My Pet Naturally

The prices are fair for what they have. Clean facility. My dogs love the groomers. They won't go anywhere else. They are timid without their humans and they are very comfortable and excited when we go here. Dog approved 100%. Very fair prices for grooming. They don't do kennels. The staff there are extremely helpful and friendly.

IF YOU WANT TO GET RIPPED OFF ON YOUR LET'S FOOD, SHOP HERE. I GIVE THIS PLACE A ZERO. THEY UPCHARGE LIKE CRAZY. MY DOG FOOD (STELLA & CHEWY FREEZE DRIED) USED TO BE $54.00. I went the other day and it was $80.00! It is still 54 dollars at centinela fees down the street. And also online. When I shockingly asked why they girl was a complete jerk and said "they up set their prices so we had to too. If you don't want to shop here anymore then don't. " horrible customer service. And unfair prices. Bad bad experience.

My client's dog, an Aussie, got away from the groomer and was on the loose for 24 hours. Everyone was devastated until she turned up the following day sleeping in some bushes. Two good Samaritan's helped capture the frightened dog and as luck would have it my client was scouring the streets looking for her and drove up at that moment and rescued her.

She was pretty traumatized and hadn't been eating. I phoned My Pet Naturally and asked if they could deliver some Real Meat Lamb treats and Erin was delightful, said yes she could have it there between 12-1. I just heard from my client and the dog is begging for more she's so happy. Thank you!

Well, if you are shopping for cat food/items good luck. This is mainly a dog food store. Also the prices on the shelves may not be what you're charged, when I noticed a pack of food was 3$ more they shrugged and said that prices are rising so fast they can't keep up. I don't think that's the best excuse, it's one main part of owning and running a store. It's tough because I like to support local shops, but I think I'll go to another local store that offer a better selection of things for cats.

I highly highly recommend Jose for grooming services my dog is very particular with groomers and Jose really is passionate about what he does and several times we have seen many dogs get excited to see Jose when they walk in!

I Love this store and their groomers for many reasons; but let me begin by relaying something I witnessed. A young woman was very obviously high and hanging outside in their parking lot. The owner, Neal, was having her sit down on their bench and offering her a bottle of water when I had come up just leaving Trader Joes where I got this same girl some nourishment and toiletry items she had asked me for when I asked her if there was anything I could do for her.

That seemingly small act of kindness on Neal's part is HUGE as most shops would rather not be bothered, nor treat her well. Meanwhile, my dog was being groomed and both Lois and Ivan are great. The store has wonderful natural flea remedies that actually work, as well as food and treats. I am a fan for life of anyone who shows such kindness.

I never got recognized as a customer. I was unable to get any customer service. I have three cats that need grooming and I was interested in buying some dental care products. I checked out the product prices were kind of high but hey I had some questions I waited waited waited the female employee continue to have a conversation with the customer she'd already checked out just glancing at me never knowledge me never said I'll be with you in a moment I walked around the store trying to wait for her to get done the gentleman employee was waiting on a man never got any customer service he never got a hello nothing so I walked out.

I give it a one star because the products in their are fabulous and the people are very nice. But I went in to get my 3 year old havanese a grooming - and came out with all different cute lengths, the paws were not even touched, he looks a little crazy. There are so hairs that are popping out and some indents of hair that are way too short. Not happy with their grooming/cut service.

Didn't see it at first but a few hours after the cut noticed that there was large patch of extra short shaved hair under his left ear. Right side was a little better and less noticeable, but I've already had a few people ask what happened, thinking that spot was shaved due to an injury.

What a wonderful staff knowledgeable friendly and very eager to help and support you in doing the best for your pets and free loved ones. Very appreciative of the knowledgeable community here.

This review is long overdue. I've been shopping at My Pet Naturally for about six years(since their previous location). This location is even bigger and better. Fantastic products, raw dog food, raw bones, treats and everything else natural that you may need or want for you beloved fur baby. And they deliver locally too! What makes My Pet Naturally even more special is the amazing staff and great customer service. A big THANK YOU to the owner Neil, team members Brett and Sarah and the rest of the staff. Always helpful, knowledgeable and AWESOME!

