we brought him here. Long story short the anti nausea medicine he was given ended up being something my dog was allergic to and so we ended up back there 3 more times that day because he was getting continued and worsening hives every time the steroids wore off. Throughout the whole situation they would first bring us an itemized list of everything they would want to do/administer but gave us full permission to accept or deny any of these things (as it's not free).

I appreciated knowing exactly what they were doing as well as feeling like I wasn't blindsided with the bill at the end of the day. The vet also explained (before our third visit back) that she had taken the time to go through some of her medical journals and resources to figure out what could be causing these reactions as it was not a common side effect of that drug and at the time we had no idea what the cause was. Knowing that they were doing everything they could to help us gave us such peace.

On top of all of this, we left my puppy overnight for monitoring and an IV to flush out his system. They had a 24 hr number that i could call and check up on him and they were actually pleasant and happy to provide us those updates. I never once felt like they were rolling their eyes for being "that dog mom", but felt like they were as concerned and invested in my dog's wellbeing as I was. So thankful we found this place in a time we needed! Thank you!

Great little animal clinic, I will say that I reached out to them originally as there aren't that many clinics that do 'Certificate of Health' for pet air travel. Yet, I did have my dogs get a checkup/microchipped here, but ultimately I didn't use them for the certificate of health as they actually referred me to a different veterinary; a military veterinarian which ended up saving me an insane amount of money.

They honestly didn't have to say anything, and could have been greedy. Yet, the fact is that they looked out for the client at the end of the day; and just did what was best for us. Highly recommended for anything else.

Brought 2 dogs in, terrible experience. Do not recommend. Plenty of other amazing vets in the area. Because of the vets passiveness in treating, we lost one of our dogs a week later. Heartbroken. Take your business and pets elsewhere.

We've been going here since long before Covid and it has always been quite busy. I dread going here now. Our cat has chronic problems so we end up there a lot and they are so painfully slow. Half the time they can't answer the phone or put you on hold for 10 minutes. Then you have to wait in the parking lot when you get there- this takes forever, it is really bad. I'm talking 45 minutes just to pick up a bag of food I already paid for.

I could have gone in with a mask and grabbed it in 1 minute. It's bad enough we are ready to switch vets. I hate to leave a bad review because they are very friendly but it just isn't worth it.

Great service from the Vet Tech to Dr. Rambo! Highly recommend. Excellent communication and service.

It took us 2.5 hours to get vaccinations done and a prescription of antibiotics. Our dog has an infected wound and they shaved around it without asking us first and then charged an extra $33 for doing so. The doctor also wrote the wrong prescription after we told him which antibiotic we wanted and we waited 45 minutes for a new one. I'm sure this clinic is fine but DONT come here during the pandemic. Total waste of time. Totally was nearly $200 and we saved $60 by filling our prescription at HyVee instead of here. Save yourself time and money at a different vet.

They try and over charge you for things you didn't agree too. I read another review about overcharging but I decided to come here anyways. Bad decision. When I made my apt. they said it would be $117 for vaccines. So I come and they take my dog, do everything, and when they call with the total it's $260. More than double! I will never recommend this place to anybody.

Overcharge for services. Poor customer service. Successful businesses find a way through challenges like COVID-19. These guys were overwhelmed and struggling to communicate effectively with each other and customers.

For few weeks I thought my cat was going to leave me, because he was slowly loosing weight due to his age. Puffy is about 17yrs old. He wasn't eating as much, and I can feel his bones though he act very normal and responsive. I took him to a hospital first to get bloodwork done on him. It was showing he had high Calcium level, so the doctor gave him a Thyroid test as well.

The result was negative, and I was also recommended to give Puffy an ultrasound to further diagnose the issues. I didn't believe my first doctor, because I told her I fed Puffy Gluecosime supplements with calcium included treats 30mins prior check up, and she replied with it wouldn't have elevated the level. On top of that, Puffy needs teeth cleaning with X-Ray.

That will cost me around $2500 or more. I love my cat, but doesn't mean that I am gullible. I found Gladstone Animal clinic on Yelp, and it was close to home. I had doctor Carl checked on Puffy, he also recommended teeth cleaning and X-Ray first. That would save me money on the bloodwork because it was required for anaesthesia. I wouldn't need to run bloodwork twice.

The price range was $600-$1600 for teeth cleaning X-Ray, anaesthesia, and possible extractions. I came back few weeks later, and tried to schedule an appointment with Doctor Carl, but I ended up with Dr. Standley. He gave me a different quote, it was around $400-$1200. He also mentioned his previous bloodwork was boring, and stated that it was most likely his teeth that was causing him not eating well.

I was told that Puffy may be loosing muscle mass, because he is an older cat. I was super happy, and relieved to know that he is healthy. I was worried for awhile, and cried often because I thought my cat is dying. He is my world, and I wasn't ready to let him go. Dr. Standley is now my go-to. I brought my other cat to see him, because she had a scratching issue.

