San Juan Veterinary Hospital

Dr Farrah saw our dog for an emergency visit. She was absolutely amazing and kind. Thank you so much for your help!

This has been the best Vet in Pagosa Springs for almost 20 years! I've had 3 dogs and one cat that i have taken there for years and the service is always exceptional!

Everyone in their office was is friendly and understanding. We recently had to put our family dog of over 17 years to sleep was a very difficult time for us and they were so patient and kind.

Call for emergency dog had breached puppy at 6 pm nobody ever returned my call i finally got the still born puppy out if i had not yorkie would have died if your going to have an emergency service answer the calls if i need this service again I'll call bayfield vet

Our old labrador is very well taken care of here. She usually has terrible vet anxiety from having so many surgeries but she seems to be perfectly calm there. Very accomplished vets as well. We all feel very confident in this office as a whole.

I have a 14 yr old Jack Russell and San Juan Veterinary has been instrumental in each phase of her life.love em all

Dr Kerr was an angel.came in after hours to care for my son's dog who was victim of hit and run.thank you for your professionalism and caring.

Love Dr. Farrah and staff. They provide excellent care and advice for our cat.

Critical: Professionalism, Responsiveness Kept putting me on hold and was rude, wanted to get 2 pitbull pups fixed using a voucher given out by humane society, if they don't want to do it just say so! Instead of just putting me on hold again and again, guess you have to be one of these rich new people that moved here! Sad!

I called ahead for a Friday walk in around noon, anticipating scheduling a visit for Monday because I was concerned but didn't have urgent concerns. Based on the details I provided, I was told to come right in and that the vet would drive in to be there when I got there. My cat was given an X-ray (I declined the $160 blood work) and then I was told that there was a significant blockage and the cat would need fluids to address major dehydration.

This process took about 1.5 hours because the vet, who had just arrived (specifically for me), apparently had other patients and couldn't get to looking at the X-ray. I was told that if this blockage was not addressed, it could necessitate surgery. At 1:30pm, I was told I would need to go to a different vet because the vet at San Juan wanted to go home at 2pm. (Normal hours are until 5pm).

This was blamed on weather, but it had only snowed about one inch and the roads were barely wet. It's also winter in Pagosa. I was told that it was urgent to go to the other vet because my cat was "very sick". The staff at San Juan told me that the cat would need hours of IV fluids and they didn't have time (because of leaving early.) I went to another vet because of these apparently "urgent" needs. (Remember, it was San Juan that asked me to come in right away.) The second Vet (at a different clinic) ran labs, looked at the X-ray, and said my cat was actually fine. apparently the vet at San Juan confused gas in the X-ray with a major blockage.

He gave fluids under the skin (a five minute process) to address the possible minor dehydration. I left the second vet after about 30 minutes. I'm honestly not sure there ever was an actual vet looking at my cat or at the X-ray at San Juan. I never saw them and only saw the techs and receptionist. They happily took my money though. I was previously a regular client with another pet but will never go here again and will strongly discourage others from it too.

In other considerations- this vet refuses to write you a prescription for your pet meds. They require you to purchase meds from their in-house pharmacy. Often times, this means a medicine you could get for $10 online is going to cost you closer to $100.

We recently moved here in August and I needed a vet quickly for my dog in November. San Juan has been so responsive and I have not come across one person there who has not been friendly and welcoming. And they are doing a great job at treating my dog. THANK YOU! :

Gizmo received excellent care. 6 teeth extracted. Vet called me twice during the day. Took the time to explain everything to me. Very happy.

Dr. Farrah and Dr. Highsmith are both wonderful vets. It is very comforting to have vets I can trust when my angel got in a bad way. I had a great experience with the entire staff and am grateful for their kindness, patience and follow through.

Our experience was great! The staff was friendly and helpful. The vet had a full schedule, but they let us drop our dog off so they could fit him in between appointments. The vet had to put our dog under for an ear exam. While he was out, they even trimmed his nails! We will definitely bring our pups back!

In most cases you are able to get in fairly quickly to have your pet seen by a vet. It would help to have some extended weekend hours for folks that work and live out of town to obtain the services they need. Having vet coverage available in the community is very important 7 days a week. Because you are a tourist town it is something that should be expanded upon as a community effort. The staff and vet have been very good to work with since we started going with you. Thank You for supporting our pets!

When I called to make an initial appointment I expressed that my dog was feeling"under the weather" and it was not an emergency. The receptionist scheduled an appointment which worked for my schedule perfectly. Before I hung up, she stressed to me if our dog was not getting better that I should not hesitate to call- I thought her listening skills were spot on- this reassured me that I called the right place!

Upon arrival to the vet, the staff at the desk were very friendly and welcoming and the vet tech Sandra was very thorough with the information gatherered and relayed to the Doc. The entire staff made our initial visit quite pleasant! I highly recommend San Juan Veterinary to anyone!