Mutt Hutt

I cannot recommend The Mutt Hutt enough. We have tried a few other daycare facilities in the area and while they were ok, my dog was noticeably happier after a day at TMH. I was hesitant about there not being cameras at the facility, but I have never once been worried about how my dog is doing while he's there. Becca has shared fun photos and videos of my dog with me during pick-up, which I love to see.

Their social media is updated regularly and you can tell the dogs are having an absolute blast. Drop off in the morning is seamless (even with the limited parking in front) and pick-up in the afternoon is just as easy. The stand-out thing for me was how my dog was treated when a mystery injury occurred. Becca did not hesitate to call me and thoroughly explained what was going on and what her suggestion for care was.

She took my dog to the vet (Gateway Animal Clinic), got him treated, kept me up-to-date, and helped coordinate billing with me (which I cannot thank them enough for!) and was super professional and concerned the whole time. And when my dog had to stay home due to an illness, Becca's team sent him a Get Well card and checked in on him. 5/5 - you won't be disappointed with TMH! Their whole staff is amazing.

This is a long overdue review for Mutt Hutt. We came to Mutt Hutt with our rescue dog Pip with some anxiety and concern for her socializing with other pups. John and Becca took time to slowly integrate Pip with the group and for the first few weeks, stayed in communication with me about how Pip was doing and what she needed at home to continue to be successful at puppy care.

It really meant a lot. What makes this place truly above and beyond is their willingness to stay in touch even after we moved out of Cleveland! The staff here truly care about the pups in their care and they understand dogs and what they need to be happy little beings. I love this place so much, and I'm so grateful to have found them.

John, Becca and Bre are extremely knowledgeable! I was very very impressed with how much time and effort has been put into making sure that the Mutt Hutt runs seamlessly. You can tell that there is a wealth of experience there and your dogs come first in every decision that is made at TMH. My girls can't wait for their next visit.

Mutt hutt is the only place I trust with my dog! He is obsessed with all his friends and the wonderful workers there. We've been coming consistently for a year now, and we couldn't have been happier

We love taking our little pup here for socializing. It's right down from where I work, so it's super convenient to pick and drop him off. I do wish they did overnight boarding so I wouldn't have to enroll him into two different spots for when we are out of town. I trust the Mutt Hutt and highly recommend them.

Great place, caring staff and they know their dogs! My pup is always super excited when I say ready to go to the Hutt? Highly recommend!

I would not recommend this facility to anyone with young dogs or puppies. The pea gravel that they use here causes dogs with soft paws to sustain injuries. Two dogs in my family had their paws worn raw from playing on the gravel without enough breaks. Re: Your response I can't speak to your phone calls, because I am not the owner. The fact that you call the situation an "exaggeration" is what is unfortunate though.

If two young animals rub their paws raw at your facility, and they require prednisone and antibiotics, perhaps you should reconsider your substrate, your approach, and your customer service. Good luck.

Staff is not friendly. Our experience at the Mutt Hutt was very disappointing. They do not accommodate to the customer's needs. We put our dog in daycare here. Right off the bat, we felt like we were bothering the staff by even dropping our dog off once a week. It was as though we were a burden to them all of the time. Once we decided to stop sending him there they sent us a 5 paragraph thesis about how disrespectful they think we are without even knowing us.horrible customer service, extremely rude and unprofessional. Go to any other daycare besides this one.

The Mutt Hutt is hands down the best dog care business around. We have been bringing our dogs to The Mutt Hutt since 2012 for daycare, overnights and dog training. I'm constantly impressed by the level of professionalism, integrity and commitment to doing what is best for our dogs. Both of our dogs have history of behavior challenges. Becca and her staff have always been up front with us, honest and willing to partner with us to do what is best for our dogs.

Even after moving to the east side, we still bring our dogs weekly. We came for the unique cage free environment and stayed for the amazing staff and mission. Thanks for always doing the right thing and being there for us!

I just started taking my 6-month-old chocolate lab, Suki, to The Mutt Hutt one day a week a couple of weeks ago. I have been so impressed by the staff/dog handler's obvious love of dogs. I love the fact that it's cage-free and that there are huge inside and outside play areas. I know in my bones that Suki is both having fun and being well cared for when she is there.

