Blue Bonnet Pet Crematory

Extremely friendly staff. My dog had puppies and one passed. Helped me with a personal cremation to get the ashes back

When my dog star passed from this world I turned to the humane society an then Bluebonnet to take care of my loving freind star, an me, when it came right down to it an u can trust my words, all these folks were so good to us, I could of never imagined such care an kindness, I'm so grateful I was lead to these places, it made my suffering a whole lot less,

I called ahead of time to make sure it was okay to bring my sweet girl in for a private cremation. I drove her there after her euthanasia to ensure her cremation would be done in the same day. I really did not want my sweet girl going into the freezer and took extra steps to ensure that wouldn't happen. I called the next day after dropping her off to check on her and see if I was able to come and pick her up.

At that point, after they had assured me the day before that she would be cremated that day, they proceeded to tell me it had not been done. They lied to me about her paw print being done and told me two different stories within about 30 seconds. My sweet girl deserved better than that and I deserved better than that. They were dishonest with me and proceeded to tell me that she wouldn't be done today either.

She would have to wait until Monday. Which means she would be sitting there in the freezer all weekend long. I told them how disappointed I was with the woman I spoke with. who had arranged her same day cremation the day before. I told them had they been honest with me that they couldn't get her done I would have taken her somewhere else. At that point, I called another crematory place who truly felt what I was going through.

They dropped everything and went and picked up my sweet girl and cremated her the same day. I will never recommend Bluebonnet crematorium ever again. I am so disappointed in their customer service and their lack of compassion for animals and for their pet parents. It truly ruined my day. That was my final wish for her and even though I was assured they would do exactly what they said, they fell short and then tried to make excuses.

She had no compassion for what me and my family had been through and no respect for our final wishes for our sweet Carlie. Knowing my concerns and final wishes, they should have let me know the progress and if they were any issues and they didn't. Absolutely sickening.

The staff at Bluebonnet were compassionate about our misfortune and they handled my son with care. They did not disappoint with his urn and they were very affordable. It was also a nice surprise being greeted by a couple of feline friends!

They were able to cremate my bearded dragon for a very reasonable price. They were very kind and the process was very quick. They even included a clay print of him, which I was not expecting but was very happy to receive.

Good morning, I wanted to personally thank Bluebonnet and the two women in the office from the bottom of my heart for the care they provided to us as well as your generosity. We have never had anyone treat us so well. My future wife and myself where so pleased with your service again and where taken back at your generosity in providing us with a beautiful urn for my long time friend Lady Jane. Words cannot express our gratitude, y'all are the best! We will always come back and refer anyone who needs final services for there family friends! Thank you so much! Jeremy and Myranda

We have lost 2 of our beloved senior pets in the last 4 months. The ladies here are so caring and kind it has been a pleasure speaking with them. They helped us through a very difficult time. Highly recommended! A true blessing.