Deogi Pointe Pet Grooming

This family owned boarding and training facility is great! We've boarded our pets here many times over the years, and have also utilized their dog training. The people are friendly. You can see they love dogs! The kennel itself is very well equipped to keep even the pickiest pup happy.

They provided excellent care for my boy, that doesn't like humans. Chris agreed on boarding him, even though he knew that Bear doesn't like humans. I was shown a video of my boy playing happily in the yard with Chris. This is a huge thing for my boy. It is very difficult to find a place to board a dog that doesn't like humans, I haven't taken a vacation in a year but I now know Bear is in good heands when I go on vacation.

Staff is amazing kennel is the cleanest dog kennel i think i have ever seen. You could pretty much eat off the floor, no oder thank you for such a fine job

Only used once for boarding my samoyed. Since they had no social skills or smiles with people or with my dog, I never went back. Looked like they just wanted money.

Critical: Reliability My dogs absolutely REEKED of urine when I picked them up. Both my dogs are potty and kennel trained. They also seemed scared and anxious when I picked them up and were doing everything they could to get out of that place. When I say my dogs were soaked in pee, they were SOAKED. Never again.

Never board your animals here. We have boarded our two dogs two separate times. The first time we had our golden retriever groomed on the last day. She acted extra tired and lethargic and they gave us another dog's medicine in our food container. I returned the medicine and the staff member I talked to promised me that she was not given the medication.

We just so happened to have a vet appointment the next day and had her checked out. The vet found an abrasion on one of her paws between the webbing indicating she was digging at the kennel. We tried them again this past week while we went on vacation for 7 days. Our dogs were returned to us with injuries. We never received a call from them indicating anything was wrong.

In fact we called halfway through our trip to check in and they indicated the dogs were happy and healthy. We took our golden retriever to the vet the next day. Our vet told us that our golden has a sore on her hip from matted fur that scabbed over. This was caused by neglect. She also has sores around her mouth and metal flecks on her front teeth indicated chewing on a kennel door or gate.

Our vet also told us that her front paws have deep abrasions between her toes. Our other dog, a mixed breed, has an identical sore on his mouth from the same thing. Our vet has concluded that our golden retriever was neglected. We did not have our mixed breed check-out but can safely assume that he was treated the same way. Our golden retriever was groomed again on the last day and returned to a small kennel awaiting our return to pick her up.

The staff did not indicate she had injuries when she was being groomed. Pictures of their injuries are included. We called and left a message with Deogi Pointe the day we picked our dogs up and received a call back letting us know that the Owner would call us. My fiance spoke with the owner, Chris. He described her injuries and asked what they could have been caused by.

He said "It is normal behavior for dogs to show signs of lethargy when they come home. They can't watch dogs to make sure they don't chew on things. The dogs did not show any signs of distress when they were there." They said they will have no form of reconciliation or restitution. We have disputed the charges with our credit card company and also reported them to the Missouri Department of Agriculture. You can report using this link to Operation Bark Alert. https://apps.mda.mo.gov/webforms/Operation-Bark-Alert Update: our male dog has kennel cough.

Always great with my Golden Retriever. I have her groomed here and always ask for the de-shedding treatment. She always looks great and happy when I pick her up. I don't really need them to do any real styling for her but they do bathe her, they do the de-shedding, trim up and brush her fur, get rid of any mats, clean her ears, and trim her nails and paws.

I think for the size dog I have, their rates are reasonable and I like taking my dog there. The staff is always very good with my dog and I have never had an issue or complaint.

I was super impressed with this place. Nice building, tons of space for the animals. I only used them for grooming for my little dog. They did a beautiful job. The staff have got to be the most friendly I've ever had at a pet place. They are remarkable. I expect they are likely the best around for grooming. I've tried many places. I deducted a star though because they don't offer teeth brushing.

I got the full Shabbang with teeth cleaning at petsmart for my dog so I really hoped they would be the perfect replacement to petsmart. The grooming job was so much better here-'it's just inconvenient having to make another appointment somewhere else for him to get his teeth brushed. I think we will still use them because they did such a great job but we will be likely continue searching for someplace as good that does everything we need for our doggie.

This facility is not for senior/special need dogs. I disclosed that he is 16-17 years old, has multiple medications requiring administration, does not walk well anymore and does require attention to change positions regularly, he is incontinent of bowel/bladder and provided diapers/wraps for this purpose to keep him as clean as possible and would likely need multiple baths, which we were happy to pay for.

We were assured that his care needs would be met at this facility, and I requested a call at anytime for concerns. We received a single phone call regarding our dog questioning if we could pick him up sooner, that his existing pressure ulcer had worsened, and that he would do better staying home with a sitter next time. Our dog came home distressed, in pain, unable to walk, with multiple new wounds and swollen face on his right side and an overwhelming urine odor.

He would not eat or drink water. The staff denies any knowledge of wounds, reports that our dog had multiple 20 minute walks a day (he was unable to walk for 5 minutes consistently prior to boarding), and that he basically required 24 hour care that they were unable to provide. They were unable to explain why we were not called if they could not provide the care he needed. Update: A call was received from Deogi Pointe owner, Chris. Stated that he saw our dog walk once (on saturday 9/5- the afternoon I dropped him off), asked when they should have called (reports it is normal for old dogs to not eat, drink or move for 2-3 days when boarded), then proceeded to yell at me saying "I don't know what you want" after explaining we would like an apology and a refund for boarding since expectations were not met as discussed and our dog came home in much worse condition than when we dropped him off.

