Woofers

We just had a pick-up there, but it comes highly recommended!

We have been patrons of Woofers shortly after they opened. We leave our dogs with them anytime we travel, have total confidence in the care of them when traveling! Wonderful people, wonderful place! Thank you Woofers for peace of mind!

Hey my poodle groomed with Miss johnny and sheets the best. She's patience, and always does a fantastic job. The staff is amazing as well

I started taking my dog to woofers about 3 months ago and cannot think of one negative thing to say. Olive loves everybody here and the moment we pass by Zaxbys she starts jumping for joy since she knows she is going to "camp." If your dog loves other dogs this is the place for them to be.

My dogs are better dogs because of Woofers and they are treated like family. I adore the staff and the facility is the best I've ever seen. Really it's unbelievable it's in Florence.it seems like it would be in a huge city like Charlotte or Raleigh. I'm so happy to be able to take my dogs here.

I had an unexpected trip out of town and needed to board my west highland terrier, Okie Dokie. The ladies were so helpful, given the relatively short notice (and the holiday season). Upon arrival, I asked if he could be groomed while he was there. Again, the sweet ladies worked with me and made him look so suave and debonair. I cannot recommend this place enough for customer service, value, and overall hospitality. Woofers makes my dog's tail wag!

I got my golden retriever groomed here and I couldn't be happier with my experience! All the staff members are friendly and informative. They treated my dog like their own. I will definitely be going back!

No thanks Cathy. I appreciate the response, but if it took this long to respond to my review, then I can't help but feel excuses are your solutions. When I was there several years ago, your main goal was growing your business, not that that's necessarily a bad thing, but there were core issues that needed attention first.mainly employee training (ie proper communication with clientele and their negative "put upon" attitudes) You're business has grown, which I'm happy for you, and the Florence area.just not for us. I have pet sitters that make my pups very happy when we need to travel.

I was super anxious to have my dog groomed. He is a maltipoo and his fur was out of control. I was informed it would be a new groomer to the salon, Kristen. Which of course worried me more since he was in terrible condition. She was exceptional. There is not a single cut on him. I appreciate her patience and yet again pleased with Woofers in general! Keep up the great work!

Coming from someone who works with animals it is extremely important that anywhere my pets go, they are treated by the staff as if they were their own and that is exactly what Woofers did. My Lily girl absolutely loved it there and she came home smelling and looking great which is so hard to do because she just gets into anything and everything. Also, their grooming prices here are unbeatable and they are SO patient and understanding for first time pups getting groomed!

I have four other dogs who are all short haired and I usually bathe them myself but seeing how happy my little Scottish Terrier was when I picked her up I may just start taking them too! Thank you for an awesome experience Woofers!

Nothing but great things to say about Woofers. The entire staff is attentive, highly knowledgeable, and caring. They love our pup like he was their own. We regularly use the daycare services to give our rambunctious boy some exercise while we are at work. We also have had excellent service with grooming and with overnight stays. We never hesitate to leave our big guy in their care. Woofers is a gem in the Florence community. We won't go anywhere else!

I've been taking my 4 year old goldendoodle to woofers for daycare, about once a week, boarding, training and grooming since she was a puppy. She is always happy there and beautiful when she is groomed. We are so lucky to have such a beautiful day care and boarding facility in Florence. Staff always friendly and helpful!

Best off leash daycare in Florence with well trained staff who care genuinely about the dogs!

Full disclosure: I'm writing this review on behalf of my father, who isn't the best at using Yelp. Anyway, he brought his eight month old labradoodle in for a routine grooming. Admittedly she had some matting in her fur, but that shouldn't be an obstacle for a skilled groomer. At the very least they should have turned the dog away if it was too much for them to handle.

To be honest if anything I'm overstating the level of matting to be fair to Woofers. I don't leave this review for any reason other than to share my father's experience and warn other dog owners. I'm getting a little long winded here, but in the grooming process the dog's ears were damaged/cut multiple times. When my dad picked her up he didn't immediately notice anything sans her mood being a little down, which is understandable for any dog in a new place.

Upon getting her home he noticed that she wouldn't stop shaking her head, and after further review he noticed that she had blood coming from the tips of her ears. After a day of seeing if it would get better he took her to the vet, where it was confirmed that her ears were cut and a skin infection had developed. She has pretty significant edema in her ears now. She's absolutely miserable and continues to shake her ears, because well, she's a dog.

After oral antibiotics she'll be good as new. My dad called to let the groomers know what happened with her ears, and they blamed it on the matting of her fur. They blamed cutting a dogs ears on her matting and offered up no apologies. In fact, they said the groomer has 20 years of experience. I'm not sure the name of the person he spoke with, because he didn't get it.

He didn't really expect it to be an issue. He really just wanted them to know it happened and he was told "they'll let the owner know." A day passed and he never heard from anybody about it. It really does upset me that they don't want to gather more information on a situation where an animal was harmed. They didn't even offer up a simple apology. I absolutely wouldn't trust one of my two pups with these folks.