Best animal support store. Neighborhood vibe. Best selection of healthy raw meat and poultry. Owner supports smaller companies, you can't find in corporate style pet stores. They even have products for local chicken coops. Support your local business!

Love to get their freeze dried turkey necks and chicken necks for my pup here. And they have awesome little holiday treats for my pup. It's a small store, but they do have a lot, even my dog's favorite: Earth Animal's No Hide chews.

I love My Pet Naturally. I live just a couple of blocks away. My dog Chevy is old, toothless and grumpy. I took him in for a nail trim. We didn't have an appointment, but were seen right away. Chevy was very nervous, but he was treated with care. The nail trim only took a few minutes. Then we were on our way. Thanks so much. Suzanne and Chevy

My Pet Naturally has been such a great find. They have that old school friendly neighborhood shop thing going on, with great recommendations as well. They carry great products and have good prices. So convenient next to Trader Joe's and plenty of parking. The owner and shop works have given me great advice on more than one occasion for my Mini Aussie. Feels good to support them.

I'm here visiting from out of town and my Maltese needed her nails trimmed. While the groomer was working on her, the owner explained the different types of raw food. He was so helpful and informative. Everyone that worked there was friendly and the owners (huge) dog was so sweet and let me pet him before falling back to sleep. My daughter lives here and is thinking about getting a dog and I think this experience brought her one step closer. Thanks for the great experience guys!

I finally get a chance to write my review! This was my first time having my Poodles groomed at My Pet Naturally And as you can see in the pics, they look adorable and amazing. Lenny (my mini) is 10 yrs and Penny (my teacup toy ) is 12yr. They couldn't look any younger thanks to this beautiful cut. After 28 years of taking my past and present poodles to Tender Loving Care, Ivan at My Pet Naturally groomed them as if he's been doing it forever. Many, many thanks to My Pet Naturally for making this transition to a new groomer a peaceful and great one.

Since leaving Tender Loving Care (due to a really bad experience with semi recent new owners) finding a new grooming facility was challenging. But after speaking with them, I felt right at home. Their customer service is out of this world. Ivan is an expert in his field with grooming poodles. He cut them exactly how I like. Their prices are beyond fair And my pups weren't caged.

They seemed so comfortable there too I couldn't be any more happier and relieved that I found a new and long lasting relationship with my new groomers. I look forward to working with them for years to come. Thanks for making my poodles look spectacular

This is my first time using My Pet Naturally for grooming. All my Poodles have been going to Tender Loving Care for 28 years. After deciding to leave TLC after a horrible experience with new owners, I took a chance and came here. I am beyond impressed with the level of service and grooming they provided my pets. Ivan The groomer really knows his trade with styling.

I am so happy to find a New groomer and Grooming facility I can trust. Prices are beyond fair and reasonable for the WestSide. First time my 2 poodles weren't caged before grooming. 5 I will be posting pics on Yelp! Thank you for a great experience

Love it here! I have a friendly but anxious 6 month-old puppy, and the groomers here are very patient and kind with him. He's a short-haired chih mix who doesn't require haircuts so can't speak to that, but they do a great job with the bath and brush. All the employees are great and seem to genuinely care. Prices seem fair for the area. Love the selection of healthy dog food + treats.

For about a year now, I've come into My Pet Naturally every week to get a new toy or pet food for my dog. Great selection of raw foods. Very helpful staff. Also I have brought my dog here for a grooming twice now. Good prices, good service and friendly staff! Will be coming again. Thank you

For about a year now, I've come into My Pet Naturally every week to get a new toy or treat for my dog. The staff are always friendly and helpful. My dog practically drags me inside once we get out of the car. He just had his second grooming there and we love Lois!

Wow, where do I even start?! When we first got our puppy I searched all over Santa Monica, Playa Vista and MDR for a small business pet store that sold minimal ingredient food, treats and toys for our soon to be puppy! We now go every 1-3 weeks to restock and I am so happy I found them. Loyal customer for life! My Pet Naturally did not disappoint!