Repeatedly yelled at me "this is a boarding facility, they get fed at 5 am, we can't be there 24 hours a day" and that they "can't keep him from laying in his own piss or poop the whole time". Chris yelled at me about COVID ruining their business, that they are "hanging on by a thread", and asked if "I wanted them to go bankrupt". Chris was still yelling when I hung up.

Find this paragraph on the home page of their website: Introducing Deogi Pointe! Kansas City's newest and most state-of-the-art pet haven. Deogi Pointe is proud to provide exceptional dog and cat boarding services. Professional grooming, personalized training, and pet transportation services. Our beautiful countryside location provides the fresh air, rolling prairie views and peaceful settings you and your pet will adore.

Regardless of size, your dog or cat will have the area it needs to enjoy its stay. And, Deogi Pointe features Kansas City's best outdoor play areas! Chris and Liz Pruyser, pet lovers and animal enthusiasts, have been in the pet care industry for more than 20 years. One of Deogi Pointe's loving assistant lives on-site, ensuring your pet receives first-class lodging, devoted attention, and professional care 24-hours a day. Chris and Liz take pride in nurturing a personal relationship with your pet, and making him or her feel comfortable and safe. They pride themselves in keeping a clean and loving environment both you and your pet will love.

We live in the Northland and travel often from MCI. Deogi Pointe was a great resource for our two boxers and cat when we headed out of town. Easy check-ins and easy check-outs with tired, satisfied dogs. The cat? No idea, but I'd assume she had a great time too. The prices are reasonable and the staff has always been accommodating and friendly.

Best dog training/Boarding and Grooming in the Kansas City area. The owners and staff are very friendly and knowledgeable as well as passionate about what they do. The business is located in a spacious and comfortable setting that is very clean. Our 1 year old Airedale did the 2 week training at the facility and we were very pleased with her outcome!

The trainer walked us through everything step by step to ensure everything was understood with follow up training at home. We saw a huge difference in our puppy after the two week training session and were happy! Overall pleased with numerous visits to DEOGI Pointe with both of our dogs no matter what the service!

We've been looking for a place to board our dogs when we travel and decided to try Deogi Pointe on friends' recommendations and also after taking their virtual tour. The location is ideal for us since we live in the Northlands, but since it is also close to the airport, it's a great spot to drop off and pick up when traveling. We'll definitely be returning here for our next trip.

Amazing facility - head and shoulders above the other places we visited. The dogs have their own private patio they can access via doggy door whenever they want to plus access to a large grassy area to play in. The staff are top notch and patient with first time boarders (as we were). Our female has Addison's disease and they were VERY watchful of her and brought anything they saw to our attention.

They were able to give a detailed report about the pups and how they did (eating, drinking, potty habits and how they were socialized). I won't take my dogs anywhere else - period!

I took my 13 week old goldendoodle to Deogi pointe for puppy boot camp. Before he went Doogie, walked me. After picking him up today after 10 days of training I finally got to walk him. He learned all the most important commands and Chris, spent 2 hours training me as well. Well worth the money spent. I would do it all again. Staff was helpful, and friendly.

Never made me feel like an over protective owner as I called several times to check on him. Facilities were very clean. Thank you Deogi Pointe! Very professional and very reasonable prices for the services offered. Highly recommend Deogi Pointe!

We had to board two cats--yes cats!--for 10 days and chose Deogi Pointe for a few reasons. They are super close to us, they were the only facility that I called that had a special kitty room with a huge window for lounging, and their prices were reasonable. It turns out, our two cats were the only ones boarded over that 10 day time frame so they had 24 hour free roam of the entire room!

I emailed a few times to make sure nobody had forgotten about them--lol--and they emailed me back each time. The dog boarding facility is very large, with individual runs and lots of fresh country air! Deogi Pointe is in the country after all so you can expect a very beautiful setting. There were many people coming and going during my drop off and pickup so it must be a regular place for many families!

We've been boarding our two dogs here for a few years now and love it. They have inside/outside runs so the dogs aren't locked in a small room all day. Our dogs seem to enjoy going which is great. They also do a really good job at grooming. We've had some bad cuts before but they've always turned out really well when we've taken the dogs here. Really good place.

We signed up for the board and train. We had tried to train our older miniature bulldog previously and the trainer quit. Our younger miniature bulldog has never been trained and was becoming difficult to walk. I picked them up today after 2 weeks of training. Wow! The owners took 2.5 hours to explain what they had done and the reasoning behind their methods. Both dogs made incredible profess. This was the best money I have ever spent. I highly recommend them. We will definitely board our dogs there in the future. Joe

Had Deogi Pointe watch my rat terrier "Kansas" and they did a wonderful job. I was very nervous since it was the first time that I have boarded her, but I would definitely recommend them. My dog needs eye drops pretty frequently during the day and if she isn't not given them on time her eyes reflect that. Her eyes looked great when we picked her up and she smelled good from her bath! The facility is clean and the owners take note of your needs. Great place and will trust them to watch my baby from now on!