She is a lot better at the moment after the steroid shot. He stated she has an allergy issue and will need to submit her for allergy exams if scratching continues. As for Puffy, he is very healthy. 2nd bloodwork with Calcium level showing normal. He loves outdoors, and still travels 3-4 weeks out of the month with me. He also gained weight after teeth cleaning, and his breath doesn't smell as bad.

I only had to paid a little over $600 for his visits. Thank you Dr. Standley for your honestly. This world needs more doctors like you. Gladstone Animal clinic is the best. Most doctors I had tried to rip me off, because they knew how much we love our pets, and will try to spend the money. I'm thrill to find a doctor that I can finally trust.

I have us d Gladstone Animal Clinic for the last 10 years for both my dogs and cats. I love the vets, they have all been thorough and let you know the expected cost before they do anything. The are very kind and very gentle with the animals. They are also great with emergencies.

We have been going to this vet for few years. Our lab was older gal, maybe 12 when we switched to this vet. The care they gave her in her golden years as a relatively healthy lady with some age typical issues was wonderful. When she died they sent a card hand signed by many of their staff, and it really touched us. We have since taken our kitty as well as our new dog.

Overall from the gals up front to the techs and the docs, we have been very happy with the care. Everybody is friendly & helpful. Docs are knowledgeable offering comprehensive yet pragmatic care.

We have used Gladstone Animal Clinic for more than 25 years and have always had great care. Dr Richards has always been our vet for our dog and cats. He was there for us when it came time to make decisions about our pets. The staff is very nice and helpful. We recently had to board our cats while on vacation(something we've never had to do) and our older cat became sick and the vet was on the phone with us immediately. Needless to say he got the prompt care he needed and is doing well for his age.

Very friendly staff and good advice from the Veterinarian that treated my pup. I did ask for a 3 year rabies vaccine when I scheduled the appointment, but only got a one year. Be specific at the appointment. Just like your own Dr.

I was new to the area and my dog got very sick on a Sunday night. This vet was closest to me and the animal hospital on a Monday morning. I got there almost as soon they opened and even though they had other appointments, everyone on staff acted with urgency to help my little buddy. Dr. Roberts was my vet and he did a great job explaining everything and was so sweet with my dog.

He even called me with updates because I had to leave him over night. My dog is 100% better and I have decided to take him there as a regular patient. Thank you so much during a very scary time for us! (Also a plus is that it was affordable. At the animal hospital I had to pay almost $700 for an overnight stay, here with medications it was less than $200 and my dog was all better!)

We recently took our sick cat in to this clinic. The staff was not very friendly when greeting us. Also- the Dr. was not very caring when it came to our cat. When doing the exam- he wasn't very gentle, nor did it appear that he liked cats. We left the clinic, went somewhere else for the tests that were recommended and will not return.

Have been impressed by quality of service and affordability. Will continue visiting when needed.

I am very happy with Gladstone Animal Clinic it's is close enough for me to get to not many places you will find a Dr who take care of birds Dr Rambo. The ladies at the front desk very friendly. Clean place service is great.

I have been going to this vet since my french bulldog was 8 weeks old. Dr. Schlager is the best & I've had a great experience with all of the other vets in the office. Everyone that works in the office is extremely friendly & helpful. My dog has had a broken leg, an obstruction, allergies, etc. and they have been awesome throughout it all. Highly recommend!

Had to make a same day appointment to get some treatment (eye drops) for my dog's conjunctivitis. They got me in, were cheerful upon our arrival, the vet was very informative, nice, quick, answered all my questions, explained what he was doing, and treated my dog well. I would definitely return!

If I could give this place 10 stars I would. Our baby was really sick. We went to the clinic, they got us right in to see the doctor. The entire staff was friendly and eager to help. The doctor was informative and compassionate. He didn't try to over charge us for unneeded tests and explained the meds he was giving and made sure we knew we could come back if we needed anything to ensure our pets health. He reminds us of the country docs where we are from and that is refreshing since moving to KC. I really recommend this clinic for all your animal needs.

This is the only vets office where my dogs do not try to bite the staff or vet. The staff is super friendly and I appreciate that they will try to get them in for an appointment at the last minute.

We have used this vet clinic for close to 15 years and have always had excellent, caring service. Pets are expensive especially when it comes to medical care, but I have no complaint. Today we had to have our pet of many years euthanized. She came to us as a feral kitten and brought us much laughter and joy over the years. We couldn't have asked for a more thoughtful and compassionate vet than we experienced in Dr Lutton. It's a horrible experience to have to have a much loved pet euthanized, but it is made more bearable by a caring medical staff. Our thanks go out to Dr Lutton and the entire staff. Over the years we have had to have several pets euthanized and the staff has always given us tremendous support.

Excellent care and help with our Guinea Pig. Very friendly staff and informative doctor. Took time to always give us updates.

I have taken my Labrador Diesel to there clinic 3-4 times. Great staff and reasonable fee's.