When she comes home after a day at the Mutt Hutt, she is contentedly exhausted. Suki will be having her first overnight stay at the Mutt Hutt next week and I am convinced that everyone who works at this incredible place will make sure that she is comfortable and happy during her extended time there.

They were incredibly kind and put me at ease for my puppy's 1st grooming! They did an amazing job with the length and listened to my requests. She also didn't want to leave, so I know Lola felt comfortable with the team. Not to mention, as a health care professional who was post a 24 hour shift, they called me to pick her up later in the day so I could get a little sleep. The Mutt Hutt is a great company who treats their customers like a friend. Definitely coming back and I'm sure Lola will be happy about that too!

We love this place. I took my first dog Gus there for years before he passed, and when we got a new pup, Hank, they were our obvious choice. Our new dog was a young rescue who required some training. We used their in house trainer, Anthony, and have been thrilled with the results. The integration of trainers also supervising the day care was so helpful in insuring Hank had successful socializing. I've used them for daycare, training, and over nights and have only had great experiences. I also love that they run a rescue through their organization as well.

I moved here from NY and was desperate to find a great place to bring my little yorkie. Mutt Hutt staff treats my yorkie with care and kindness. And the prices are so reasonable.

We love the Mutt Hutt! We've been taking our year-old Aussie Shep, Fozzy, to the Mutt Hutt for about a year now and he absolutely loves it. We specifically take him once a week during the day while we work. The staff is so nice and clearly cares about the pups they care for. They all know who he is and took the time to learn his temperament and personality when he started as one of the pack, so they understand who he is, which I appreciate.

They post photos on instagram throughout the day of all the puppies playing, which is cute and nice. I think that's a nice balance between being big brother and not transmitting at all. Fozzy is always tuckered out and happy when he gets home after his trip to the Hutt, I can tell he's getting all the attention and play he needs, which is what was most important to us when selecting a place to leave our baby while we're at work.

They are very flexible when I can't bring him in, a simple call or email the morning of or night before and they always have been friendly and accommodating. I also like that I can prepay a certain number of visits and get free baths if I do, just a nice perk!

Grooming services only: we had an amazing experience with our English bulldog here! We did a full service wash which includes shampoo, conditioner, ear cleaning, and nail trimming. We upgraded to the de-shedding formula and I am so glad we did. It completely reduced his shedding and his dry skin was much better. I'm not sure if it's supposed to help with that but it did for him.

He smelled great after and it's been a few days now and he still smells clean! The groomer was also outstanding. She was so friendly and great with the dogs. It took a little over an hour and she called when he was done. Make sure you're able to get your dog when they're done because they do start to charge extra if it takes you longer than 30 minutes ($2 for every 5 minutes past 30).

Last but certainly not least, really affordable pricing. His whole service was only $35 and that included the $6 upgrade for the de-shedding treatment (don't forget to add a tip for the wonderful staff, though!).

I've been taking my cane corso Gia there for the past year plus. always professional and great environment for her. She always comes home extremely tired from so much play and fun. Bump on a log the next day! The socialization she's gotten from attending has been well worth it. Staff is always super friendly and have a passion for what they do. Highly recommend using The Mutt Hutt!

I can only vouch for the grooming department, err my dog can only vouch for it! Real talk though, what makes the place great is the great people with experience. My mini-schnauzer is not stressed at all when coming here for a treat yo self grooming session. I don't take him here as much anymore (I got a pair of clippers myself), but I recently took my dog here to get his nails trimmed.

They are very accommodating in getting smaller services in there between grooming sessions. $10 for just the nails - I'm not sure if that is dependent on the dog breed/size.

For Christmas we boarded 2 of our 4 dogs. There was a miscommunication between my wife and I on what time the dogs needed to be dropped off. For some reason she thought it was noon. I'm assuming she got that confused with the time that dogs need to be picked up by. I figured she knew something I didn't and maybe this was just because of the holidays.

We figured it out Saturday morning and of course it was already after 10. We hurried to get there to drop them off and it was obviously almost noon by then. The owner, Becca, was at the desk and we incredibly short with us. My wife apologized right away and her reply was a curt "fine". Everything else my wife said was met with an equally off-putting "yeah" or "fine".

