Jeanne's Doggy Day Care & Pet

I was surprised to see the controversy over this facility. We have used it for years for our very small dogs. Our dogs have always been healthy when we returned and they seem to have really enjoyed their experience there. We have left our dogs for a week or more. Even when we were leaving older dogs with special needs we found our puppies well when we came home. I have to believe this is an isolated incident and hopefully will be taken care of.

We have been taking our dog Kylo to Jeannies for years. What happened with the employees hitting an aggressive dog was unfortunate. You can't blame the owner for one bad employee. This employee had not been working at the facility long and you never know how a person will react in a stressful incident. The staff knows every single dog personally. I always buy the 11 day monthly pass and Jeannies has offered free day passes just because they miss my dog and want to see him on several occasions. The owners are amazing people and are very caring. If you just talk to them you can see the love they have for animals.

Y'all, I bring my doggo to this location. I used to bring him to the Spokane location regularly for two years. Please reach out to me to explain what is happening in that video. I've had a pretty great experience with my dog going, but this makes me question it.

Love that place my dogs have an awesome time even have a downtown location which is super nice as well would recommend for boarding and daycare for any of your furry or other type pet

Excellent facility. It was fun watching my Napoleon from the cameras while he played with all the big dogs. It was obvious that they like the helper.

The negative reviews speak for themselves. The owner states that none of these things have happened at his locations multiple times over the past few years. (See the reviews) One of two things is happening. He doesn't run very good facilities where animals are abused. Or he doesn't keep it very good books because he can't find any of these people in his logs, and they are all liars. The only commonality in both scenarios are the owner, and both behaviors are unacceptable. I would not recommend taking your pet there.

I've left my cats here many times over the past few years. Always excellent service and great care. My cats are always calm when I return, which is rare for cat daycare options. I've only had excellent service for years and trust them with my kitties completely. I am looking forward to continuing to use their services for many years in the future.

I have taken my dog to this specific valley location for over 2 years now and never had a bad experience. The staff are usually friendly, and my dog usually comes home happy and healthy. This past weekend I boarded my small dog for the weekend and picked her up on Sunday. I picked her up 10 minutes before closing, no one expressed any concerns and she seemed normal.

The next morning she became very sick, limp and was throwing up. I took her in to the vet as an emergency, had them run all tests to come back and tell me that she was severely dehydrated. So not only did I pay $120 for her to be boarded over the weekend, I also had to pay $450 in vet fees because they were not watching close enough to notice she had not been drinking enough water.

When I called to speak with someone, he continued to not take responsibility, told me they have too many dogs to watch after to notice if they're not drinking water and she could have had some sort of dog flu? I never asked them to pay for her vet bills, I just needed to express concerns and have someone take responsibility. If you have too many dogs per staff ratio, then hire more staff.

We put emergency contacts in their records for a reason. I pay them trusting that they are doing what is right for the animals. I can officially say, based off my last conversation with James after the fact I will never bring my dog back to this daycare nor will I ever recommend this daycare again.

I love these guys! I've been boarding my dogs here for years, and they are the best place I've ever boarded with. Last time the girl noticed a spot (on a joint if his leg, from laying down, it was really nothing) that I'm sure he went there with, and reported it to me when I picked them up. They had put some ointment on it and everything! Quite a few years ago they socialized my VERY difficult dog, who couldnt even get along with my other two, and taught me how to handle him best. Changed our lives at home.

I used to get super stressed out when dropping them off and they took great care of me too. They always follow my requests, always give the right amount of meds, seems like they feed the right amount of food, and they were super patient with me when I was so anxious about leaving them. When we take them to the downtown location they usually smell.

Like they have been playing with other dogs, because it's SUPER busy, but you know, they have been playing with other dogs. The valley location is less busy, so the dogs smell better when they come home from there. I'll never board my dogs anywhere else. Just wish they had a north location.

These guys are awsome. We have three dogs and one of them is extremely threatened by other dogs and could not be boarded unless he was caged up the whole time. They worked so hard with him to get him sociable with other dogs and the results are amazing. The staff is friendly and professional and the facilities are clean. I really think our dogs like to go there.

The valley location is kinda of far for us but we go there cuz they have indoor and outdoor playgrounds. We have used several local kennels and they are the Best. Thank you guys for loving our dogs.

Kudos kudos kudos to this place! Took my dog in for a "socialization" day and not only did I not get a call to come get her she made it all day playing with other dogs! She is a rescue from 2 different dog society places (Texas and local) and she wasn't real great with dogs, awesome with people of all ages but not so much dogs as I don't think she had a lot of exposure to them so I tried the whole socialization thing, which is weird for a dog but I am so glad I did!

She has since been back for a day of daycare and I was able to take her off her leash at the dog park the other night with little worries. I was doing different things to get her exposed to other dogs on my own but this place was just the bump she needed to get other whatever it was that was stopping her from playing well with others. :) The staff was extremely great, helpful and friendly. She will definitely be back for more daycare days to play.

Amazing. I'm a fairly new customer and have been wowed by this group. I have a Doberman that they've taken care exceptional care of - both at Doggie Daycare and over the the holidays in the Pet Hotel. I've been to both locations and think Jeanne has a great team and facilities. I have no concerns leaving my sweet boy in their very capable hands. I had lots of questions in the beginning but they were very responsive and easy to talk to.

I am always one to heavily read reviews before taking my dog anywhere new. With some great reviews always come a few of the bad. I encourage you to look at the other reviews left by the dissatisfied customers and I think you'll find they're generally just negative people. It doesn't take much to complain about something - but means the world to leave a positive review.