They have great stock of so many nationally known brands - if you are looking for the best, single ingredient foods and treats you must pay them a visit! Their employees are knowledgeable and extremely friendly! They always go above and beyond to give us a wonderful experience!

Lois- super nice! Quick! All The staff is friendly. Can't beat the price for a nail trim for a cat. Cute store, I'll be back! Happy to find an alternate place to get my cats nails trimmed other than the vet.

This review is long overdue. I live in the valley but like to mix up my weekends by hitting various dog parks on the west side. I had some errands to run in Santa Monica and thought to try some place new for my buddy. I researched groomers in Santa Monica and came across Lois' name quite a bit in the "My Pet Naturally" listing. Finding a good groomer is like finding a good dentist or vet or mechanic or etc. We're entrusting our babies to strangers, hoping they're treated as preciously as we do. Decided to press our luck, requesting Lois as Wheaties' groomer.

Surprisingly was told he'd be done in about 2 hours, which is generally 3 hours shorter than I usually wait. I came back to find my buddy a handsome little gentlemen, groomed to the nines. Perfectly even and not a single nick on his belly. We've since gone back for a second grooming. Lois took the time to point out any growths on his body, and had it all documented. Here's where it gets a little weird.

I had, prior to picking wheaties up, smoked some weed. When Lois was going over her findings, I think I was acting a little squirelly and dumb. After leaving, I had this bad feeling that maybe Lois thought I was being dismissive. On the contrary, I've never had a groomer go this extra distance. Goes a long way and speaks a lot about Lois, her professionalism and her compassion.

I pay about $20 more than I would at my normal place in the valley. But I also feel safe leaving my buddy with Lois. She knows her work and she does it well. You can't go wrong with Lois.and Lois, if you're reading this.my apologies. I'll make it up by buying you a well deserved cup of coffee.

My Pet Naturally is the Best place I have ever found for dog/pet food, treats and supplies. Neil has a vast amount of knowledge in the healthy pet food industry, the brands they carry are excellent and their prices are very reasonable. The staff is very courteous, helpful and extremely knowledgeable as well. They will take the time to discuss your pets needs, and make recommendations to you, based on your requirements. They have delivery and curbside pick up, which is a real plus, and will order specialized items for you. I've been going there for years and can't say enough about them!

Great selection of raw foods. Very helpful staff. In fact, during the quarantine, Neil came through for my pup and personally delivered what we needed the only negative. parking at the new location can get tricky because they are located next to and share parking lot with a Trader Joe's. Haven't tried the Grooming services yet, but intend to after Covid.

I have always loved this store, and as long as I have my cat, I've been going there for his food, but this time I took my cat for grooming as they said they have a cat groomer; after a while, they called and told me they couldn't wash him because he bit and scratch them, which was really odd to me since my cat is the most gentle cat with people and other animals.

It wasn't the first time I took him to a groomer (somewhere else ), and I was there, and he was so calm back there. Anyway, I went back; they said they only trimmed his nails (which he is always fine when I do that myself ) and took him home to find out ALL OF HIS NAILS WERE BLEEDING! I was so shocked and panicked. I called then and told them what I noticed, but the groomer wasn't there, and the guy on the phone didn't help me at all. He just said to call tomorrow to talk to the groomer Lois who did this to my cat. I'm so upset and disappointed.

We came in with a 7,5 puppy and were surprised to see such amazing choice of raw food as well as the best of dry and canned food for both dogs and cats. The owner himself took his time to enlighten us about the brands (local and foreign ones) and helped us to make the choice taking into account our budged. Perfect place if you care about your pet's health. Would definitely come back!

A friend recommended it to me because i was looking for a good groomer. It is very far from where i live but i don't mind the drive because Ivan is the best! I say this because i know my fur baby, she can be really hyper but i did not hear any complain from him at all. I even asked if my Chloe gave him a hard time and he just said, no, she was just excited.

When i took Chloe, she was all matted, uneven cutting by yours truly, and have fleas! Ivan mentioned that she has to be shaven bec of the matte etc and i just told hik do what is necessary and he did. I'm very happy and would definitely be back.