It was pretty clear that she was upset. While I understand her frustration I don't think it's very professional to treat a client like that. I understand that introducing new dogs to the pack non-stop would be problematic. That said, we've been coming to Mutt Hutt for about 9 years, spending thousands each year boarding our 4 dogs, and have never been late dropping the dogs off. Had this been a recurring issue I'd understand some frustration.

But even then I think that kind of attitude is crossing the line. Again, we've never once been late dropping the dogs off. We have always valued and followed Mutt Hutt's rules. In the end is just really disappointing. That said, it's her business and she is free to do as she pleases. Sadly, we can't continue to support a business that doesn't respect us. Due to Becca's unprofessional behavior, I can no longer recommend anyone boarding their dogs at Mutt Hutt. Good luck dealing with the attitude if you show up late!

I've brought my dog to the Mutt Hutt Grooming salon a few times and each time has been pretty good. My dog is anxious and gets separation anxiety and they handled him well without a complaint. They treat him well and he has had good experiences here. Working with Barb was fabulous, she was so kind and gentle with my dog and gave him great cuts.

I was very sad to see her leave. The newer girl, also named Barb, does a good job but she's not as personable as the older Barb. I've also noticed that she's more likely to charge extra when my dog's coat has tangles/matting. I really like the work they do, but I don't like how they sometimes nickle and dime you.

LOVE the Mutt Hutt! We take our pooch there every Tuesday for play and socialization. She runs in the door when she is dropped off and doesn't look back! AND she comes home pooped and content. We had to go away for a few days and had our girl spent a weekend here. It is so comforting to know that your furbaby is being well taken care of. The staff is very friendly and we have even worked with 2 trainers through the Mutt Hutt and they have helped us TREMENDOUSLY.

Our furbabe was not leash trained and was quite a handful when we rescued her. She was different from all our other dogs. Through training - she now knows pretty much all her basic commands and is really coming along. BTW.Julia is a gem and you can tell how much she understands/loves the dogs and how to work with them. We feel so lucky to have found this place!

We bring our puppy Parsnip here about once a week, and she loves this place! She always rushes through the doors in the morning, and we have to carry her out at the end of the day- she is totally worn out! I also love that throughout the day they post pictures to Instagram/Facebook of the dogs playing. It seems like everyone that works there is a serious animal lover. Definitely recommend this place!

I have 100% confidence that when I leave my border collie mutt and German Shepherd at The Mutt Hutt that they are in excellent hands! My dogs always seem to enjoy themselves and always come home exhausted, which is an extra perk! My border collie has epilepsy and The Mutt Hutt has always done an excellent job giving him his meds and caring for him.

The German Shepherd is still young and is a bit of a handful. He also suffers a bit of separation anxiety. However, they always manage to do an excellent job with him as well. I also get both dogs groomed there from time to time and they always do an amazing job! My dogs are literally like my children. The fact that I have found a place I can trust with their care is the most amazing feeling there is.

Leaving your dog overnight and away from Mom & Dad is a stressful thing. For both parties. You want a place with a careful staff, one you and your dog trusts and feel comfortable with. While I do trust the staff at Mutt-Hutt, I am a little disappointed with one thing in particular. My Bailey (75lb German Short Haired Pointer) has stayed at the Mutt Hutt on several occasions.

Both for day care and several overnight stays of both short and extended lengths. The advantage of this place is the cage free environment they offer. Bailey no longer sleeps in a crate at home so we thought it would be more comfortable for him to stay at a place that would allow him to socialize freely with the other dogs and at the end of the night, sleep on the hodge podge furniture throughout this house.

The last time we picked him up, the staff said Bailey isn't allowed to stay overnight anymore. Ruh Roh! Apparently he "barks" too much. Huh? I could understand if he was aggressive, but he's not. At all. High energy, yes, but he's also the kindest, most gentle soul you'd ever meet. But he barks a tad too much according to the staff. That's like saying your child can't stay at day care anymore because your kid cries or talks too much.

Nothing wrong with the kid. He plays well with others and is generally fun to be around, but he makes noise. What? Thanks anyways Mutt Hutt. We'll find somewhere else to take our pooch.